Sr. Paralegal – Litigation and Employment (Remote)

Rackspace Technology; United States; On-site; USD 120,000 - 175,000; Full time

Job summary

Rackspace Technology's Legal Department is seeking a Sr. Paralegal to support litigation and employment matters, including case management, e‑discovery coordination, and document handling.

The role requires a paralegal certificate and 12+ years of experience, with strong organizational, discreet handling of sensitive information, and the ability to manage a high volume of matters in a fast‑paced environment.

Qualifications

• Paralegal certificate or equivalent combination of education and experience.
• 12+ years of paralegal experience supporting litigation and/or employment matters.
• Working knowledge of e‑discovery processes and legal hold administration.
• Experience with case/matter management systems (e.g., Legal Tracker, Gavel, or similar).
• Highly organized, with strong attention to detail and the ability to manage a high volume of matters simultaneously.
• Strong written and verbal communication skills.
• Ability to handle confidential and sensitive information with discretion.
• True team player, able to work cross‑functionally in a complex organization and cover for others as needed.

Responsibilities

• Supporting the Director, Legal – Litigation and Employment and Corporate Counsel across the full litigation and employment matter lifecycle, including intake, case management, and tracking of deadlines and key dates.
• Coordinating e‑discovery, document collection, and document review processes with outside counsel and internal stakeholders.
• Administering the legal hold process, including issuing and tracking hold notices and monitoring compliance.
• Preparing and organizing materials for mediations, arbitrations, and hearings.
• Assisting with responses to claims, demand letters, administrative complaints, and related inquiries.
• Maintaining case management and matter tracking systems (e.g., Legal Tracker, Gavel), ensuring accurate and current records.
• Monitoring Service of Process portal and responding to matters accordingly.
• Assisting with responses to law enforcement requests, subpoenas, and third‑party requests.
• Supporting document retention and record‑keeping for litigation and employment matters.
• Coordinating with outside counsel on scheduling, filings, and administrative matters.
• Assisting with drafting and organizing employment agreements, amendments, separation/severance agreements, policy documents, and related correspondence.
• Supporting distribution, tracking, and acknowledgment of employee handbooks and policy rollouts.
• Tracking and coordinating outside counsel invoices and budgets for assigned matters.
• Supporting reductions in force, including preparation of documentation and related materials.
• Creating quarterly litigation reports for CFO and auditors.
• Managing responses to the Company’s Whistleblower hotline reports.
• Assisting with budget/forecasting exercises related to professional fees in coordination with the accounting team.
• Supporting collections process including gathering documentation and drafting settlement agreements.
• Compiling information required by our registered agents for corporate annual filings.
• Providing general administrative and organizational support to the Litigation and Employment team as needed.

Skills

Attention to detail

Strong written and verbalCommunication

Team player / cross-functional

Discretion with confidential info

Organizational skills

Education

Paralegal certificate or equivalent

12+ years of paralegal experience

Tools

Legal Tracker

Gavel

Job description

The Rackspace Technology Legal Department is seeking a Sr. Paralegal to join our Litigation and Employment team. Reporting to the Director, Legal – Litigation and Employment, this role provides hands‑on paralegal support across litigation, employment, and related matters, including case management, e‑discovery coordination, and document handling. We're looking for someone highly organized, detail‑oriented, and comfortable managing a high volume of matters in a fast‑paced legal department.

Key Responsibilities

• Supporting the Director, Legal – Litigation and Employment and Corporate Counsel across the full litigation and employment matter lifecycle, including intake, case management, and tracking of deadlines and key dates
• Coordinating e‑discovery, document collection, and document review processes with outside counsel and internal stakeholders
• Administering the legal hold process, including issuing and tracking hold notices and monitoring compliance
• Preparing and organizing materials for mediations, arbitrations, and hearings.
• Assisting with responses to claims, demand letters, administrative complaints, and related inquiries
• Maintaining case management and matter tracking systems (e.g., Legal Tracker, Gavel), ensuring accurate and current records
• Monitoring Service of Process portal and responding to matters accordingly.
• Assisting with responses to law enforcement requests, subpoenas, and third‑party requests
• Supporting document retention and record‑keeping for litigation and employment matters
• Coordinating with outside counsel on scheduling, filings, and administrative matters
• Assisting with drafting and organizing employment agreements. amendments, separation/severance agreements, policy documents, and related correspondence
• Supporting distribution, tracking, and acknowledgment of employee handbooks and policy rollouts
• Tracking and coordinating outside counsel invoices and budgets for assigned matters
• Supporting reductions in force, including preparation of documentation and related materials
• Creating quarterly litigation reports for CFO and auditors
• Managing responses to the Company’s Whistleblower hotline reports
• Assisting with budget/forecasting exercises related to professional fees in coordination with the accounting team
• Supporting collections process including gathering documentation and drafting settlement agreements
• Compiling information required by our registered agents for corporate annual filings
• Providing general administrative and organizational support to the Litigation and Employment team as needed

Qualifications

We are looking for someone flexible and motivated to deliver outcomes, with the ability to adapt and be proactive in an ever‑changing environment. Ideally you would have:

• Paralegal certificate or equivalent combination of education and experience
• 12+ years of paralegal experience supporting litigation and/or employment matters, at a law firm and/or in‑house legal department
• Working knowledge of e‑discovery processes and legal hold administration
• Experience with case/matter management systems (e.g., Legal Tracker, Gavel, or similar)
• Highly organized, with strong attention to detail and the ability to manage a high volume of matters simultaneously
• Strong written and verbal communication skills
• Ability to handle confidential and sensitive information with discretion
• True team player, able to work cross‑functionally in a complex organization and available to cover other team members as needed

Our compensation reflects the cost of labor across several geographic markets. The compensation range for this position ranges from $119,583.00/year in our lowest geographic market up to 175,388.40 USD/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Learn more about benefits at Rackspace.

About Rackspace Technology

We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies—across applications, data and security—to deliver end‑to‑end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world‑class talent. Join us on our mission to embrace technology, empower customers and deliver the future.

More on Rackspace Technology

Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.