Sr Manager Visa Direct Product Solutioning

Visa; Rovell Mobile Home Park (FL); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Visa is seeking a Senior Manager, Visa Direct Solutioning and Client Onboarding to accelerate Visa Direct adoption across LAC by supporting client solution design and onboarding for priority use cases.

You will partner with Specialized Sales, Solutioning, Ecosystem Readiness, Client Services, Product, Technology, Risk, and local market teams to translate opportunities into executable plans and ensure readiness to launch and scale Visa Direct programs.

Qualifications

• 8+ years of relevant work experience with a Bachelor Degree.
• 5+ years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD).

Responsibilities

• Support client onboarding and implementation planning for Visa Direct opportunities across LAC.
• Coordinate cross-functional implementation workstreams with Client Services, Product, Technology, Risk, Legal, Compliance, Finance, and local market teams.
• Establish and maintain an onboarding governance framework, including playbooks, project plans, risk tracking, and launch-readiness checkpoints.
• Serve as a Visa Direct subject matter expert for clients and internal teams, advising on solution options and sequencing.
• Develop regional views of onboarding pipelines and provide concise, executive-ready updates to leadership forums.

Skills

Onboarding planning

Solution design

Cross-functional collaboration

Executive communication

Education

Bachelor degree

Advanced degree (Masters/MBA/JD/MD)

Job description

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

Visa will accept applications for this role until at least 09-24-2026

Job Description

The Senior Manager, Visa Direct Solutioning and Client Onboarding will play a critical role in accelerating Visa Direct adoption across LAC by supporting client solution design and onboarding for priority use cases across card, account, wallet, and B2B Connect endpoints. This role will partner closely with Specialized Sales, Solutioning, Ecosystem Readiness, Client Services, Product, Technology, Risk, and local market teams to translate commercial opportunities into executable implementation plans, ensuring clients are technically, operationally, and commercially ready to launch and scale Visa Direct programs using the Onboarding@Scale target-state methodology.

The scope includes supporting the end-to-end onboarding path from solution validation through production launch, coordinating cross-functional workstreams, identifying technical and operational requirements, managing dependencies and risks, and providing disciplined project governance and executive-ready reporting. The successful candidate will bring strong knowledge of payments processing, Visa Direct capabilities, client implementation practices, solution architecture considerations, and market readiness requirements, combined with executive communication skills, strong attention to detail, intellectual curiosity, and the ability to drive progress in a fast-paced, matrixed environment.

• Support client onboarding and implementation planning for Visa Direct opportunities across LAC, ensuring clear ownership, milestones, dependencies, launch criteria, and path-to-scale plans are defined from solutioning through go-live.
• Partner with Specialized Sales and Solutioning leads to assess client use cases, define the appropriate Visa Direct solution design, validate endpoint readiness, and support opportunities as they move from prospecting to closed-won, implementation, launch, and scale.
• Translate client requirements into actionable technical, operational, and market-readiness workplans, including required product capabilities, processing flows, reporting needs, controls, testing, certification, and production support considerations.
• Coordinate cross-functional implementation workstreams with Client Services, Product, Technology, Risk, Legal, Compliance, Finance, and local market teams to remove blockers and maintain alignment against committed launch timelines.
• Manage end-to-end deployment of key regional enablers, including acquirers, processors, fintechs, merchants, and other ecosystem partners, to strengthen Visa Direct readiness and enable market-level scalability.
• Identify infrastructure, technical development, and operational process gaps required to support Visa Direct use cases in priority markets, and drive resolution plans with accountable stakeholders.
• Establish and maintain a consistent onboarding governance framework, including implementation playbooks, project plans, risk and dependency tracking, status reporting, issue escalation, and launch-readiness checkpoints.
• Establish a consistent project management practice for the end-to-end client onboarding journey and support the roll out of these best practices within local teams.
• Serve as a Visa Direct subject matter expert for clients and internal teams, providing guidance on solution options, implementation sequencing, processing considerations, operational controls, and post-launch support needs.
• Develop regional views of active onboarding pipelines, deployment status, risks, blockers, and decisions required, and provide concise, executive-ready updates to senior management and regional leadership forums.
• Capture feedback from clients, markets, and functional partners to strengthen Visa Direct onboarding practices, improve repeatability, and inform product, process, and enablement enhancements.
• Support internal enablement by contributing to training, implementation guidance, and regional knowledge-sharing that improves stakeholder understanding of Visa Direct capabilities, onboarding requirements, and launch best practices.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications: 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of wo