Sr Manager - QA Products

Wendy's International; Dublin (OH); On-site; USD 126,000 - 221,000; Full time

Benefits offered by this job

Parental leave

Free EAP sessions

Company 401k match

Job summary

Wendy's is seeking a Senior QA leader to manage development and implementation of QA programs across multiple product categories at the Wendy's Restaurant Support Center in Dublin, OH. You will lead supplier audits, data-driven evaluations, and ensure compliance with food safety and quality standards.

The role requires a minimum of 10 years in food safety, QA or operations, a Bachelor’s in Food Science or related field, and certifications such as PCQI/HACCP.

Qualifications

• Bachelors in Food Science or related field required.
• Knowledge of HACCP, food processing tech, and microbiology.
• Minimum 10 years in food safety, QA or operations.
• Strong interpersonal and communication skills.
• Proficient computer skills and statistical analysis.

Responsibilities

• Develop, implement, and improve QA programs across products and suppliers.
• Oversee supplier audits, product evaluations, testing, and data capture.
• Ensure compliance with Wendy's quality and food safety standards.
• Lead, coach, and oversee QA staff and cross-functional collaboration.

Skills

QA leadership

Audits

Food safety

Regulatory compliance

Data analysis

Communication

Education

Bachelor's Degree in Food Science or related field

Tools

PCQI knowledge

Job description

When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn't like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you're looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you!

Manage and support the development, implementation, and continuous improvement of Wendy's Product QA programs across multiple product categories, including food safety, quality, regulatory compliance, sanitation, production, CSR, and animal welfare.

Manages supplier and product compliance activities, including, but not limited to audits, product evaluations, laboratory testing, data capture, validations, program management, and related oversight tools. Ensures suppliers and products meet Wendy's Brand quality and food safety standards and specifications and is accountable for program results.

Partners with QA Leadership to develop and advance strategic initiatives aligned with company and departmental goals and action plans. Contributes as a member of the QA Team while leading, coaching, managing, and providing oversight for assigned QA staff supporting Wendy's products.

Responsibilities

• Develop, update, and implement programs, procedures, and action plans to monitor and maintain compliance with food safety and quality specifications and Wendy's expectations across multiple products and suppliers. Leverages available data streams to assess, monitor, and communicate supplier and product risks through the department's Risk Assessment Program.
• Oversee the planning and execution of suppliers' facility assessments and audits to support the department's approval program, action plans, and ensure compliance with company standards and specifications for food safety, quality, regulatory compliance, sanitation, production, CSR, and animal welfare. Oversee full commercialization of new and secondary sources and ensures third-party audits and any required follow-up activities are completed according to Wendy's standards and expectations.
• Leads, manages and coaches the development and performance of direct report(s), including IPP/IDP process, ongoing coaching & development, and performance management activities as appropriate.
• Responsible for cross-department and functional communication and support of other Wendy's Functions that include, but are not limited to R&D, QSCC, Operations, Restaurant QA during product development, second sourcing, and food safety, quality and regulatory complaints and issues

Pay Range: $126,000.00 - $221,000.00 Annually

What we expect from you

• Bachelors Degree in Food Science, Meat Science, Microbiology or related field required.
• Knowledge of food science, HACCP, food processing technology, equipment, microbiology.
• Minimum 10 years work experience in food safety, QA or Operations in the food industry.
• Excellent interpersonal and communication skills.
• Strong computer skills and knowledge of statistical analysis - statistical process control.
• Certification in HACCP, Preventive Control Qualified Individual (PCQI) and/ or any GFSI standard
• Work in R&D, food safety, quality and/or regulatory at restaurant level In US or Internationally

Expected Work Location (In Office): It is expected that you will primarily perform work at the Wendy's Restaurant Support Center (RSC) (1 Dave Thomas Blvd, Dublin, OH 43017), or at other location(s) as designated by the Company. You are required to work in the office at least 4 days a week. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Onsite

Wendy's was built on the premise, "Quality is our Recipe," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand.

The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is 20% of annualized base salary, based on actual company and personal performance.

Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, www.wendysbenefits.com.

NOTE: Wendy's benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy's benefits, bonus, and other incentives. Wendy's retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.

Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.