Sr. Manager, Revenue Operations

Ladders; United States; Remote; USD 122,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation

Bonus eligibility

Comprehensive medical coverage

Unlimited PTO

Wellness reimbursement

Professional development funds

Job summary

Ladders is seeking a Sr. Manager, Revenue Operations to own the operational infrastructure that supports go-to-market execution, with a primary focus on Salesforce process design, CRM governance, and revenue systems optimization.

You will translate commercial strategy into scalable workflows that improve data quality, territory integrity, and pipeline visibility across the organization, partnering with Sales, Partner, Digital, IT, and data governance teams.

Qualifications

• 8+ years in Sales, Revenue, or GTM Operations.
• 4+ years managing analysts or administrators in Revenue Operations.
• 4+ years of Salesforce experience; SFDC Admin experience preferred.
• Experience with CRM consolidations and CPQ implementations.
• Hands-on knowledge of revenue tools like Gainsight, Gong, and ZoomInfo.
• Strong Excel and Salesforce reporting skills.

Responsibilities

• Translate go-to-market strategy into Salesforce system and process requirements.
• Manage the Salesforce backlog and Revenue Operations roadmap.
• Lead and develop a team of Revenue Operations Analysts and Administrators.
• Collaborate with Sales, Partner, Digital, IT, and data governance teams.
• Document workflows and processes for lead handoff, pipeline creation, and renewals.
• Ensure Salesforce data quality and territory integrity.
• Use insights on rep activities to guide process improvements.

Skills

GTM operations

Sales leadership

Salesforce exp

Data quality focus

Tools

Gainsight

Gong

ZoomInfo

Salesforce

Job description

For our client, we are seeking a Sr. Manager, Revenue Operations to join the team of a leader in the Information Technology space. This role will own the operational infrastructure that supports go-to-market execution, with a primary focus on Salesforce process design, CRM governance, and revenue systems optimization. You will translate commercial strategy into scalable workflows that improve data quality, territory integrity, and pipeline visibility across the organization. The position also partners closely with Sales, Partner, Digital, IT, and data governance teams to streamline renewals, lead handoff, and reporting.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $121,600 – $160,000 annually

Responsibilities

• Translate go-to-market strategy into Salesforce system and process requirements
• Manage the Salesforce request backlog and Revenue Operations roadmap
• Lead and develop a team of Revenue Operations Analysts and Administrators
• Collaborate with Sales, Partner, Digital, IT, and data governance teams
• Document workflows and processes for lead handoff, pipeline creation, and renewals
• Ensure Salesforce data quality and territory integrity
• Use insights on rep activities to guide process improvements

Qualifications

• 8+ years in Sales, Revenue, or GTM Operations
• 4+ years managing analysts or administrators in Revenue Operations
• 4+ years of Salesforce experience; SFDC Admin experience preferred
• Experience with CRM consolidations and CPQ implementations
• Hands-on knowledge of revenue tools like Gainsight, Gong, and ZoomInfo
• Strong Excel and Salesforce reporting skills

Benefits

• Competitive compensation
• Bonus eligibility
• Comprehensive medical coverage
• Unlimited PTO
• Wellness reimbursement
• Professional development funds

Our client is an equal opportunity employer.