Sr Manager HR Operations

PSEG Long Island LLC; Melville (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

PSEG Long Island LLC in Melville, NY seeks an experienced Head of HR Operations to lead and optimize end-to-end HR services, payroll, benefits and HRIS initiatives. You will partner with HR leadership, finance and IT to align operational infrastructure with enterprise strategy and regulatory requirements.

The role emphasizes process improvement, workforce data governance and delivering employee-centered services across the organization.

Qualifications

• Bachelor's degree in HR, business administration or related field.
• 8+ years HR experience including operations or shared services.
• 3–5 years of people leadership in payroll/HR operations.
• Experience with HRIS, HR processes and system integrations.
• Familiarity with ADP, SuccessFactors and SAP.

Responsibilities

• Lead and optimize end-to-end HR operational functions, ensuring compliant and efficient service delivery.
• Oversee payroll processing for union and nonunion employees, audits and year-end reporting.
• Manage employee services, benefits, leave administration and data lifecycle events.
• Partner with IT and finance to align HR systems and digital transformation initiatives.
• Lead HR operations, payroll, benefits and HRIS teams; drive process improvements.
• Ensure audit readiness, internal controls and regulatory compliance.

Education

Bachelor's degree in Human Resources or related field

Tools

ADP

SuccessFactors

SAP

Job description

This position is responsible for leading and optimizing end-to-end HR operational functions. The role oversees HR service delivery, HR systems, payroll operations, employee services, benefits and leave administration, and process optimization to ensure compliant, efficient and employee-centered operations. The position partners with HR leadership, finance, IT and business stakeholders to align HR operational infrastructure with organizational strategy and enterprise initiatives.

Job Responsibilities

Payroll Oversight:

• Oversee union and nonunion payroll processing ensuring accuracy, compliance and timely processing.
• Manage payroll audits, reconciliations, year-end reporting and vendor relationships.
• Implement payroll process improvements and maintain internal controls.

Employee Services:

• Strategic lead for HR support function handing payroll, master data and employee travel and expense, as well as HR function handling employee inquiries, transactions, and lifecycle events. Develop Knowledge Management resources and partner with HRIS and stakeholders on self-service tools.
• Track service performance and employee satisfaction metrics.
• Benefits Administration
• Partner with Center of Excellence on benefits strategy execution and administration (medical, dental, vision, retirement, wellness and leave programs).

HRIS:

• Partner with Center of Excellence on benefits strategy execution and administration (medical, dental, vision, retirement, wellness and leave programs).
• Partner with IT on system upgrades, implementations and digital transformation initiatives
• People leadership
• Lead and develop high-performing HR operations, payroll, benefits and HRIS teams.
• Build a culture of accountability, collaboration and continuous learning. Manage departmental budget and resource planning.
• Contribute to overall HR strategy and growth initiatives.
• Process Improvement and Operational Excellence
• Identify opportunities to streamline HR processes through automation, standardization and technology. Lead continuous improvement initiatives to enhance efficiency and employee experience.
• Provide operational insights and metrics to leadership. Management internal and external audits.
• Compliance and Risk Management
• Serve as lead for Audit readiness and response.
• Ensure compliance with federal, state and local employment regulations. Maintain internal controls, documentation, records retention and audit readiness. Monitor evolving regulatory requirements and adjust processes accordingly.

Job Specific Qualifications

• Bachelor's degree in Human Resources, Business Administration, Organizational Leadership or related field.
• A minimum of 8 years of HR experience, including HR operations or shared services leadership.
• 3 to 5 years of experience leading and managing teams, with demonstrated expertise in payroll, HR operations, and HR systems.
• Experience with HR enterprise platforms and technology, HR process improvement and service automation, system integrations.
• Experience with ADP, SuccessFactors, SAP
• Experience with union and non-union workforce

Some positions at PSEG require access to information covered by the Department of Energy’s regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a “Generally Authorized” destination on the attached list and not also a citizen, national, permanent resident of any country not listed; OR (4) a “Protected Individual” under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).

As an employee of PSEG Long Island, you should be aware that during storm/outage restoration efforts, you may be required to perform functions different from normal operations and work extended hours beyond your regular work schedule. You may also be required to work on premise or in an alternate location as directed by the company.

For all roles, PSEGLI’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing.

Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.

If you are a current PSEG employee and offered an opportunity with PSEG Long Island, you will be treated as a new hire. Please note that as a new hire to the Long Island subsidiary, your benefits will change and generally will be consistent with other similarly situated PSEG Long Island new hires. Similarly, for PSEG Long Island employees who accept job opportunities with PSEG or any of its subsidiaries (other than PSEG Long Island), their benefits will change and generally be consistent with other similarly situated new hires of that company.

PSEGLI is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

PSEGLI is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email [e-mail].

If you need to request a reasonable accommodation to perform the essential functions of the job, email [e-mail]. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.