SR OT Systems Engineer

Cybertrol Engineering; Minneota (MN); Hybrid; USD 80,000 - 120,000; Full time

Benefits offered by this job

Discretionary bonus

Health insurance

Life and disability insurance

401(k)

Paid holidays

Personal PTO

Education reimbursement

Job summary

Cybertrol Engineering seeks a talented IT/OT systems professional for a hybrid role based in Minnesota. You will support manufacturing clients with server/network infrastructure, patch onsite facilities, and contribute to OT system deployment and improvements.

You will work with a multi-disciplined team, travel up to 40% for site visits, and help document and optimize automation solutions across the lab and customer sites.

Qualifications

• Degree in Computer Science or IT field or 3+ years of professional IT experience.
• Experience with a broad set of IT tools to solve customer problems.
• Willingness to travel up to 40% for site visits and implementations.

Responsibilities

• Collaborate with cross-functional teams to deliver the ideal customer experience.
• Perform onsite network/server patching and lab setup of switches, servers, and storage.
• Manage configuration and commissioning of micro-datacenter hardware and network gear.
• Create site assessment reports and provide improvement recommendations.
• Document systems for internal and external audiences.
• Follow and contribute to department standards; participate in company initiatives.

Skills

Customer collaboration

Troubleshooting

Cross-functional teamwork

Written and verbal communication

Learning quickly

Education

Degree in Computer Science or IT-related field

3+ years professional IT experience

Tools

VMware

vSphere

Cisco networking hardware

Windows Server OS

Job description

This is a HYBRID role based out of Maple Grove, MN.

Do you want to be a vital part of a successful multi-disciplined team? At Cybertrol, you will apply your skills in a culture that focuses on commitment to high quality solutions for our customers while emphasizing personal and professional growth for our employees. Our core values are reflected in everything we do. Our dedication to being "Passionate," "Authentic," and "Willing to Help" makes a significant impact on our work culture and the success of our projects.

ABOUT CYBERTROL

Cybertrol Engineering creates and delivers custom-engineered automation hardware and software solutions to manufacturing customers throughout the upper Midwest and across the world. The firm is privately owned, headquartered in Minneapolis, and has additional offices in Madison and Marshfield, WI. There is an extraordinarily strong engineering culture that emphasizes both personal and professional growth along with a commitment to providing high-quality solutions, including: plant-wide automation, information, and industrial OT (Operational Technology) infrastructure; custom control panel design and fabrication; and upgrades of obsolete automation systems.

JOB SUMMARY

Cybertrol Engineering creates and delivers custom-engineered automation hardware and software solutions to manufacturing customers throughout the upper Midwest and around the world. The mission of Cybertrol’s OT Systems group (OT) is to provide the server, network, and software infrastructure upon which world-class manufacturing automation and information systems are built.

ESSENTIAL JOB FUNCTIONS

• Work within cross-functional teams including Machine/Manufacturing Process Automation, Hardware Design, and Manufacturing Intelligence engineers to deliver the ideal customer experience
• Tech visits: going onsite to patch networks and servers
• When not performing tech visits, work will be in the lab setting up switches, servers, storage, etc.
• Manage configuration and commissioning of micro-datacenter hardware and network equipment
• Perform site operational technology assessments, develop site assessment reports, and provide recommendations for improvement
• Create system documentation for both internal and external audiences
• Comply with and contribute to the advancement of the department’s internal standards
• Contribute to company-wide initiatives

REQUIRED EDUCATION AND EXPERIENCE

• Degree in Computer Science or other IT-related field, or 3+ years of professional experience
• Desire to utilize a wide array of tools and technologies to solve a variety of customer problems

DESIRED EDUCATION AND EXPERIENCE

• Relevant experience within an industrial/manufacturing environment
• Experience working with VMware, vSphere, Cisco networking hardware, and Windows Server OS
• Familiarity and comfortable with Agile/Scrum

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to identify and resolve requirement uncertainties through customer collaboration
• Awareness of and mitigation strategies for technical debt
• Ability and desire to learn new things quickly and teach them to others
• Proven troubleshooting and critical thinking proficiency
• Demonstrated ability to work as part of a cross-functional team
• Self-motivated with ability to meet deadlines independently and as part of a team
• Willingness and ability to communicate directly with customers having varied technical backgrounds
• Ability to forge positive working relationships with a wide variety of people
• Excellent written and verbal communication skills

Up to 40% travel may be required. This travel includes performing technical visits at manufacturing facilities, attending tradeshows, and other company events where attendance is required. A valid driver’s license is required.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

Office Work:

• Office desk/cubicle environment
• Extensive computer use
• Occasional Control panel IO powered checkouts in panel shop or customer site

Site Work:

• Up to 40% travel to industrial manufacturing facilities. Typical locations are in North America. Rarely travel to other continents
• Overnight travel from a few days to several days at a time. Travel duration rarely exceeds seven days in a row
• Ability to consistently lift 50 lbs

On-Site working conditions may include:

• Work around construction equipment and personnel
• Work around production equipment and production personnel
• Work in hot or cold areas
• Work in noisy areas
• Work up and down stairs, indoors and outdoors
• Electrical/Instrumentation Device Checkout and Troubleshooting. Includes voltage testing, equipment troubleshooting on a ladder, and light electrical assembly – signal wiring in control panels/instruments
• Working and interfacing with operations, engineering, equipment supply, and construction personnel

Typical Personnel Protective Equipment (PPE) Required: Safety Glasses, Steel Toed shoes, hearing protection, and electrical safety PPE. Employees must comply with customer specific requirements and PPE.

Work may include working weekends, holidays, nightshift, and extended hours to meet deadlines and commissioning requirements. Occasionally on-site work can 12+ hours/day.

• Cybertrol offers a discretionary bonus to all employees, based on company and personal performance.
• Health insurance coverage
• Life and disability insurance
• 401(k)
• Paid holidays
• Personal paid time off (PTO)
• Supplemental insurance plans
• Education reimbursement

Cybertrol is committed to equal employment opportunity for all applicants and employees. Applicants will receive consideration for employment regardless of veteran status, race, color, religion, sex, marital status, national origin, physical or mental disability, age and/or any other protected status as required by law.