District Manager- (Northwest Chicago)

The Wendy's Company; Chicago (IL); Hybrid; USD 83,000 - 141,000; Full time

Benefits offered by this job

Parental leave

Free EAP sessions

401k match

Job summary

The Wendy’s Company seeks a District Manager to lead daily operations across multiple restaurants, driving sales, profit, customer satisfaction, and human resources objectives while upholding all company guidelines. Responsibilities include food safety culture, staffing and scheduling, cost control, store visits, and development of local store marketing.

Travel ~75% required across the district. Base pay range is $83,000 to $141,000 per year with a target bonus up to $18,000; benefits include

Qualifications

• Bachelor’s Degree required.
• Willingness to travel up to 75%+
• Experience leading multi-unit restaurant operations.

Responsibilities

• Manage daily district operations to achieve sales, profits and customer satisfaction.
• Ensure food safety culture and compliance with policies.
• Staffing, scheduling, and development of restaurant teams.
• Drive growth through marketing programs, digital ordering, and local initiatives.
• Conduct monthly business reviews and control costs.

Skills

Leadership

Operations management

Staffing & scheduling

Budgeting & P&L

Customer focus

Education

Bachelor’s Degree

Job description

What you'll do

When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn’t like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you’re looking for a career where you can be part of the action as we continue to grow our iconic brand – We got you!

Position Overview:

Manages the daily operations of the District to achieve sales, profits, customer satisfaction and human resource management objectives. Ensures objectives are achieved while operating within all Company guidelines and following ethical business practices.

Responsibilities

• Food Safety - Create a food safety culture. Ensures all food safety procedures are executed according to Company policies and health/sanitation regulations; takes corrective actions, as appropriate. Complies with all FSA (Food Safety Audit) program requirements.
• Growth Mindset – Ensures proper staffing and scheduling to grow sales. Drive Digital ordering adoption in every restaurant with consistent execution and employee engagement. Maximizes sales goals versus AOP (Annual Operating Plan) and prior year, including the monitoring/execution of national and local marketing programs. Responsible for the development of local store marketing plans. Manages assigned store requirements for new product roll-outs/procedures.
• Profit - Conduct Business Reviews monthly to improve performance / set goals. Leverage Labor/Food Cost Toolkit to aggressively troubleshoot and improve outlier performance. Leverage a Profit Mindset to control spending in controllable cost accounts versus AOP. Maximizes profit goals versus AOP and prior year, including the ongoing review of assigned store budgets. Monitors food and labor costs and utilizes profit/loss statements to track results and implement corrective action as necessary for enhanced results.
• Fast Food Done Right - Create a culture obsessed with serving high quality food. Plans and conducts effective store visits leveraging the restaurant visit agenda with all levels of store management to ensure the continual improvement of quality on all day parts, including the monitoring of food product quality opportunities from customer surveys.
• Wendy’s Kind of People - Ensures proper staffing levels are achieved. Ensures diversity of management workforce including shift supervisors. Monitors crew and management labor availability and maintains recruiting plans. Develops crew and management staffing plans to maintain management stability. Ensures the execution of quality, timely performance feedback, performance management and performance reviews. Ensures restaurants participate in VOW survey and improvement planning. Ensures plans are being executed to address turnover opportunities. Heightens our recognition culture to enhance value for employees. Ensures the restaurants deliver a great first impression through a strong employment brand with seamless hiring and onboarding. Deepens a sense of pride and belonging through DEI. Maintains high quality training programs to manage training.
• Developing Best GMs - Develops General Managers to maximize their contributions and future promotability within the Brand. Provides proper store management training and development using established systems and practices. Achieves certified training store restaurant goals. Uses General Manager Learning Inventory (GMLI) to enhance AGM, GM selection and development process ensuring a strong bench of talent. Ensures all GMs, AGMs and shift managers have active IDP.
• Compliance – Ensures protection of Wendy’s brand and assets through district compliance with company policies and procedures. Evaluates store performance at specified intervals using company inspection form; coaches and retrains managers as required.
• Great Restaurant Experiences - Disciplined approach to DM pattern of management leveraging MBR, RVA, and WDRV to identify operational opportunities and make continuous improvement. Monitor customer feedback to identify opportunities in key drivers, overall satisfaction, and customer defection. Identify speed of service opportunities and coach the teams to improve.

Education: Bachelor’s Degree

Travel: 75+%

Pay Range: $83,000.00 - $141,000.00 Annually

What we expect from you

Wendy’s was built on the premise, "Quality is our Recipe", which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world’s most thriving and beloved restaurant brand.

The base pay range for this position is $83,000-141,000/year. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate’s job‑related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is up to $18k annually based on actual company and personal performance.

Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website: www.wendysbenefits.com.

Expected Work Location (Field): It is expected that you will primarily perform work at Wendy's Restaurants or other field locations as designated by the Company. When not working at a Wendy's location, you are permitted to work remotely. Changes to work location arrangements are subject to managerial approval and business needs.

NOTE: Wendy’s benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval or an individual award agreement terms. Those documents supersede all other information regarding Wendy’s benefits, bonus, and other incentives. Wendy’s retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.

Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.