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Entrust is seeking a Sr Onboarding Consultant to manage onboarding projects for digital identity solutions. Ideal candidates possess a Master's degree and strong technical skills in Ruby, Python, and web development technologies. This fully remote role allows you to educate and support customers through implementation processes and ensure successful product adoption.
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Join us at Entrust
At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.
Join us at Entrust
At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.
Get to Know Us
Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future.
Entrust Corporation seeks to fill a Senior Onboarding Consultant job opportunity located in Shakopee, MN.
Job Duties: Manage Information Technology onboarding and implementation projects for customers in connection with Entrust digital identity and security solutions to suit their goals within budget and on schedule. Educate current and prospective customers about product offerings, technical capabilities, and implementations through onboarding meetings, product tours, company presentations, and product demos. Perform IT assessments and develop deep understanding of customer context, and apply knowledge of Entrust technology suite to identify comprehensive solutions to best serve those goals. Develop implementation plans, including analyses for customer setup, and educate customers to ensure their product setup is optimized to achieve customer goals. Confer with relevant internal and external stakeholders to identify and resolve problems, eliminating customer roadblocks related to product issues, poor implementation, support issues, or customer knowledge gaps, or simply poor product understanding. Initiate, review and approve improvements related to product adoption, customer retention, and helping foster positive customer relationships that create a loyal customer base. Assist customer support with customer issues and requests. Develop and implement materials for technical and nontechnical stakeholders to assist customers with learning best practices to achieve their desired outcomes faster and more efficiently. Fully remote position, may work from any location within the United States.
Requirements: Requires Master's degree (or foreign equivalent) in computer science, telecommunications, information systems, or related field of study; plus 36 months of experience in the job offered or in any related occupation in which the required skills were gained. In lieu of a Master's degree, a bachelor's degree and 60 months of experience are also acceptable. Requires demonstrated experience in: Ruby, Python, CSS, XML or JavaScript; Swift; Kotlin; APIs, SDKs, and web applications; Postman, Datadog, Splunk, Zendesk, Jira, and Salesforce Cloud Service; RESTful API design and technical integrations; Frontend and back end technologies including basic full stack web development.
Apply Online at http://entrust.com.
At Entrust, we don’t just offer jobs – we offer career journeys. Here is what you can expect when you join our team:
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