Sr. Manager, HR Business Partner

DHL Express; Erlanger (KY); On-site; USD 120,000 - 180,000; Full time

Job summary

DHL Express in Erlanger, Kentucky, seeks a Senior HR Manager to lead a team of HR Business Partners and act as a strategic advisor to multiple business groups within DHL Express-US. The role focuses on talent initiatives, culture, and HR operational excellence across workforce planning, recruiting, compensation, development, performance, engagement, and offboarding.

The position partners with leadership to align HR strategy with business goals, oversees employee relations, and ensures legal

Qualifications

• Bachelor’s degree and 8–10 years of progressive HR experience; OR a Master’s degree with at least 8 years of related HR experience.
• Professional HR certification (PHR/SPHR or equivalent) preferred
• Demonstrated experience leading HR teams and partnering with senior leaders in a matrixed or complex organizational environment.
• Strong knowledge of U.S. employment legislation and HR compliance requirements; experience with labor relations is a plus.
• Strong English communication skills: written, verbal, and interpersonal with the ability to engage a diverse range of stakeholders.
• Ability to travel up to 30%.

Responsibilities

• Lead and develop a team of HR Business Partners, providing coaching, direction, and performance feedback to support high-quality HR service delivery.
• Serve as a strategic consultant to business leaders, providing guidance on HR implications of organizational strategies, operational decisions, structure changes, and cultural initiatives.
• Partner with leadership to align HR strategy with business goals, identifying priorities and translating business needs into impactful HR solutions.
• Guide and influence management on the people agenda, driving improved performance, engagement, and organizational effectiveness.
• Provide expert counsel on employment legislation, HR policies, and best practices to ensure legal compliance and consistent application.
• Maintain a strong focus on employee relations, performance management, engagement, and retention, ensuring a positive and inclusive work environment.
• Partner with leaders and leverage HR Centers of Excellence to anticipate workforce needs on recruitment, talent planning, and organizational development strategies.
• Partner and support with HR activities across the full employee lifecycle including workforce planning, recruitment, compensation and salary proposals, performance management, development, engagement, offboarding, and labor relations in collaboration with COEs and Shared Services.
• Use HR analytics to identify trends, measure program effectiveness, and influence data-informed decision-making.
• Champion process improvements, scalable HR practices, and innovative solutions to support business growth and operational excellence.
• Develop and deliver clear, compelling communications and presentations for executives, employees, and cross-functional stakeholders.
• Stay informed of industry trends, HR innovations, and labor regulations to ensure compliance and maintain best-in-class HR practices.

Skills

English communication

Negotiation

Leadership

Business acumen

Travel up to 30%

Analytical thinking

Education

Bachelor’s degree or higher with 8–10 years HR experience

Master’s degree with 8+ years HR experience

PHR/SPHR certification preferred

Job description

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.

Distinguished as No. 1 World's Best Workplace™ by Great Place to Work and Fortune Magazine

DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today… Working day to day beside C-Suite Executives for one of the largest employers in the world takes a special kind of HR Business Partner. Being more than just a consultant to your client groups and providing input on the HR implications of strategic and operational decisions and plans is what sets this HRBP apart from the rest.

The Sr. Manager, HR Business Partner will support and be based in Erlanger, Kentucky. This role leads a team of HR Business Partners and serves as a strategic advisor to multiple business groups within DHL Express -US.

The Senior HR Manager is a strategic people leader responsible for advancing talent initiatives, strengthening organizational culture, and driving HR operational excellence to enable business growth and performance. This position supports and partners with the full spectrum of the employee lifecycle, including workforce planning, recruitment, compensation recommendations, talent development, performance management, employee engagement, employee relations, and offboarding.

Key Responsibilities:

• Lead and develop a team of HR Business Partners, providing coaching, direction, and performance feedback to support high-quality HR service delivery.
• Serve as a strategic consultant to business leaders, providing guidance on HR implications of organizational strategies, operational decisions, structure changes, and cultural initiatives.
• Partner with leadership to align HR strategy with business goals, identifying priorities and translating business needs into impactful HR solutions.
• Guide and influence management on the people agenda, driving improved performance, engagement, and organizational effectiveness.
• Provide expert counsel on employment legislation, HR policies, and best practices to ensure legal compliance and consistent application.
• Maintain a strong focus on employee relations, performance management, engagement, and retention, ensuring a positive and inclusive work environment.
• Partner with leaders and leverage HR Centers of Excellence to anticipate workforce needs on recruitment, talent planning, and organizational development strategies.
• Partner and support with HR activities across the full employee lifecycle including workforce planning, recruitment, compensation and salary proposals, performance management, development, engagement, offboarding, and labor relations in collaboration with COEs and Shared Services.
• Use HR analytics to identify trends, measure program effectiveness, and influence data-informed decision-making.
• Champion process improvements, scalable HR practices, and innovative solutions to support business growth and operational excellence.
• Develop and deliver clear, compelling communications and presentations for executives, employees, and cross-functional stakeholders.
• Stay informed of industry trends, HR innovations, and labor regulations to ensure compliance and maintain best-in-class HR practices.

Skills & Qualifications:

• Bachelor’s degree and 8–10 years of progressive HR experience; OR a Master’s degree with at least 8 years of related HR experience.
• Professional HR certification (PHR/SPHR or equivalent) preferred
• Demonstrated experience leading HR teams and partnering with senior leaders in a matrixed or complex organizational environment.
• Strong knowledge of U.S. employment legislation and HR compliance requirements; experience with labor relations is a plus.
• Exceptional ability to analyze complex issues, interpret organizational needs, and use sound judgment in providing guidance and recommendations.
• Strong negotiation, influence, and business‑acumen skills with the ability to partner effectively at all organizational levels.
• Leadership competencies include collaboration, innovation, partnership, and adaptability.
• Ability to manage multiple priorities in a fast‑paced environment and remain effective under pressure.
• Strong English communication skills: written, verbal, and interpersonal with the ability to engage a diverse range of stakeholders.
• Ability to travel approximately up to 30%.

Employee Benefits & Incentives

DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include:

• Competitive Pay
• Bonus/Incentive Programs
• Retirement Savings – 401K with company match
• Medical, Dental, Vision, well-being programs
• Tuition Reimbursement
• Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
• Paid Leave
• Employee Discount Program
• Employee Assistance & Work Life Program
• Outstanding training opportunities

Join DHL today and be a part of our commitment to being a great place to work. In addition to competitive compensation packages, we offer a range of programs, services and benefits that enhance our employees' personal lives. Start your career with DHL and make a meaningful impact on our business and global communities.

DHL is committed to working with and providing reasonable accommodations to persons with disabilities. The job application process includes this application and possibly one or more interviews. If you believe that you might need a reasonable accommodation for any part of the application process, please send an e-mail to [e-mail], and include your contact information and the requested accommodation. Only messages related to requests for these types of reasonable accommodations will be returned.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic, The EEO is the Law and supplement are available here: Know Your Rights: Workplace Discrimination is Illegal (dol.gov)