Sr Network Engineering Manager (Hybrid - Seattle, WA)

Nordstrom Inc; Seattle (WA); On-site; USD 166,000 - 297,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement plan

Merchandise Discount

EAP Resources

PTO accruals and Holidays

Job summary

Nordstrom Inc. is seeking an Engineering Manager to lead Network Engineering within NIO (Network and Infrastructure Operations).

You’ll own the network connecting 400+ stores, fulfillment centers, and distribution centers, including Versa SD-WAN, cloud connectivity, and Juniper wired/wireless.  The role blends hands-on engineering with management, guiding a team through a shift to Git, automation, AI‑assisted change docs, and CI/CD.

Qualifications

• 10+ years of hands-on network engineering across on-premises enterprise infrastructure and cloud networking before moving into management.
• At least 3 years leading people or a technical team.
• Experience with SD-WAN deployment/operation (Versa preferred).
• Strong cloud networking across AWS/Azure/GCP/OCI, including Cloud WAN, Direct Connect, VNet peering.

Responsibilities

• Lead stand-ups and sprint planning for SD-WAN, cloud, wired and wireless, and data centre fabric.
• Review designs for new network work and lead incident reviews, root cause analyses, and post-incident improvements.
• Coach engineers in coding, PRs, automation, and career growth; manage vendor relationships and changes through GitHub and Jira.

Skills

Networking leadership

SD-WAN

Versa Networks

Cloud networking

Juniper Mist

VXLAN EVPN

BGP OSPF

IaC automation

GitOps CI/CD

AI in engineering

Vendor management

Education

Bachelor's degree in CS/Network

Tools

Ansible

Terraform

Python

GitHub

Jira

ServiceNow

Job description

Job Description

We’re looking for an Engineering Manager to lead Network Engineering within NIO (Network and Infrastructure Operations). You’ll own the network that connects 400+ stores, fulfillment centers, and distribution centers. That includes our Versa SD‑WAN fabric, connectivity into AWS, Azure, GCP, and OCI, and Juniper wired and Mist wireless. Uptime, resilience, and security for all of it are on you, along with the team that runs it. The way we run the network is changing. Engineers used to log in to devices and make changes by hand. Now changes go through Git and automated pipelines, AI helps write change documents and work through alerts, and the team’s work is tracked in GitHub. You’ll lead that shift. Some engineers will take to it right away and some will need coaching, and you’ll be doing both. This is a hands‑on job. You’ll work daily with Network Security, CIS, and Edge, and with Store Technology, Fulfillment Operations, and Cloud Architecture. We want someone who spent years building and running large enterprise and cloud networks before moving into management, and who can explain a routing problem to an engineer or a VP in terms each of them cares about.

What We’re Working On

Network changes go through Git. An engineer pulls the current config, makes the change, and opens a pull request for review. The change is tied to a ServiceNow record, goes through CAB, and runs pre and post checks when the engineer starts it. Scheduled jobs also snapshot device configs every night and store them in Git, so we can see what changed and when. We use AI for two things so far. One is writing Methods of Procedure, which gives CAB structured risk data to review instead of free‑form documents. The other is alert analysis, which we’re building now. When a monitoring alert fires, an agent gathers context and lists the most likely causes with the evidence for each. An engineer reads it and decides what to do. The team’s work lives in GitHub. Issues cover day‑to‑day tasks, Projects hold the roadmap, and Jira holds the larger initiatives. Anyone can see what we’re working on, why, and what code or change it connects to.

A Day in the Life

Run stand‑ups and sprint planning, keep work moving in GitHub Issues and Projects, and sort out priorities across SD‑WAN, cloud, wired and wireless, and data centre fabric. Review designs for new network work, such as SD‑WAN policy changes, AWS Cloud WAN updates, Juniper campus and wireless rollouts, and VXLAN fabric expansions. Work with store technology, fulfillment operations, and cloud teams on network designs that fit how stores, warehouses, and offices actually operate. Watch network health across Versa, Juniper, and the data centre fabrics, and lead the response when something degrades. Alert analysis from our AI tooling gives you a head start on causes.

Hold 1:1s with each engineer. Coach on career growth and hard technical problems, and help people who are newer to code, pull requests, and automation get comfortable with them. Work with Cloud Architecture, Security, and Infrastructure on the roadmap, including SD‑WAN expansion, cloud connectivity, and wireless modernization. Sit on the Change Advisory Board and approve production changes. The MOPs and automated pre and post checks we use make those reviews faster. Dig into performance and cost data to tune routing, bandwidth, and cloud egress spend without missing SLAs. Review automation work and IaC repos, and make sure changes get peer review, testing, and a rollback plan. Keep the backlog, roadmap, and larger initiatives current in GitHub and Jira. Set the rules for how the team uses AI. Engineers own every change they make, AI output gets read before anyone acts on it, and we keep records for audit. Lead post‑incident reviews, then turn what you learn into better runbooks, alert tuning, and automation.

Requirements

• 10+ years of hands‑on network engineering across on‑premises enterprise infrastructure and cloud networking (AWS, Azure, or GCP) before moving into management, with at least 3 years leading people or a technical team.
• Hands‑on experience deploying or operating SD‑WAN, ideally Versa Networks or a comparable platform.
• Solid understanding of cloud networking across AWS, Azure, GCP, and/or OCI, including Cloud WAN, Transit Gateway, Direct Connect, VNet peering, and hybrid connectivity. NIO operates in all four clouds.
• Experience with enterprise wired and wireless networking, including Juniper EX/QFX switching, Mist AI wireless, or comparable campus and branch platforms.
• Hands‑on experience with data center fabrics, including VXLAN/EVPN design, BGP, and multi‑tenant overlays.
• Deep knowledge of routing protocols (BGP, OSPF), WAN technologies, QoS, and network segmentation for multi‑site enterprises.
• Experience leading teams through incident response, root cause analysis, and problem management in complex, distributed networks.
• Hands‑on experience with network automation and infrastructure‑as‑code using Ansible, Terraform, Python, or similar, plus GitOps and CI/CD for network config. You’ve moved a team from manual changes to automated, peer‑reviewed ones.
• Real experience using AI in engineering or operations work, such as writing documentation, analyzing incidents, or generating code, and good judgment about when its output needs checking.
• Experience running a team’s work through GitHub Issues and Projects, Jira, or something similar, with clear priorities and a roadmap people can see.
• Working knowledge of observability tools like New Relic, Datadog, or Splunk.
• Familiarity with AI‑driven network assurance such as Juniper Marvis is a plus.
• Experience building and developing strong engineering teams, with a focus on career growth and technical craft.
• Bachelor’s degree in Computer Science, Network Engineering, or a related field, or equivalent practical experience.
• Able to explain network issues in terms of business impact, to engineers and executives alike.
• Experience managing vendors for network hardware, software licensing, and managed services.

Preferred Skills

• Hands‑on experience with Versa VOS, SD‑WAN policy orchestration, and zero‑touch provisioning for large branch deployments.
• Experience designing or running AWS Cloud WAN with global segments, core network policies, and multi‑region connectivity.
• Familiarity with Juniper Mist AI, including Mist WAN Assurance, Marvis, and AI‑driven wireless operations.
• Experience building or running AI agents or LLM‑based tools for network or infrastructure operations, including runbook‑driven workflows where a human makes the final call.
• Experience with workflow and automation platforms such as Temporal or StackStorm, especially automation that collects network state, tracks changes in Git, and triggers controlled actions.
• Experience tying version control, MOP documentation, and ITSM tools such as ServiceNow into one change management workflow.
• Experience with VXLAN/EVPN in multi‑vendor or Juniper QFX data center fabrics, including underlay and overlay design and BUM traffic handling.
• Knowledge of retail or fulfillment environments and what high‑transaction, always‑on stores and distribution centres need from the network.
• Experience with segmentation, micro‑segmentation, ZTNA, and integration with cloud security services.
• Experience with load testing, capacity planning, and performance benchmarking for WAN and data centre networks.
• Familiarity with PCI‑DSS and SOC2 as they apply to retail network segmentation and data protection.
• Industry certifications such as CCNP/CCIE, Juniper JNCIP/JNCIE, AWS Advanced Networking Specialty, or equivalent.
• Experience in Agile/Scrum environments, including sprint planning, backlog management, and team‑level OKRs.
• A track record of network modernization or automation work that cut operational toil, improved reliability, or lowered cost.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job‑related knowledge, skills, and experience. Mgr Engineering: $166,000-$258,000, Sr. Mgr Engineering: $191,000-$297,000.

Benefits

• Medical/Vision
• Dental
• Retirement and Paid Time Away Life Insurance and Disability
• Merchandise Discount and EAP Resources
• Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.
• This position may be eligible for performance‑based incentives/bonuses.

A few more important points...

The job posting highlights the most critical responsibilities and requirements of this job. It’s not all‑inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

About Us

We’re a fast‑moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply‑chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSED

We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEART

We treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGING

We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WIN

We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVES

We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!