Sr. Optical Specialist - Lead

Visionworks; Mansfield (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks is seeking a Sr. Optical Specialist - Lead/Sales Lead to be the face of our store, guiding customers through their eyewear journey. You will apply optical knowledge, engage with patients, and help meet their eye care needs in a friendly, bold manner.

The role emphasizes delivering sales goals, expanding product recommendations, and maintaining strong customer experiences while supporting daily store operations.

Qualifications

• 12 months optical experience required or ABO Certification in lieu of experience.
• Related customer or patient experience is preferred.

Responsibilities

• Delivers daily sales goals by ensuring the best execution of the Customer/Patient Experience journey.
• Engage with patients/customers and recommend products and services that meet their eye care needs.
• Measure patients/customers for their eyewear and maintain product/optical knowledge to ensure Right the First Time.
• Execute day-to-day operational activities including restocking inventory, merchandising, and order fulfillment.

Skills

Optical experience

Customer service

Education

High school diploma or GED

Job description

About Us:

Want to bring the “care” back to the vision care industry?We'relooking for charismatic types who are ready to be the heart of our brand. Whetherit'sa friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.

Pay Class:

Part Time

Pay Rate:

$11.86 - 16.01 per hr

The Role:

A Visionworks Sr. Optical Specialist - Lead/Sales Lead is the very face of our business and is dedicated to ensuring the best possible journey for every patient and customer. This person is trained and knowledgeable about optics, our products/servicesand managed vision care. The person takes the patient/customer through the Visionworks experience ensuring their eyewear needs are met in a simple,humanand bold way.

• Delivers daily sales goals by ensuring the best execution of the Customer/Patient Experience journey


• Engage with patients/customers and recommend products and services that meet their eye care needs


• Measure patients/customers for their eyewear and maintain product/optical knowledge through cont. training and development to ensure eyewear is Right the First Time


• Execute day-to-day operational activities to support the store's financial and customer experience goals including restocking inventory, merchandising, and order fulfillment of eyewear to ship

Qualifications:

• 12 months optical experience necessary (within Visionworks or otherorganization) or ABO Certification in lieu of experience


• Related customer or patient experience preferred, but not necessary


• HS diploma, GED or equivalent related job experience

What we offer!

At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!) and exclusive employee discounts —including but not limited to

• Vision Coverage


• Paid Parental Leave


• Bereavement Leave


• 401 (k) Savings Plan


• Paid Time off


• Milestone anniversary awards


• Medical, Dental for Full Timers


• And more!