District Manager- Chicago, IL

The Wendy's Company; Illinois; Hybrid; USD 83,000 - 141,000; Full time

Benefits offered by this job

Parental leave

Free EAP sessions

401k match

Job summary

The Wendy's Company is seeking a District Manager to lead daily multi-store operations across the region, focusing on sales, profit, and customer satisfaction. You will develop staffing plans, guide store leaders, and ensure compliance with brand standards.

You'll drive growth through staffing, digital ordering adoption, and local marketing while managing budgets and labor costs. Travel up to 75% is required and you’ll mentor General Managers to strengthen bench strength.

Qualifications

• Bachelor's degree is required.
• Travel requirement: 75%+ travel anticipated.
• Experience in district/multi-store management preferred.

Responsibilities

• Oversee daily district operations to hit sales, profit, and customer satisfaction targets.
• Staff, schedule, and develop teams to grow sales and maintain labor balance.
• Drive digital ordering adoption and execute local marketing plans.
• Monitor costs, review budgets, and improve profitability using P&L insights.
• Develop General Managers and succession planning across stores.
• Ensure compliance with company policies and food safety standards.
• Maintain a high-quality customer experience and strong employment brand.

Skills

Food Safety

Staffing & Scheduling

Sales Growth

Digital Ordering

Budget & Cost Control

People Development

Education

Bachelor's Degree

Tools

Labor/Food Cost Toolkit

Job description

What you\u2019ll do

When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn\u2019t like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you\u2019re looking for a career where you can be part of the action as we continue to grow our iconic brand – We got you!

Position Overview:

Manages the daily operations of the District to achieve sales, profits, customer satisfaction and human resource management objectives. Ensures objectives are achieved while operating within all Company guidelines and following ethical business practices.

Responsibilities

• Food Safety - Create a food safety culture. Ensures all food safety procedures are executed according to Company policies and health/sanitation regulations; takes corrective actions, as appropriate. Complies with all FSA (Food Safety Audit) program requirements.
• Growth Mindset – Ensures proper staffing and scheduling to grow sales. Drive Digital ordering adoption in every restaurant with consistent execution and employee engagement. Maximizes sales goals versus AOP (Annual Operating Plan) and prior year, including the monitoring/execution of national and local marketing programs. Responsible for the development of local store marketing plans. Manages assigned store requirements for new product roll-outs/procedures
• Profit - Conduct Business Reviews monthly to improve performance / set goals. Leverage Labor/Food Cost Toolkit to aggressively troubleshoot and improve outlier performance. Leverage a Profit Mindset to control spending in controllable cost accounts versus AOP. Maximizes profit goals versus AOP and prior year, including the ongoing review of assigned store budgets. Monitors food and labor costs and utilizes profit/loss statements to track results and implement corrective action as necessary for enhanced results.
• Fast Food Done Right - Create a CULTURE obsessed with Serving High Quality Food. Plans and conducts effective store visits leveraging the restaurant visit agenda with all levels of store management to ensure the continual improvement of Quality on all day parts, including the monitoring of food product quality opportunities from customer surveys
• Wendy\u2019s Kind of People - Ensures proper staffing levels are achieved. Ensures diversity of management work force including Shift Supervisors. Monitors crew and management labor availability and maintains recruiting plans Develops crew and management staffing plans to maintain management stability. Ensures the execution of quality, timely performance feedback, performance management and performance reviews. Ensures restaurants participate in VOW survey and improvement planning. Ensures plans are being executed to address turnover opportunities. Heighten our recognition culture to enhance Value for employees. Ensure the restaurants deliver a Great 1st Impression through a strong employment brand with seamless hiring and onboarding. Deepen a Sense of Pride and Belonging through DE&I. Maintains high quality Training Restaurant to utilize for manage training.
• Developing Best GMs - Develops General Managers to maximize their contributions and future promotability within the Brand. Provides proper store management training and development using established systems and practices. Achieves certified training store restaurant goals. Use General Manager Learning Inventory (GMLI) to enhance AGM, GM selection and development process ensuring we have a strong bench of talent. Ensure all GMs and AGM’s and Shift Managers have active IDP.
• Compliance – Ensures protection of Wendy\u2019s brand and assets through District compliance with Company policies and procedures. Evaluates store performance at specified intervals using Company inspection form; coaches and retrains managers as required.
• Great Restaurant Experiences - Disciplined approach to DM pattern of management leveraging MBR, RVA, and WDRV to identify operational opportunities and make continuous improvement. Monitor customer feedback to identify opportunities in key drivers, overall satisfaction, and customer defection. Identify speed of service opportunities and coach the teams to improve.

Education: Bachelor's Degree

Travel: 75+%

Pay Range: $83,000.00 - $141,000.00 Annually

What we expect from you

“Wendy\u2019s was built on the premise, \"Quality is our Recipe®,\" which remains the guidepost of the Wendy\u2019s system. Today, Wendy\u2019s and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world\u2019s most thriving and beloved restaurant brand.

The base pay range for this position is $83,000-141,000/year. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate\u2019s job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is up to $18k annually based on actual company and personal performance.

Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, www.wendysbenefits.com.

Expected Work Location (Field): It is expected that you will primarily perform work at Wendy\u2019s Restaurants ortoother field locations as designated by the Company. When not working at a Wendy\u2019s location, you arepermittedto work remotely. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Onsite

NOTE: Wendy\u2019s benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy\u2019s benefits, bonus, and other incentives. Wendy\u2019s retains the right to amend or terminate its plans and its ... in accordance with applicable plans, policies and laws.”

NOTE: Wendy\u2019s benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy\u2019s benefits, bonus, and other incentives. Wendy\u2019s retains the right to amend or terminate its plans and its ... in accordance with applicable plans, policies and laws.”

Wendy\u2019s is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.