Sr. Manager, Medical Collections (H)

University of Miami; Medley (FL); On-site; USD 95,000 - 150,000; Full time

Job summary

The University of Miami is seeking a Senior Manager of Medical Collections to lead, train, and mentor a team in Miami, FL. The role focuses on optimizing day-to-day operations, staffing, and prioritization to ensure timely, accurate collections.

Candidates should have a bachelor’s degree and at least four years of relevant experience, with strong leadership, financial oversight, and communication skills. The position offers a comprehensive benefits package as part of UHealth.

Qualifications

• Bachelor's degree in a relevant field is required.
• Minimum 4 years of relevant experience in medical collections or related area.
• Strong leadership and team development capabilities.
• Ability to optimize day-to-day operations for efficiency.
• Solid knowledge of financial operations and internal controls.
• Excellent verbal and written communication skills.

Responsibilities

• Trains, oversees, and mentors collection staff and ensures collection activities occur in a timely and accurate manner.
• Collaborates with other managers to improve staffing and work prioritization.
• Prepares statistical reports, procedures, and systems to improve collection functions.
• Audits problem accounts and resolves any issues.
• Meets periodically with department leadership to discuss issues and improvements in regards to billing and collection activities.
• Reviews, processes, and approves billing adjustments, refunds, and transfers.
• Prepares department and individual performance reports.
• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
• Ensures employees are trained on controls within the function and on University policy and procedures.

Skills

Operational Management

Organizational Development

Financial Oversight

Team Leadership

Technical Proficiency

Communication

Education

Bachelor's degree in relevant field

Job description

Senior Manager, Medical Collections – Full Time

The University of Miami/UHealth Central Business Office has an exciting opportunity for a full-time Senior Manager, Medical Collections to work in Miami, FL.

Core Job Functions

• Trains, oversees, and mentors collection staff and ensures collection activities occur in a timely and accurate manner.
• Collaborates with other managers to improve staffing and work prioritization.
• Prepares statistical reports, procedures, and systems to improve collection functions.
• Audits problem accounts and resolves any issues.
• Meets periodically with department leadership to discuss issues and improvements in regards to billing and collection activities.
• Reviews, processes, and approves billing adjustments, refunds, and transfers.
• Prepares department and individual performance reports.
• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
• Ensures employees are trained on controls within the function and on University policy and procedures.
• This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications

• Bachelor's degree in relevant field required
• Refer to department description for applicable certification requirements
• Minimum 4 years of relevant experience required
• Operational Management: Optimizes day-to-day operations and processes for efficiency and effectiveness.
• Organizational Development: Ability to implement strategies to improve organizational effectiveness, engagement, and manage change.
• Financial Oversight: Knowledge of financial operations and management.
• Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others.
• Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
• Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively.
• Any appropriate combination of relevant education, experience and/or certifications may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:Full timeEmployee Type:Staff