SR Outbound Supervisor

Universal Logistics Holdings, Inc.; Nashville (TN); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401k

PTO

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account

Life Insurance

Bonus up to 10%

Job summary

Central Transport LLC is hiring for a supervisor role supporting inbound terminal operations in the Nashville area. You will oversee unloading, forklift traffic, and palletized freight, while directing up to 30 local drivers and dock personnel to meet production goals.

You will monitor cube/weight loads, enforce safety standards, and mentor team members to deliver exceptional customer service in a fast-paced, high-pressure environment.

Qualifications

• Experience in managing a team, preferably in transportation operations
• Understanding of the LTL trucking industry
• Prior management, dispatch and dock experience preferred in LTL trucking
• Strong leadership including hiring, coaching, training and mentoring employees
• Desire to deliver customer service excellence
• High aptitude for technology
• Ability to multi-task while being detail oriented
• Excellent written, listening and verbal communication skills
• Willingness to work 50 hours/week on average
• Ability to work in varying shifts including nights and weekends and in any weather
• Degree (associate or bachelor) preferred but not required

Responsibilities

• Oversee inbound operations for designated terminal dock area
• Manage unloading, forklift traffic and palletized freight sorting/picking
• Supervise up to 30 local LTL drivers and dock personnel to meet production schedules
• Use independent judgement to build loads based on labor and freight levels
• Ensure proper loading of carriers by monitoring cube and weight of trailers
• Provide leadership and accountability to drivers, dock workers and dock hands
• Monitor dock production to meet or exceed KPI goals
• Monitor hours and overtime
• Maintain a safe work environment compliant with state and federal DOT/OSHA standards
• Ensure adherence to company operating model
• Support a culture of excellence in product quality for internal and external customers

Skills

Team management

LTL trucking knowledge

Leadership

Customer service excellence

Technology aptitude

Multi-tasking / detail orientation

Communication skills

Willingness to work 50 hours/week

Shift flexibility including nights &/a

Education

Associate or Bachelor's degree

Job description

Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico. Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Thanks for your interest in working on our team! Central Transport LLC is one of the nation’s most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for almost 90 years now. With over 200 locations around the country, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. For example, we have recently implemented 25 next-day hubs in our network to provide immediate, essential services for our customers overnight. We also hold the industry’s most modern fleet with our tractors & trailers having an average age of 2.5 years old. Earlier this year, our business levels have reached the highest they’ve ever been; breaking our personal record that had been set the previous year. We like to credit our growing success with our ability to develop and provide opportunity for our team of employees so they can make advancements within our company.

Our employees enjoy a competitive salary and benefits package, including 401k, Paid Time Off (PTO), Medical, Dental, Vision Insurance, Flexible Spending Account, Life Insurance, 401k, and more! Salary ranges from: $60,000 - $75,000 + up to 10% in bonuses. Shift times looking to fill: 10:00am - 8:00pm, Monday - Friday.

Ideal Candidate Requirements

• Experience in managing a team, preferably in transportation operations
• A thorough understanding of the LTL trucking industry
• Prior management, dispatch and dock experience required, preferably in LTL trucking industry
• Must have strong leadership skills including the ability to hire, coach, counsel, train, and mentor employees
• Desire to surround customer with excellence in service
• High aptitude for technology
• The ability to multi-task while being detail oriented
• Excellent written, listening and verbal communication skills
• Must be willing to work 50 hours/week average
• Must be able to work any shift including nights and/or weekends and in any weather condition
• Must be capable of working under tight time constraints in a high-pressure environment with multiple priorities
• An associate or bachelor’s degree, preferred but not required

Duties include, but are not limited to

• Oversee inbound operations for your designated section of the terminal dock
• This includes the process of unloading, managing forklift traffic, and overseeing proper picking/sortation of palletized freight
• Manage up to 30 local LTL drivers and dock personnel to achieve a designated production schedule
• Utilizing your independent judgement to build loads based on available labor and freight levels
• Ensure proper load of carriers by monitoring the cube and weight of trailers
• Provide leadership and accountability to a team of drivers, dock workers and dock hand
• Monitor dock production, ensuring facility Key Performance Indicator goals are met and/or exceeded
• Monitor hours and overtime
• Maintain a safe work environment compliant with state and federal DOT/OSHA standards
• Ensure company operational model compliance
• Support a culture of excellence in quality of product to internal and external customers