Sr. Manager, HR Technology & Analytics

DispatchHealth; United States; Remote; USD 110,000 - 130,000; Full time

Job summary

DispatchHealth is seeking a Senior Manager for HR Technology & Analytics, responsible for transforming human capital data into actionable insights. The role involves managing technology systems, driving continuous improvement, and ensuring compliance, requiring deep experience in analytics and HR data systems. The ideal candidate will excel in a dynamic environment, leading high-performing teams and enhancing operational effectiveness.

Benefits

Comprehensive benefit package

Medical, dental, and vision insurance

401k

Paid time off

Short-term disability leave

Qualifications

• 7+ years of experience in human resources analytics, HRIS, workforce planning, or related field.
• 2+ years in a HR leadership role.
• Deep expertise in People Services or Human Capital technology.

Responsibilities

• Manage and enhance HR technology systems to support business needs.
• Leverage data analytics for decision-making and measuring department effectiveness.
• Ensure compliance with data privacy regulations and delivery of HR services.

Skills

Analytical thinking

Problem-solving

Decision-making

Communication

Interpersonal skills

Education

Bachelor’s degree in Human Resources, Business Administration, or a related field

Tools

HRIS

Data analytics tools

Power BI

Tableau

Job description

How You'll Make an Impact

The Senior Manager, HR Technology & Analytics, is a data-driven strategic thinker. This position is critical in transforming human capital data into actionable insights that drive workforce decisions and strategies. It encompasses operational aspects of People Services (HR), systems, vendors, programs, and automation. This role works closely with People Services leadership, business leaders, and external partners to drive continuous improvement, operational excellence, and outstanding team member experiences. The ideal candidate brings deep experience in analytics, business intelligence, and HR data systems, along with a strong ability to communicate with both technical and non-technical stakeholders.

Pay Range: $110,000 - $130,000 Annual Salary plus benefits

What You'll Do

ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned)

People Services (HR) Technology & Analytics:

• Manage and enhance technology systems, including HRIS, applicant tracking systems, and performance management tools, ensuring they support business needs.
• Leverage data and analytics to uncover insights on employee trends, drive decision-making, measure department effectiveness, and provide strategic insights regarding retention risk and performance to leadership.
• Enhance and maintain dashboards and reports that track key team members overall and specific metrics (e.g., headcount, turnover, engagement, compensation, performance).
• Ensure compliance with data privacy regulations and company policies related to employee information.
• Ensure accuracy, consistency, and integrity of People Services data across systems; champion data stewardship within the People Services function.
• Evaluate and implement analytics tools and platforms that support scalable, real-time workforce analytics.

People Services (HR) Operations & Service Delivery:

• Optimize operations, ensuring seamless service delivery in areas such as HRIS (Paylocity), benefits, and employee lifecycle processes.
• Implement operational strategies that align with company goals and drive efficiency and effectiveness.
• Assist with M&A activities including data analytics, integration execution, stakeholder communications, documentation and reporting.

Compliance & Risk Management:

• Ensure operations comply with federal, state, and local employment laws and regulations.
• Partner with legal and compliance teams to mitigate risks related to employment practices, policies, and data management.
• Lead audits, reporting, and compliance-related initiatives to maintain integrity and accountability.

Compensation & Benefits Reporting:

• Collaborate with Total Rewards leadership to optimize compensation, benefits, and payroll processes.
• Ensure the accuracy and timeliness of data for payroll processing and benefits administration.
• Drive continuous improvement in benefits and payroll operations, ensuring compliance and market competitiveness.

Vendor, Program and Process Improvement & Transformation:

• Manage vendors and facilitate contract processes and evaluation.
• Lead initiatives to enhance operational efficiency, employee experience, and automation of processes.
• Identify and implement best practices and innovative solutions to improve service delivery.
• Foster a culture of continuous improvement and operational excellence within the team.

Leadership & Team Development:

• Lead, mentor, and develop a high-performing team, fostering a culture of collaboration and excellence.
• Build strong relationships with People Services business partners and other stakeholders to drive alignment and effectiveness.
• Offer guidance to senior leadership on operational matters.

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES

• Additional duties as assigned

What You Need

Education and Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred
• 7+ years of experience in human resources analytics, HRIS, workforce planning, or related field.
• 2+ years in a HR leadership role
• Deep expertise in People Services or Human Capital technology, shared services, data analytics, reporting and technology

Preferred Qualifications:

• Experience with multiple HRIS and ATS systems and other HR systems (design, configuration and enhancements)
• Experience in a high-growth, fast-paced healthcare start-up company
• Experience leading large-scale (HR) process improvements and digital transformations
• Experience in developing and operationalizing scalable sustainable company-wide processes and operations

Skills/Abilities:

• Strong analytical, problem-solving, and decision-making skills.
• Expert level experience in Excel, Reporting (such as Power BI, Tableau), Dashboards and other data warehouse technology.
• Proven ability to manage and develop high-performing teams.
• Ability to lead change, coach guide and counsel leaders through change management initiatives.
• Excellent communication, interpersonal, and stakeholder management skills
• Work in a corporate setting with close collaboration with executives and senior management
• Ability to drive change initiatives while balancing business needs and leader engagement

Key Competencies

• Leadership: Proven ability to inspire, motivate, coach, develop and lead teams
• Analytical Thinking: Strong capability to analyze data and translate insights into actionable strategies
• Adaptability: Thrives in a fast-paced, evolving environment
• Collaboration: Builds strong relationships with stakeholders at all levels

PHYSICAL DEMANDS

While performing the duties of this job, team members are regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Team members may be occasionally required to climb or balance, stoop, kneel, or crouch. Team members must occasionally lift, push, and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

This position is considered remote with possible travel to practice locations in other states. The noise level in the work environment is typical of an office setting.

The above describes the general content and requirements for the performance of this position. It is not intended to be an all-inclusive statement of the duties, responsibilities, and requirements of the position.

Who We Are

DispatchHealth is redefining healthcare delivery through mobile and virtual healthcare. A rapidly scaling Denver, Colo., startup, we provide right-sized healthcare through the power of technology, convenience, and service. DispatchHealth is creating an integrated, convenient, high-touch care-delivery solution that extends the capabilities of the patient's care team and ensures that we provide personalized, quality care in the home or at the patient’s location of need. Our skilled, certified providers arrive onsite with the expertise and tools necessary to administer advanced medical care, supported by our technological infrastructure to ensure quality and to improve outcomes. DispatchHealth brings together experienced professionals with proven success in medicine, engineering and operations and a passion for transforming the healthcare landscape.

DispatchHealth is committed to creating and supporting a diverse and inclusive team and serving all communities. All qualified applicants will be considered for employment regardless of race, gender, gender identity or expression, sexual orientation, religion, national origin, disability, age, or veteran status. DispatchHealth offers a comprehensive benefit package, including medical, dental and vision insurance, 401k, paid time off, family, and short-term disability leave.

Our Mission

We deliver trusted, compassionate care to all in the comfort of home.

Our Vision

Building the world's largest in-home care system.

Our Values are embodied in The DispatchWay

• Courage to advocate for our patients and each other
• Innovation to trailblaze a new path for healthcare
• Integrity to create a respectful and inclusive environment
• Compassion to provide quality, safe and excellent care

Connect With Us

Get to know us! Watch the video to hear from healthcare professionals on what it's like to work with DispatchHealth. Follow us on Facebook, X, and YouTube to learn more.

Job Post Information* : Posted Date

6/6/2025