Sr. Oracle Health CareAware Connect Analyst

Community Health Systems, Inc.; Franklin (TN); On-site; USD 90,000 - 130,000; Full time

Job summary

Community Health Systems, Inc. is seeking a Cerner Connect Integrated Technology Senior Analyst to join the EHR Team.

This role focuses on implementing, managing, and modernizing Cerner Connect integrated technology deployments across clinical settings, including hardware, software and clinical workflows. You will guide stakeholders, coordinate across project teams, and support regular project events, testing calls, and conversion activities while maintaining high client satisfaction.

Qualifications

• 5+ years in HCIT consulting or related client-facing IT roles.
• Experience supporting healthcare IT implementations and deployments.
• Strong troubleshooting and problem-solving abilities.

Responsibilities

• Provide implementation services for Cerner Connect and related medical device connectivity products.
• Assist with deployment of hardware, software, and clinical workflow in various clinical settings.
• Coordinate with stakeholders and project teams to guide net-new, add-on, and optimization deployments.
• Troubleshoot device integration issues and participate in risk assessment with engagement management.
• Stay current on Cerner best practices and assist with knowledge transfer and support activities.

Skills

HCIT consulting

Client-facing

Technical troubleshooting

Education

Bachelor's degree or higher

Tools

Cerner Millennium

CareAware iBus

Job description

Job Summary

Community Health Systems is hiring a Cerner Connect Integrated Technology Sr Analyst to join our EHR Team. This role will help implement, manage, and modernize the Cerner Connect Integrated Technology Sr Analyst. As a ConnectIntegrated Technology Analyst, you will be responsible for providing implementation service for medical device connectivity products. These products include CareAware Connect. Services include the integrated technology deployments of hardware, software and clinical workflow. You will be focused on collaboratively guiding stakeholders and project teams with net new, add-on, and optimization deployments of integrated devices in various clinical settings. You will support through regular project events, testing calls, status meetings, and conversion support. You will contribute to implementation best practices, troubleshoot device integration issues, assess risk and mitigate findings throughout client engagements in partnership with engagement management. Additionally, you will facilitate technical discovery and provide expertise based on the specific environment, while also establishing relationships with the goal of achieving high level satisfaction. This role requires managing multiple work assignments.

Essential Functions

• As a Connect Integrated Technology Sr Analyst you will be responsible for providing implementation service for medical device connectivity products including CareAware Connect.
• Resolves complex problems that may involve various groups across functional lines and exercises independent judgment in developing processes, techniques, and success factors.
• Responsibilities include the integrated technology deployments of hardware, software and clinical workflow. You will be focused on collaboratively guiding stakeholders and project teams with net new, add-on, and optimization deployments of integrated devices in various clinical settings. This includes integration of lab analyzers, anesthesia systems, patient monitoring, respiratory ventilators, infusion pumps, and medication dispensing cabinets
• Consult with internal project stakeholders, Business Partners, and organizational teams to bi-directionally share configuration status, project timelines and project updates, and verify configuration requests.
• Stay up to date on industry and Cerner best practices for continuous modernization of the EHR.
• You will support through regular project events, testing calls, status meetings, and conversion support. You will contribute to implementation best practices, troubleshoot device integration issues, assess risk and mitigate findings throughout client engagements in partnership with engagement management.
• Additionally, you will facilitate technical discovery and provide expertise based on the specific environment, while also establishing relationships with the goal of achieving high level satisfaction.

Qualifications

• Required
  • At least 5 years total combined related work experience and completed higher education, including:
  • At least 5 years healthcare information technology (HCIT) consulting, HCIT support and/or other client-facing or information technology (IT) solution work experience
  • At least 5 years additional work experience directly related to the duties of the job and/or completed higher education.
• Preferred
  • 8 year’s experience working with Cerner Millennium
  • 8 year’s experience working with CareAware iBus
  • 6 year’s of technical troubleshooting and problem-solving experience
  • 6 year’s experience with medical devices such as anesthesia carts, physiological monitors, ventilators, infusion pumps, and/or laboratory analyzers
  • 3 years of application of basic networking principles