9504 Sr IT Mgr

PSEG.com; The Ironbound (NJ); Hybrid; USD 137,000 - 224,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Parental Leave

Life Insurance

401(k) Match

Tuition Reimbursement

Paid Time Off

Job summary

PSEG Services Corp. is seeking a Senior Manager – Enterprise & Service Applications to lead delivery, modernization, and performance of enterprise application platforms. You will shape technology roadmaps, manage budgets, and partner with governance, security, and vendor teams to maximize business value and compliance.

The role reports to the Director, Enterprise Applications Products & Services, and requires strong leadership and strategic vision in a hybrid work environment.

Qualifications

• Bachelor’s degree in IT/CS/Engineering or related field; Master’s preferred.
• 10+ years IT experience, including 5+ years leading enterprise portfolios.
• Experience leading large-scale app implementations, modernization, and transformation.
• Strong IT governance, PMO, cybersecurity, and regulatory compliance.
• Proven financial, vendor, and stakeholder management.
• Experience applying AI and automation to improve business processes.
• Strong communication, executive presence and leadership.
• Compliance with 10 CFR 810 required.

Responsibilities

• Define and execute multi-year product and technology roadmaps aligned with business strategy and enterprise architecture.
• Prioritize initiatives with measurable outcomes (productivity, ROI, risk).
• Establish product governance, lifecycle management, and performance metrics.
• Evaluate emerging technologies, including AI, to improve efficiency, decision-making, and user experience.
• Lead enterprise delivery and operations ensuring on-time, on-budget delivery and quality.
• Oversee implementations, upgrades, integrations, and production support.
• Drive incident, problem, and vulnerability resolution with root-cause analysis.
• Manage budgets, forecasting, variance analysis, and vendor relationships.

Skills

Strategic Leadership

Product Management

Application Delivery

Team Leadership

Vendor Management

Budget Management

Executive Communication

PMO methodologies

Cybersecurity

Regulatory Compliance

AI and Automation

Education

Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field

Master’s degree preferred

Job description

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Requisition: 84036
PSEG Company: PSEG Services Corp.
Salary Range: $ 137,000 - $ 224,400
Work Location Category: Hybrid
We’re one of the country’s largest energy companies, with a vision of powering a future where people use energy more efficiently and it’s safer and delivered more reliably than ever. We’re also deeply connected to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day.
Here, you’ll have the stability and exciting opportunities that come with being a Fortune 500 company — along with a supportive, friendly work environment where your contributions are valued.

We offer a flexible work environment designed to balance employee needs with collaboration and operational excellence. Roles fall into two categories:

• Onsite: Employees work onsite daily.
• Hybrid: A blend of remote and onsite work, with at least three onsite days per week required.

As an employee, if you are regularly scheduled to work 20 or more hours per week, you will have access to a wide range of comprehensive benefits from day one, designed to support your total well-being: medical, dental, vision, parental leave and family leave programs, behavioral health programs, 401(k) with company match, life insurance, tuition reimbursement, and generous paid time off.

More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you’re looking for a place where you can build a meaningful career and help power and support our communities, we’d love to welcome you to the team.

PSEG is not offering visa sponsorship for this position.

Job Summary

The Senior Manager – Enterprise & Service Applications provides strategic leadership for the delivery, modernization, and operational performance of enterprise and service application platforms supporting critical business capabilities. This role leads technology strategy, product lifecycle management, application delivery, and operational excellence to maximize business value, maintain regulatory compliance, and support enterprise growth.
The Senior Manager partners with business leaders, architecture, infrastructure, cybersecurity, IT delivery teams, and vendors to deliver secure, scalable, cost-effective solutions aligned with enterprise strategy. This role also leads multi-year technology roadmaps, financial planning, vendor management, and cross-functional initiatives while ensuring application reliability and service performance.
This position reports to the Director, Enterprise Applications Products & Services.

Job Responsibilities

• Strategic Leadership & Product Management
  • Define and execute multi-year product and technology roadmaps aligned with business strategy and enterprise architecture.
  • Partner with stakeholders to prioritize initiatives and deliver measurable outcomes, including productivity, compliance, risk reduction, and ROI.
  • Establish product governance, lifecycle management, and performance metrics.
  • Evaluate emerging technologies, including AI and automation, to improve efficiency, decision-making, and user experience.
• Application Delivery & Operations
  • Lead enterprise initiatives in accordance with IT PMO governance, ensuring delivery on time, within budget, and to quality standards.
  • Oversee implementations, upgrades, integrations, enhancements, and production support.
  • Ensure applications meet SLAs, availability, performance, cybersecurity, and compliance requirements.
  • Drive incident, problem, and vulnerability resolution, including root cause analysis and preventive actions.
• Financial & Vendor Management
  • Manage operating and capital budgets, forecasting, variance analysis, and cost optimization.
  • Identify opportunities to improve efficiency while maintaining service quality.
  • Manage vendor relationships, contracts, performance, and value realization.
• Team Leadership
  • Lead and develop IT professionals and vendor resources, fostering accountability, collaboration, and technical excellence.
  • Establish performance objectives and promote continuous improvement and innovation.
  • Develop succession plans and strengthen technical and leadership capabilities.
• Stakeholder Communication & Governance
  • Provide senior leadership with clear reporting on portfolio health, projects, risks, operational metrics, and financial performance.
  • Maintain transparency of key risks, dependencies, and mitigation plans.
  • Support executive-level presentations and decision-making.

Job Specific Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field; Master’s preferred.
• 10+ years of progressive IT experience, including 5+ years leading enterprise application portfolios.
• Experience leading large-scale application implementations, modernization, and transformation initiatives.
• Strong knowledge of IT governance, PMO methodologies, cybersecurity, and regulatory compliance.
• Proven financial, vendor, and stakeholder management experience.
• Experience applying AI and automation to improve business and operational processes.
• Strong communication, executive presence, and leadership skills.
• Compliance with the Department of Energy’s regulation 10 CFR 810 is required.

Some positions at PSEG require access to information covered by the Department of Energy’s regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a “Generally Authorized” destination on theattached list not also a citizen, national, permanent resident of any country not listed; OR (4) a “Protected Individual” under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).

As an employee of PSEG, you should be aware that during emergency restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.
For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing.
Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.

If you are a current PSEG Long Island (PSEGLI) employee and offered an opportunity with PSEG or any of its subsidiaries other than PSEGLI, you will be treated as a new hire. Please note that as a new hire to PSEG, your benefits will change and generally will be consistent with other similarly situated PSEG new hires. Similarly, for PSEG employees who accept job opportunities with PSEGLI, your benefits will change and generally be consistent with other similarly situated new hires of PSEGLI.

PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.
PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email [e-mail].
If you need to request a reasonable accommodation to perform the essential functions of the job, email [e-mail]. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

Nearest Major Market: Newark
Nearest Secondary Market: New York City
Job Segment: Compliance, Information Technology, IT Architecture, Senior Product Manager, ERP, Legal, Technology, Operations