Sr. Manager, Medical Collections (H)

University of Miami; Medley (FL); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Tuition remission

Job summary

The University of Miami UHealth Central Business Office seeks a Senior Manager, Medical Collections to lead and mentor the collections team in Miami, FL. This role interfaces with department leaders, faculty physicians, and chairs to optimize revenue, reduce claim delays, and minimize denials.

Responsibilities include managing day-to-day operations, auditing accounts, preparing performance reports, and ensuring internal controls align with university policies.

Qualifications

• Bachelor’s degree in relevant field.
• Minimum 4 years of relevant experience.
• Strong verbal and written communication skills.
• Ability to implement strategies to improve organizational effectiveness and manage change.

Responsibilities

• Trains, oversees, and mentors collection staff and ensures collection activities occur in a timely and accurate manner.
• Collaborates with other managers to improve staffing and work prioritization.
• Prepares statistical reports, procedures, and systems to improve collection functions.
• Audits problem accounts and resolves any issues.
• Meets periodically with department leadership to discuss issues and improvements in regards to billing and collection activities.
• Reviews, processes, and approves billing adjustments, refunds, and transfers.
• Prepares department and individual performance reports.
• Establishes and continuously assesses the effectiveness of internal controls within the unit and compliance with University policies and procedures.

Skills

Staff leadership

Operational management

Financial oversight

Communication

Team collaboration

Office software proficiency

Education

Bachelor’s degree

Job description

The University of Miami/UHealth Central Business Office has an exciting opportunity for a full-time Senior Manager, Medical Collections to work in Miami, FL. The Senior Manager, Medical Collections serves as liaison between the clinical departments assigned and department leaders, faculty physicians, and department chairs. The Senior Manager, Medical Collections utilizes information contained within billing operations to identify opportunities and articulates action plans for clinic department leaders with the goal of optimizing revenue and minimizing medical claim delays and denials.

Core Job Functions

• Trains, oversees, and mentors collection staff and ensures collection activities occur in a timely and accurate manner.
• Collaborates with other managers to improve staffing and work prioritization.
• Prepares statistical reports, procedures, and systems to improve collection functions.
• Audits problem accounts and resolves any issues.
• Meets periodically with department leadership to discuss issues and improvements in regards to billing and collection activities.
• Reviews, processes, and approves billing adjustments, refunds, and transfers.
• Prepares department and individual performance reports.
• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications

• Bachelor’s degree in relevant field required
• Refer to department description for applicable certification requirements
• Minimum 4 years of relevant experience required
• Operational Management: Optimizes day-to-day operations and processes for efficiency and effectiveness. - Organizational Development: Ability to implement strategies to improve organizational effectiveness, engagement, and manage change.
• Financial Oversight: Knowledge of financial operations and management.
• Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others.
• Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
• Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively.

Any appropriate combination of relevant education, experience and/or certifications may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status: Full time

Employee Type: Staff