Sr. Monitoring & Evaluation Coordinator

Orange County Government; Orlando (FL); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Paid holidays

PTO and floating holidays

Tuition reimbursement

Florida retirement system

Wellness resources

Job summary

Orange County Government is seeking a technically adept administrator to coordinate strategic planning and evaluation of county programs at the Innovation Center. You will develop models of service delivery and advise on continuation or discontinuation of projects based on rigorous analysis.

The role requires independent judgment, collaboration with county staff and partners, and oversight of technology-focused programs across software, hardware, and digital fabrication environments.

Qualifications

• Bachelor's degree in Public or Business Administration, Social Sciences or related field and 3 years of program planning and development or evaluation experience.
• Experience with evaluating programs and services, and making continuation/discontinuation recommendations.
• Ability to support technical equipment and programs in a county technology facility.

Responsibilities

• Administers and coordinates strategic planning, operation, and evaluation of programs and services.
• Develops models of service delivery and program practices through research and analyses.
• Supports Innovation Center equipment and technical environments, including software, hardware prototyping and immersive technologies.
• Serves as liaison between programs, contracted agencies, and county staff; ensures compliance with regulations.

Skills

Program planning

Evaluation

Technical knowledge

Communication

Education

Bachelor's degree in Public Administration or related field

Tools

Software and computing systems

Job description

Overview

At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction. Orange County Government is committed to providing equal opportunity in employment and services to all individuals.

Overview

At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction. Orange County Government is committed to providing equal opportunity in employment and services to all individuals.

Administers and coordinates the strategic planning, operation, and evaluation of programs and services at the Orange County Innovation Center, a highly technical facility that incorporates advanced technologies across multiple disciplines, including software and computing systems, hardware prototyping, digital fabrication, content creation, robotics, immersive technologies, and other emerging technology applications. This position is responsible for the development of models of service delivery and program practices through research, evaluation and analyses. Responsible for recommending the continuation/discontinuation of programs and services based on evaluation and review.

Serves as a knowledgeable representative of the facility and independently supports its equipment, programs, partners, County departments, and members of the public across a diverse range of technologies and programming. The role requires a broader level of technical knowledge, experience, and familiarity than a traditional coordinator position.

This position requires independent judgment and initiative and is performed under the general supervision of an assigned supervisor.

Job Description

General Functions

Administers and coordinates the strategic planning and evaluation of programs and services. This position is responsible for the development of models of service delivery and program practices through research, evaluation and analyses. Responsible for recommending the continuation/discontinuation of programs and services based on evaluation and review.

This position requires independent judgment and initiative and is performed under the general supervision of an assigned supervisor.

Representative Duties/Assignments

Duties may vary based on area of assignment:

• Coordinates the development of compliance and performance plans, which establishes procedures for reviewing programs and projects.
• Ensures programmatic, administrative, and case records meets established standards of practice.
• Performs program monitoring for assigned agencies and completes all required reports. May conduct site visits of assigned service categories/agencies.
• Ensures program is using an adequate service delivery model for assigned agencies and/or service categories.
• Reviews for quality control, operational efficiency and program accountability processes to facilitate program monitoring and evaluation.
• Serves as a primary liaison and point of contact between the program and assigned contracted agencies.
• Administers contracts for assigned agencies and/or service categories.
• Provides training, technical assistance and support to assigned entities. Ensures service provider's compliance with federal, local regulations and contractual requirements.
• Participates on work related committees, setting meetings and performing needs assessments as required.
• Collaborates with fiscal section to monitor contract performance.
• Independently supports and operates Innovation Center equipment and technical environments, including software and computing systems, hardware prototyping, digital fabrication, content creation, robotics, and immersive technologies.
• Provides technical assistance and guidance to technical partners, visiting County staff and departments, and residents using the facility across a diverse range of technologies and programming.
• Coordinates, monitors, and evaluates technology-focused programs and partnerships to ensure the sustainable and effective operation of the Innovation Center.
• Maintains a general understanding of technology progression across various landscapes, from digital media, software & AI, hardware, and manufacturing, and applies it to program planning and service delivery.
• Performs other related duties as assigned.

Minimum Qualifications

Bachelor's degree from an accredited institution in Public or Business Administration, Social Sciences or closely related field and three years of experience in program planning and development or evaluation; or an equivalent combination of education or experience.

Preferences

• Demonstrated technical knowledge, experience, and familiarity with one or more of the following: software and computing systems, hardware prototyping, digital fabrication, content creation, robotics, immersive technologies, or other emerging technology applications.
• Experience independently supporting technical equipment, programs, and users in a technology facility or similar technical environment.
• General understanding of technology progression across digital media, software & AI, hardware, and manufacturing.
• Combination of program coordination and hands‑on technical capabilities.
• Ability to serve as a knowledgeable representative of a technical facility and assist technical partners, County staff, and members of the public.

Application Deadline

Open Date: 10/16/2026

Close Date:

This posting is subject to close without prior notice.

Salary Information

Pay Grade: 019 - From $34.74 to $45.19

FLSA Status: Exempt

Placement based on Education and Experience

Benefits

• 10 paid holidays and up to 2 floating holidays annually.
• 18 days paid time off per year.
• Longevity bonus based on years of service.
• 6 days of paid TERM (sick) time annually.
• Low-cost medical, dental, vision, additional life insurance.
• Free basic life, long term disability, and employee assistance for all the family members effective on day one.
• Participation in the Florida Retirement System.
• Employee assistance program includes multiple free one on one sessions with licensed counselors and online tools for legal advice, financial planning, personal life balance, etc.
• Free access to Wellworks gyms and Orange County Recreation Centers.
• Free onsite wellness coaching, including dietician and nurse.
• Tuition reimbursement program.
• Earn service time to forgive student loans.

For more information on Benefits visit - https://www.ocfl.net/EmploymentVolunteerism/EmployeeBenefits.aspx

Educational Requirements

If your education was obtained in the United States, the County recognizes degrees or diplomas which are accredited by an agency recognized by an agency recognized by the United States Department of Education (USDE) or the Council for Higher Education Accreditation (CHEA). If you have obtained education from a country other than the United States, your degree or diploma must be evaluated to determine the United States equivalency by a member of the National Association of Credential Evaluation Service (NACES) or the Association of International Credentials Evaluations (AICE) at your expense.

Address

201 S. Rosalind Ave.

Notes

Selected candidates will be required to provide employment references and will be required to complete a pre-employment drug, physical and background check.