Sr. Marketing Associate

Motion Recruitment; El Segundo (CA); On-site; USD 95,000 - 120,000; Full time

Job summary

Motion Recruitment is seeking a Sr Marketing Operations Specialist to drive promotion execution across Retail and Ecommerce channels, manage customer data processes for catalog marketing, and deliver recurring business reports.

You will configure offers, verify price lists, test promotions, and collaborate with Marketing, Retention, Ecommerce, and Retail teams as well as external vendors to ensure accurate implementation. Strong attention to detail and multi-tasking are essential.

Qualifications

• 3+ years of experience in marketing operations, ecommerce operations, retail operations, data operations, or related business operations roles.
• Experience with POS system or Shopify preferred.

Responsibilities

• Own the end-to-end execution of promotional events across Retail and Ecommerce channels.
• Interpret requests to set up promotions in Predict Spring (Retail) or Shopify (Web).
• Prep and validate pricelists to set up product-level promotions.
• Partner with cross-functional teams to test promotions per requirements and customer behavior.
• Monitor promotions in production and minimize impact to customers.
• Develop and maintain promotion execution documentation.
• Serve as SME on promotion capabilities with Marketing, Retention, Ecommerce, and Retail teams.
• Set production schedules based on marketing targets (audience, circulation, in-home dates).
• Pull customer lists and purchase data for vendor modeling and suppression.
• Coordinate with vendors to develop files, instructions, keycodes, and summary sheets.
• Audit mailing list selects and vendor data processing; ensure timely IT collaboration.
• Monthly retail customer data capture reporting.
• Support reporting requests by gathering data to create ad hoc or ongoing reports.

Skills

Detail-oriented

Execution-driven

Cross-functional collaboration

Vendor management

Tools

Predict Spring

Shopify

Job description

Description: We are seeking a detail-oriented Sr Marketing Operations Specialist to support promotion execution across Retail and Ecommerce channels, customer data operations, and direct marketing campaigns. This role is responsible for configuring promotional offers, managing customer data processes for catalog marketing, and delivering recurring business reports. Success in this role requires exceptional attention to detail, strong execution skills, the ability to manage multiple priorities, and effective collaboration with cross-functional teams and external vendors.

KEY ROLES & RESPONSIBILITIES

Execution of Promotions (60%)

• Own the end-to-end execution of assigned promotional events, ensuring timely, accurate implementation across Retail and Ecommerce channels
• Interpret requests, instructions and dismissals to set up promotion events in Predict Spring (for Retail), and / or Shopify (for Web)
• Prep and validate pricelists to set up product-level promotions
• Partner with cross-functional teams to test that promotions are working as expected based on requirements and expected consumer behavior
• Monitor promotion in production, and efficiently implement solutions to minimize impact to customers
• Develop and maintain documentation related to promotion execution
• Serve as the subject matter expert on promotion capabilities, partnering with Marketing, Retention, Ecommerce, and Retail teams to recommend the most effective execution approach while ensuring accurate implementation
• Set up production schedule based on marketing targets (e.g., audience, circulation, and in-home dates).
• Pull all relevant customer lists and purchase data and deliver to vendors for modeling and suppression.
• Partner with vendors to develop files, instructions, keycodes, and summary sheets.
• During the mailing process, ensure flawless execution of list selects and vendor data processing through extensive audits.
• Partner with IT and manager to execute in time

Business Reporting & Operational Support (10%)

• Monthly retail customer data capture reporting
• Support reporting requests and business questions by gathering and organizing data to create ad hoc or ongoing reports

EDUCATION & EXPERIENCE:

• 3+ years of experience in marketing operations, ecommerce operations, retail operations, data operations, or related business operations roles
• Experience with POS system or Shopify preferred