Sr Mgr-Patient Financial Svcs

Harris Health System, Inc.; Tennessee; On-site; USD 100,000 - 170,000; Full time

Job summary

Harris Health System is a public healthcare safety-net provider serving Harris County, Texas, with Ben Taub Hospital and Lyndon B. Johnson Hospital anchoring a wide network.

The role focuses on managing daily Patient Financial Services operations, including billing, collections, denials, and RA/EOB management. The VP/Director will supervise multiple teams and ensure compliance with federal and state guidelines while driving process improvements to optimize the revenue cycle and patient financial

Qualifications

• Bachelor's degree in business, healthcare or related field preferred, or 10 years equivalent work experience.
• 6-15 years of healthcare experience in Patient Accounting and Billing.
• 6 years supervisory/management experience.
• Knowledge of Medicaid, Medicare, and HMO programs preferred.
• Personal Computer and Microsoft Office applications.

Responsibilities

• Assist the PFS Director of Operations in managing, coordinating, and supervising the daily operations of Patient Financial Services.
• Directly manages Supervisors, Patient Account Representatives, Lead Patient Account Representatives, and Sr. A/R Follow Up Specialists.
• Ensure all billing and collection activities are compliant with government and non-government guidelines, rules and regulations.
• Monitor and implement process changes and policies to ensure Revenue Cycle functions are timely, accurate, efficient, and customer service oriented.

Skills

Bilingual Spanish

Verbal communication

Analytical mindset

Typing 25 wpm

Education

Bachelor's degree in business or healthcare

Tools

EPIC

Microsoft Office

Job description

Harris Health is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); and The University of Texas MD Anderson Cancer Center.

At Harris Health, we prioritize the well-being of our most valuable asset--our people--ensuring a culture of compassion, collaboration and excellence in serving Harris County's most in need. With integrity and accountability at our core, we commit to 'leading with love', embodying our dedication to quality care, education, and a steadfast respect for every individual's contribution to our mission.

JOB SUMMARY

Assists the PFS Director of Operations in managing, coordinating, and supervising the daily operations of Patient Financial Services which includes functions such as billing, collections, denials, RA/EOB management, and payment analysis. Directly manages Supervisors, Patient Account Representatives, Lead Patient Account Representatives, and Sr. A/R Follow Up Specialists whose primary function is governmental and HMO billing, and follow up. Ensures all billing and collection activities are compliant and meet government and non-government healthcare guidelines, rules and regulations. Monitors and implements appropriate process changes and policies and procedures to ensure Revenue Cycle functions are carried out in a timely, accurate, efficient, and customer service oriented manner.

MINIMUM QUALIFICATIONS

• 1.Education/Specialized Training/Licensure:Bachelors degree in business, healthcare or related field preferred, or 10 years equivalent work experience. Knowledge of EPIC Business Systems.
• 2.Work Experience (Years and Area):6-15 years of healthcare experience in Patient Accounting and Billing. Revenue Cycle experience is preferred. Knowledge of patient access or patient billing systems is preferred and the EPIC system is a plus.
• 3.Management Experience (Years and Area):6 years supervisory / management experience
• 4Specialized Knowledge or TrainingKnowledge and training in governmental billing and programs such as but not limited to Medicaid, Medicare, and HMO preferred.
• 5.Equipment Operated and Essential Skills:Personal Computer and Microsoft Office applications

SPECIAL REQUIREMENTS

• 1.Communication Skills:
  • Above Average Verbal (Heavy Public Contact)
  • Exceptional Verbal (e.g., Public Speaking)
  • Bilingual Skills Preferred: Languages: Spanish, Vietnamese
  • Writing /Composing (Correspondence/Reports)
• 2. Other Skills:
  • Analytical, Mathematics, P.C, Statistical, Typing (25 wpm) Basic MSWord Preferred
• 3. Work Schedule: Flexible
• 4. Other Requirements: Must be able to interact successfully in a culturally diverse environment.