Sr. Manager, Human Resources

Comcast (CC) of Willow Grove; Philadelphia (Philadelphia County); On-site; USD 90,000 - 140,000; Full time

Job summary

Comcast is seeking an HR role focused on policy implementation and employee relations. The position involves guiding managers on HR policies, ensuring organization-wide policy relevance, and resolving workplace relations issues.

You will support counselling, disciplinary procedures, and grievance management while proposing HR innovations to improve efficiency. The role requires strong leadership, adherence to employment laws, and collaboration with executives to align HR initiatives with

Qualifications

• Bachelor's degree required; 7–10 years of relevant experience preferred.
• Strong business acumen and ability to translate policy into practice.
• Experience leading employee relations and policy development initiatives.

Responsibilities

• Guide managers and supervisors in understanding HR policies for uniform administration.
• Implement HR policies and procedures organization-wide, ensuring relevance to all employee groups.
• Lead the resolution of Employee Relations issues and counsel staff in disciplinary procedures and grievance management.
• Propose innovative HR solutions to streamline services and improve organizational efficiency.
• Oversee a team of direct reports, monitor performance, and drive professional growth.
• Ensure adherence to employment laws to safeguard the organization and workforce.
• Collaborate with leadership to align HR strategies with business goals and operations.
• Manage compensation structures and conduct job evaluations to align with performance standards.

Skills

Business Acumen

Coaching

Data‑Driven Decision Making

Employee Relations

Organisational Development

Policy Compliance

Project Management

Education

Bachelor's Degree

Job description

Job Summary

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the frontier of change and move at an amazing pace, thanks to our remarkable people, who bring cutting‑edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast‑forward your career at Comcast.

Job Description

Responsibilities

• Guiding managers and supervisors in understanding and applying HR policies for uniform administration
• Implementing HR policies and procedures organization‑wide, ensuring relevance to all employee groups
• Leading the resolution of Employee Relations issues, fostering a harmonious workplace environment
• Providing support in employee counselling, disciplinary procedures, and grievance management for equitable resolution
• Proposing innovative HR solutions to streamline services and improve organisational efficiency
• Overseeing a team of direct reports, monitoring their performance, and facilitating their professional growth
• Ensuring adherence to all applicable employment laws to safeguard the organisation and its workforce
• Collaborating with leadership to synchronise HR strategies with business goals and operational needs
• Managing compensation structures and conducting job evaluations to align with performance‑management standards.
• Consistent exercise of independent judgement and discretion in matters of significance.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff be enthusiastic learners, users and advocates of our game‑changing technology, products and services, especially our digital tools and experiences. Win as a team make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities.

Disclaimer

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Business Acumen, Coaching, Data‑Driven Decision Making, Employee Relations, Organisational Development (OD), Policy Compliance, Project Management

Benefits

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always‑on tools that are personalised to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details.

Education, Certifications, and Experience

Education Bachelor's Degree Certifications (if applicable) Relevant Work Experience 7-10 Years

Equal Opportunity Statement

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

About Comcast

At Comcast , you have the power to connect the world. Your career options are endless as you grow in your career. Explore your future with access to a variety of teams, locations, and resources in an expanding network. You can also explore additional opportunities at our company, NBCUniversal.