Sr. Manager IT Marketing Technology

Insight Global; Dublin (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Insight Global is seeking a senior leader to manage the Marketing IT delivery team, including PMs, tech leads, and business analysts. You will partner with business users to finalize requirements and steer programs from initiation through delivery.

The role emphasizes budget oversight, governance, vendor management, and ensuring security and privacy compliance across the SDLC. Retail experience and a track record delivering large cross-functional MarTech programs are highly valued.

Qualifications

• 10+ years of progressive IT leadership experience, including Marketing Tech.
• Proven track record of cross-functional MarTech implementations.
• Knowledge of data privacy, security, and compliance practices.
• Strong people leadership and mentoring experience.
• Experience managing teams with up to 5 direct reports.
• Experience in Retail is preferred.
• Strong vendor/SI management and large-scale program delivery.
• Ability to build cross-functional partnerships and communicate complex tech simply.
• Ability to manage multiple priorities under pressure and adapt quickly.
• Experience leading geographically distributed teams.

Responsibilities

• Lead Marketing IT delivery team (PM, Technical Lead, Business Analyst, and supporting resources).
• Engage with business users to identify and finalize functional and non-functional requirements.
• Manage program budgets, forecasts, and reporting.
• Deliver Marketing projects on time, with high quality and within budget.
• Drive governance meetings with metrics and reporting for program execution.
• Manage vendor relationships and performance reviews.
• Support RFPs, contract negotiations, and ongoing vendor performance reviews.
• Lead delivery of solution design with focus on quality, compliance, and customer privacy.
• Manage projects throughout the SDLC ensuring requirements are met and teams deliver efficiently.
• Ensure compliance with security, privacy, and regulatory requirements.
• Support evaluation of emerging technologies such as AI/GenAI for marketing and pilot adoption.
• Supervise and mentor direct reports and administer goals and reviews.

Skills

IT leadership

Marketing technology

Vendor/SI management

Cross-functional collaboration

Data privacy and security

People leadership

Distributed teams

Job description

Job Description

• Manage the Marketing IT delivery team (ex – Project Manager, Technical Lead, Business Analyst, and additional supporting resources).
• Engage with business users and help identify and finalize functional and non-functional requirements.
• Manage program budgets, forecasts, and reporting.
• Deliver Marketing focused projects on time, with high quality and within budget.
• Drive governance meetings to provide appropriate metrics, and reporting for program execution.
• Manage vendor relationships.
• Support RFPs, contract negotiations, and ongoing vendor performance reviews.
• Lead delivery of solution design and maintain a focus on quality, compliance, and customer privacy.
• Manage projects throughout the entire systems development lifecycle ensuring that requirements are accurately defined; systems are designed, coded and tested that meet the defined requirements; and that teams execute efficiently
• Ensure compliance with security, privacy, and regulatory requirements.
• Support evaluation of emerging technologies such as AI/GenAI for marketing and drive pilots and adoption.
• Supervise and mentor direct reports and administer goals and reviews.

Skills and Requirements

• 10+ years of progressive IT leadership experience, with at least 5+ years in Marketing Technology and Retail IT.
• Proven track record of implementing complex, cross-functional MarTech implementations
• Knowledge of data privacy, security, and compliance practices.
• Demonstrated people leadership skills and experience.
• Experience of managing a team with up to 5 direct reports.
• Experience working in Retail is preferred.
• Demonstrated success in vendor/SI management and large-scale program delivery.
• Ability to build and maintain strong cross-functional partnerships at all levels of the organization.
• Demonstrated ability to communicate technical information in a condensed manner to various stakeholders verbally and in writing.
• Ability to perform under pressure and manage multiple priorities with competing demands for resources.
• Adaptability and agility to manage rapid change in business needs, processes, or technologies.
• People management skills including talent development, coaching, mentoring, and team motivation.
• Experience leading geographically distributed teams.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].