Manager, HRSD Tech

Comcast (CC) of Willow Grove; Pennsylvania; Hybrid; USD 120,000 - 150,000; Full time

Job summary

Comcast (CC) of Willow Grove seeks a senior program manager to guide strategic direction and oversee the build and deployment of functional systems and technology initiatives. You will partner with Centers of Excellence, lead requirement analysis, and ensure project success aligning platforms with business goals.

You will mentor teams, review designs with stakeholders, manage deployments, and communicate progress while balancing nights/weekends as needed in a fast-paced environment.

Qualifications

• Bachelor's degree required.
• 5-7 years of relevant work experience.
• Experience leading requirements analysis and stakeholder management.

Responsibilities

• Manage relationships with business stakeholders to define product and technical requirements for system initiatives.
• Lead analysis efforts to determine comprehensive business requirements.
• Develop team members through strategic plans, recommended learning paths, and mentorship.
• Oversee the provision and review of business requirements and designs for system implementations.
• Orchestrate build, test, and deployment activities for functional platforms.
• Collaborate with key stakeholders to ensure a shared understanding and agreement on project deliverables.
• Monitor and communicate changes to agreed deliverables, escalating as necessary.
• Recommend and execute functional platform enhancements in conjunction with stakeholders.
• Exercise independent judgment and discretion in matters of significance.
• Maintain regular, punctual attendance; may require nights and weekends as needed.

Skills

Automation

Data Integrity

PM / Performance Management

Process Improvements

Requirements Analysis

Risk Management

Stakeholder Management

Education

Bachelor's Degree

Job description

Job Summary

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Description

This job is responsible for managing strategic direction and overseeing the build and deployment of functional systems and technology initiatives. It involves partnering with Centers of Excellence, leading requirement analysis, and ensuring the successful execution of projects. The role is crucial for enhancing employee experiences and aligning platform development with organizational strategies.

Responsibilities

• Managing relationships with business stakeholders to define product and technical requirements for system initiatives
• Leading analysis efforts to determine comprehensive business requirements
• Developing team members through strategic plans, recommended learning paths, and mentorship
• Overseeing the provision and review of business requirements and designs for system implementations
• Orchestrating build, test, and deployment activities for functional platforms
• Collaborating with key stakeholders to ensure a shared understanding and agreement on project deliverables
• Monitoring and communicating changes to agreed deliverables, escalating as necessary
• Recommending and executing functional platform enhancements in conjunction with stakeholders
• Consistent exercise of independent judgment and discretion in matters of significance
• Regular, consistent and punctual attendance
• Must be able to work nights and weekends, variable schedule(s) as necessary
• Other duties and responsibilities as assigned

Employee Expectations

• Understand our Operating Principles; make them the guidelines for how you do your job
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
• Win as a team make big things happen by working together and being open to new ideas
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers
• Drive results and growth
• Support a culture of inclusion in how you work and lead
• Do what's right for each other, our customers, investors and our communities

Skills

• Automation
• Data Integrity
• Performance Management (PM)
• Process Improvements
• Requirements Analysis
• Risk Management
• Stakeholder Management

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

Certifications

(if applicable)

Relevant Work Experience

5-7 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

At Comcast , you have the power to connect the world. Your career options are endless as you grow in your career. Explore your future with access to a variety of teams, locations, and resources in an expanding network. You can also explore additional opportunities at our company, NBCUniversal.