Sr. Manager of People Operations

Flourish Health; Kansas; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Home Office Stipend

Medical, Dental, Vision Insurance

Job summary

Flourish Health is seeking a Senior Manager of People Operations to lead a growing HR team and scale our People Ops functions. You will oversee employee relations, benefits, HRIS administration, and leave programs while ensuring compliance across states.

The role emphasizes strategic leadership, policy development, and collaboration with executives to align HR with business goals in a remote work environment. SHRM-SPHR candidates are preferred.

Qualifications

• Bachelor's degree required; SHRM-SCP/SPHR optional preferred.
• 8+ years in People Operations or HR; 3+ years in management.
• Extensive employee relations experience including investigations and disciplinary actions.
• Expert knowledge of FMLA, ADA, and leave management programs.
• Strong multi-state compliance and risk management experience.
• Proven success scaling HR operations in growing organizations.

Responsibilities

• Direct and develop the People Operations team with coaching and performance management.
• Oversee employee relations, benefits, HRIS, and leave administration to ensure compliance.
• Lead multi-state employment law compliance and mitigate risk with policy updates.
• Partner with senior leadership on HR strategy, vendor management, and data integrity.

Skills

Strategic leadership

Employee relations

Compliance knowledge

HR policy development

People management

Education

Bachelor's degree in HR/Business or related field

SHRM-SCP or SPHR certification

Tools

HRIS

ATS

Leave management systems

Job description

About Us

1 in 25 adolescents and young adults will be diagnosed with serious mental illness. The majority of these families struggle to get care. Flourish is here to ensure that everybody gets the same access to great care.

We are seeking a strategic, experienced Senior Manager of People Operations to join our People Operations team. This role is ideal for a seasoned HR leader who thrives in growing organizations, brings deep expertise in multi-state compliance and team management, and can lead the evolution of our People Ops function as we grow from a small to large organization.

No employee request is too small for your attention, but you also bring a wealth of perspective on how we can build better HR team functions in a remote environment. You will oversee core People Ops functions spanning employee relations, benefits and HRIS administration, leave administration and compliance — while managing and developing a team of collaborative HR professionals.

Strategic Leadership & Team Management

• Lead and develop a team of HR professionals, providing coaching, mentorship, and performance management.
• Be consistently hands‑on while strategically delegating and training team members to take ownership of key functions as the team expands.
• Foster a culture of continuous improvement, regularly assessing and optimizing People Ops processes and systems.

HR & Employee Relations

• Manage complex employee relations matters including disciplinary actions, investigations, and terminations.
• Oversee FMLA administration, ADA accommodation requests, and other leave management programs across all organizations.
• Conduct regular audits of HR practices, policies, and employee files to ensure compliance and mitigate risk.

Multi-State Compliance & Risk Management

• Oversee employment law compliance across multiple states, ensuring adherence to federal, state, and local regulations.
• Stay current on evolving employment legislation and proactively implement policy and process changes.
• Partner with Director of People Operations on compliance matters and risk mitigation strategies.

Benefits & HRIS Management

• Manage annual benefits renewal processes, vendor relationships, and employee communications.
• Oversee HRIS and ATS administration, ensuring data integrity and system optimization.

Education & Experience

Bachelor's degree in Human Resources, Business Administration, or related field

• ~8+ years of progressive experience in People Operations or HR, with at least 3 years in a people management role.
• ~ Extensive experience managing complex employee relations matters, including disciplinary actions, investigations, and terminations.
• ~ Expert knowledge of FMLA, ADA, and other leave management programs.
• ~ Deep expertise in multi-state employment law compliance and risk management.
• ~ Demonstrated success scaling HR operations in a growing organization (mid‑size to large company experience preferred).
• ~ Exceptional judgment, discretion, and ability to handle highly sensitive and confidential matters.

HR certification (SHRM‑SCP, SPHR, or equivalent)

Job Type: Full-Time

Work Location: Remote, but attendance and events support is required at 2+ company events per year

Benefits

• Home Office Stipend
• ~ Medical, Dental, and Vision Insurance

Supervisor: This role reports to the Director of People Operations.

Inclusion & Diversity

Cares deeply about improving outcomes and quality of life for individuals with serious mental health conditions and their families. We’re focused on cultivating a community of people who can grow with us, and you might be the person we’re looking for, even if you don’t realize it yet. Notably, we encourage those with lived experience, and members of traditionally underrepresented communities to apply, including people of color, LGBTQ‑identifying people, veterans, and differently abled individuals.

In your application, please feel free to note which pronouns you use (optional). If you need reasonable adjustments at any point in the application or interview process, please let us know.

We are committed to providing a work environment that is free from discrimination and harassment on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected by federal, state, or local laws. We embrace diversity and encourage all qualified candidates to apply, as we believe that our differences make us stronger and more innovative. Our dedication to inclusivity is the foundation of our work culture, where everyone is valued, respected, and has an equal opportunity to thrive.

As an employer, we comply with federal law by verifying the identity and employment eligibility of all individuals hired to work in the United States.