Director of Revenue Operations

Lucas James Talent Partners; Chicago (IL); Hybrid; USD 180,000 - 260,000; Full time

Job summary

A leading B2B SaaS company is seeking a Director of Revenue Operations in Chicago, IL. This strategic role will bridge financial planning and go-to-market execution, owning forecasting and territory design. The ideal candidate should have over 7 years of experience in Revenue Operations, with strong expertise in Salesforce and financial modeling. This position offers the opportunity to lead critical projects and drive decision-making using data-backed insights in a hybrid work environment.

Qualifications

• 7+ years of experience in Revenue Operations, Sales Operations or FP&A in high-growth B2B SaaS.
• Deep expertise in Salesforce and GTM tech stack.
• Strong financial modeling and forecasting capabilities.

Responsibilities

• Oversee revenue model and territory design.
• Build advanced forecasting models and monitor SaaS economics.
• Lead pipeline reviews and provide actionable insights.
• Build real-time dashboards for pipeline health and activity metrics.
• Drive RevOps tech ecosystem across Salesforce and ERP.
• Provide Board-ready reporting with clear narratives behind performance.

Skills

Revenue Operations expertise

Salesforce architecture

Financial modeling

Advanced Excel/Google Sheets

Presentation skills

Strategic thinking

Operational execution

Education

Bachelor or higher in Finance/Business

Tools

NetSuite

Tableau

Salesforce

Google Sheets

Job description

Location: Chicago, IL (Hybrid – 3 days in office)

About the Company (Confidential)

Our client is a well-established, growth-stage B2B SaaS, Series C, company operating at the intersection of talent acquisition, employer branding, and AI-driven search visibility. With a national customer base that includes high-growth startups and enterprise organizations, the company helps employers shape how they are discovered and evaluated in an increasingly AI-powered hiring landscape. The organization combines the stability of a 15-year track record with the ambition and pace of a startup. They are entering a new phase of AI-enabled innovation and are building the operational foundation to scale efficiently and predictably.

Role Overview

The Director of Revenue Operations will serve as the strategic and operational backbone of the revenue organization. Reporting into Finance, this role bridges financial planning and go-to-market execution. This leader will own forecasting, territory and quota design, compensation modeling, systems strategy, and revenue intelligence. The ideal candidate is both strategic and hands‑on — comfortable presenting to the Board while also diving deep into Salesforce data to diagnose and solve execution gaps. This is a highly visible, high‑impact role responsible for moving the organization from instinct‑driven decision‑making to rigorous, data‑backed predictability.

Key Responsibilities

1. Strategy, Planning & Financial Alignment

• Partner with the CFO to own and refine the revenue model
• Lead territory design, quota setting, and compensation modeling
• Own end‑to‑end commission administration (calculation, validation, payout approval)
• Build advanced forecasting models incorporating pipeline coverage, leading indicators, and slip analysis
• Monitor and optimize SaaS unit economics (CAC, LTV, Net Revenue Retention)
• Prepare executive‑ and Board‑level reporting with clear narrative insights behind performance
• Own and optimize the RevOps technology ecosystem (Salesforce and adjacent tools)
• Drive systems integration between CRM and ERP to ensure accurate revenue reconciliation
• Establish rigorous data governance and hygiene standards
• Identify automation opportunities and implement revenue intelligence tools
• Partner cross‑functionally to scale workflows efficiently

3. Operating Rhythm & Performance Accountability

• Lead weekly pipeline reviews and monthly forecast calls
• Build real‑time dashboards providing visibility into pipeline health, conversion rates, and activity metrics
• Translate performance data into actionable go‑to‑market strategy recommendations
• Establish operational playbooks and decision frameworks
• Hold senior leaders accountable to process standards and compensation strategy

What You Bring

• 7+ years in Revenue Operations, Sales Operations, or FP&A within a high‑growth B2B SaaS

• Deep Salesforce architecture expertise and fluency across the broader GTM tech stack
• Strong financial modeling capabilities (advanced Excel/Google Sheets proficiency)
• Experience building forecasting models and capacity plans
• Ability to operate fluently in both Sales and Finance conversations
• Comfort presenting to executive leadership and Board stakeholders
• A high‑accountability mindset — strategic thinker and operational executor

Tech Environment

• Finance & BI: NetSuite, Tableau, Excel, Google Sheets

Culture & Values

The organization values curiosity, ownership, humility, urgency, and solution‑oriented thinking. They are committed to fostering an inclusive workplace and encourage candidates to apply even if they do not meet every listed qualification.

This is an equal opportunity employer committed to diversity, equity, and inclusion.