Sr Manager, Software Engineering

McDonald's Restaurants Limited; Chicago (IL); On-site; USD 167,000 - 209,000; Full time

Benefits offered by this job

Bonus Eligible

Long-Term Incentive

Benefits Eligible

Job summary

McDonald’s is seeking a Senior Engineering Manager to lead the design, development, and operation of scalable .NET microservices for the Commerce Platform. Based in the United States, you will manage multiple teams in a cloud/Kubernetes environment and partner with Product, Architecture, SRE/DevOps, and business stakeholders to deliver high-scale, reliable systems for global ordering, menu, and payments.

You will drive technical strategy, set engineering standards, mentor managers and ICs, own

Qualifications

• Bachelor’s or Master’s degree in Computer Science or related field.
• 10+ years of software engineering experience with 5+ years in engineering leadership.
• Proven expertise in .NET/C#, microservices, and scalable distributed systems.
• Strong knowledge of Kubernetes, cloud platforms, and CI/CD practices.

Responsibilities

• Lead architecture and delivery of .NET-based microservices for a high-volume commerce platform.
• Drive cloud-native best practices including containerization, Kubernetes, API-first design.
• Ensure systems are scalable, observable, secure, and resilient.
• Mentor engineering teams and manage performance, hiring, and succession planning.
• Collaborate with Product and Architecture to align roadmaps and KPIs.

Skills

.NET / C# backend

Microservices

Kubernetes

Cloud platforms (GCP, Azure, or AWS)

RESTful APIs

DevOps / CI/CD

Leadership experience

Production operations

Education

Bachelor’s or Master’s degree in Computer Science or related field

Tools

Docker

Job description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily.We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range ofoutstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily.We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range ofoutstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Department Overview

The Commercial Product & Platform vision develops global technology products and platforms that delight our customers and enable our crews to operate our restaurants reliably and effectively. The Senior Manager, Software Engineering, Commerce Platform, is part of the Customer Technology team and reports to the Director, Software Engineering of the Customer Ordering group.

We are seeking aSenior Engineering Managerto lead the design, development, and operation of scalablecommerce platform servicesbuilt on.NET microservices architecturerunning in aKubernetes-based cloud environment. This role combinestechnical leadership, people management, and delivery ownership, driving high-performing engineering teams to build reliable, high-impact digital commerce capabilities (ordering, menu, payments, customer experience).

You will partner cross-functionally withProduct, Architecture, SRE/DevOps, and Business stakeholdersto deliver resilient, high-scale distributed systems supporting global commerce operations.

Duties

• Lead architecture and delivery of .NET-based microservices supportingahigh-volume commerce platform.
• Drive adoption of cloud-native best practices including containerization, Kubernetes orchestration, API-first design, and event-driven architecture.
• Ensure systems are scalable, resilient, observable, and secure (HA, fault tolerance, circuit breakers, retries, monitoring).
• Partner with architects to define domain boundaries, service contracts, and integration patterns.
• Champion engineering excellence across code quality, design reviews, and performance optimization.
• Lead and develophigh-performing engineering teams(individual contributors and managers).
• Foster a culture ofownership, accountability, continuous learning, and innovation.
• Conduct performance management, career development, hiring, and succession planning.
• Promote strongcross-team collaboration and communication.
• Driveend-to-end deliveryof platform capabilities aligned to business priorities and KPIs.
• Collaborate with Product to defineroadmaps, prioritize backlog, and ensure value delivery.
• Manage dependencies acrossmultiple teams and domainsin a distributed architecture.
• Track and communicate progress, risks, and performance metrics to leadership.

Qualifications

• Bachelor’s or Master’s degree in Computer Science or related field.
• 10+ years of software engineering experience with 5+ years in engineering leadership roles.

Strong expertise in:

• .NET / C# backend development
• Microservices architecture and distributed systems
• Kubernetes and container orchestration
• Proven experience building and operating high-scale, customer-facing platforms (preferably commerce or transactional systems).
• Deep understanding of:
• RESTful APIs, event streaming (Kafka or equivalent)
• Cloud platforms (GCP, Azure, or AWS)
• CI/CD pipelines, DevOps practices, infrastructure as code
• Experience managing multiple teams or large engineering groups.
• Strong experience with production operations, reliability engineering, and incident management.
• Excellent communication and stakeholder management skills.

Preferred

• Experience inglobal commerce platforms(ordering systems, menu/catalog, payments, promotions).
• Familiarity withdomain-driven design (DDD)and event-driven architectures.
• Experience working inmatrixed, cross-functional environments.
• Ability to balance technical depth with strategic thinking
• Data driven decision makingwith focus onKPIs, platform health and continuous improvement.

Compensation

Bonus Eligible: yes

Long - Term Incentive: yes

Benefits Eligible: yes

Salary Range

The expected salary range for this role is$167,366.00 -$209,207.00per year

Additional Information

Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [e-mail]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

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