Senior Manager, Medical Collections & Operations

University of Miami; Medley (FL); On-site; USD 95,000 - 150,000; Full time

Job summary

The University of Miami is seeking a Senior Manager of Medical Collections to lead, train, and mentor a team in Miami, FL. The role focuses on optimizing day-to-day operations, staffing, and prioritization to ensure timely, accurate collections.

Candidates should have a bachelor’s degree and at least four years of relevant experience, with strong leadership, financial oversight, and communication skills. The position offers a comprehensive benefits package as part of UHealth.

Qualifications

• Bachelor's degree in a relevant field is required.
• Minimum 4 years of relevant experience in medical collections or related area.
• Strong leadership and team development capabilities.
• Ability to optimize day-to-day operations for efficiency.
• Solid knowledge of financial operations and internal controls.
• Excellent verbal and written communication skills.

Responsibilities

• Trains, oversees, and mentors collection staff and ensures collection activities occur in a timely and accurate manner.
• Collaborates with other managers to improve staffing and work prioritization.
• Prepares statistical reports, procedures, and systems to improve collection functions.
• Audits problem accounts and resolves any issues.
• Meets periodically with department leadership to discuss issues and improvements in regards to billing and collection activities.
• Reviews, processes, and approves billing adjustments, refunds, and transfers.
• Prepares department and individual performance reports.
• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
• Ensures employees are trained on controls within the function and on University policy and procedures.

Skills

Operational Management

Organizational Development

Financial Oversight

Team Leadership

Technical Proficiency

Communication

Education

Bachelor's degree in relevant field

Job description

The University of Miami is seeking a Senior Manager of Medical Collections to lead, train, and mentor a team in Miami, FL. The role focuses on optimizing day-to-day operations, staffing, and prioritization to ensure timely, accurate collections.

Candidates should have a bachelor’s degree and at least four years of relevant experience, with strong leadership, financial oversight, and communication skills. The position offers a comprehensive benefits package as part of UHealth.