Sr Patient Access Associate - Part Time Mornings

Nebraska Medicine; United States; On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Tuition assistance up to $5,000/year

35% Clarkson College discount

Career advancement opportunities

Job summary

Nebraska Medicine seeks a Sr Patient Access Associate for first shift mornings in Omaha. This part-time role (20 hours/week) involves greeting patients, registering them, verifying insurance, and handling payments while maintaining accuracy and professionalism.

Training is required before transitioning to the regular schedule; opportunities include tuition assistance up to $5,000/year and a Clarkson College discount, plus career advancement support within a leading regional health network.

Qualifications

• Minimum of two years customer service experience required.
• High school education or equivalent required.
• Ability to work in a proactive self-directed manner required.
• Multi-tasking and problem solving abilities required.
• Strong written and verbal communication skills required.
• Strong communication and organizational skills with attention to detail.
• Ability to form and maintain working relationships to foster a team environment.
• Type at least 35 words per minute with 95% accuracy.
• BLS certification within six months of hire or transfer date.

Responsibilities

• Greet patients professionally and ensure accounts are created accurately to optimize cash flow.
• Handle scheduling confirmation, pre-registration, registration, insurance verification and receipting of payments.
• Provide face-to-face and bedside contact as needed and support various departments.

Skills

Customer service

Multitasking

Problem solving

Written communication

Verbal communication

Detail-oriented

Team collaboration

Typing 35 wpm

Self-directed

Education

High school diploma

Associate degree in business/healthcare

Tools

Microsoft Word

Microsoft Excel

Job description

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift: First Shift (United States of America) Sr Patient Access Associate - Part Time Mornings Monday - Friday, 6:00 AM - 10:00 AM

Please watch these videos to learn more about the position: My Job in a Minute: Sr Patient Access Associate My Job In A Minute: Sr Patient Access Associate (2)

Position Highlights

• Work in high-volume, fast-paced, time-sensitive environments
• Interact with patients face-to-face and at bedside
• Accurately handle sensitive financial and insurance information in real time
• Maintain professionalism in stressful or emotionally charged situations
• Float and cross-train across departments as needed

Schedule

• Part-Time (20 hours/week)
• Monday - Friday, 6:00 AM - 10:00 AM
• Full-time for the first 3 weeks: Monday-Friday, 7:00 AM - 3:30 PM
• Training is required, non-negotiable, and must be completed before transitioning to the regular schedule.

Location

Nebraska Medical Center | Nebraska Medicine Omaha, NE

Benefits

Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.

Why Work at Nebraska Medicine?

Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.

Leading Health Network. Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.

Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve.

Educational Support. Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.

Be part of something extraordinary at Nebraska Medicine!

Duties

• Sr Patient Access Associate Ensure patients and customers are greeted in a professional, timely and efficient manner and accounts are created accurately and efficiently in order to optimize cash flow for organization while exceeding customer expectations and complying with all state and federal regulations and laws throughout the processes of scheduling confirmation, pre-registration/pre admission, registration/admission, insurance verification, receipting of payments, and patient way finding/escorting.
• Coverage for position is required 24 hours a day 7 days a week with needs in various areas of the organization, including the emergency department.
• Face to face and bedside patient contact required.

Required Qualifications

• Minimum of two years customer service experience required.
• High school education or equivalent required.
• Ability to work in a proactive self-directed manner required.
• Multi-tasking and problem solving abilities required.
• Strong written and verbal communication skills required.
• Strong communication and organizational skills with aptitude for detail-oriented work required.
• Demonstrates the ability to form and maintain working relationships within the organization to foster a team environment required.
• Ability to type 35 wpm with 95% accuracy rating required.
• Basic Life Support (BLS) certification within six months of hire or transfer date required required, must be from an American Heart Association (AHA) endorsed program (effective for new hires starting January 1, 2023 or later).
• Basic Life Support (BLS) within six months of hire or transfer date required (cost will be funded by department).

Preferred Qualifications

• Experience in health care, collections, registration, or revenue cycle preferred.
• Associate's degree in business, healthcare or related field preferred.
• Experience in health care revenue cycle functions including insurance or registration preferred.
• Experience with Microsoft Office products, specifically Word and Excel preferred.
• Depending on the position available, fluency in Spanish preferred.

Equal Opportunity Employer

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.

About Nebraska Medicine

Nebraska Medicine and our research and education partner, the University of Nebraska Medical Center (UNMC), share the same mission: to lead the world in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research and extraordinary patient care. Every colleague plays a key role in upholding our promise of “Serious Medicine, Extraordinary Care” to our patients and their families. Working with Nebraska Medicine means committing to meaningful, impactful work that will elevate the success of your fellow colleagues and will help our patients and their families feel comfortable, confident and cared for.

Opportunities

Opportunities include full-time, part-time and casual positions in patient care, nursing, nursing support, allied health, diagnostics, administration, customer service, facilities, IT and more.

Other Opportunities

If you are seeking Physician Opportunities, please visit NebraskaMed.com/Careers/Physician-opportunities

For opportunities in Food and Environmental Services, please visit NebraskaMed.com/Careers/Food-environmental-services

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