Sr. Manager Freight Forwarding

Lotte Global Logistics North America (LGLNA); Irving (TX); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Life insurance

Vacation

Vision insurance

401K

Job summary

LOTTE GLOBAL LOGISTICS North America (LGLNA) seeks an experienced Senior Manager Freight Forwarding to oversee end-to-end Ocean and Air freight operations. You will liaise between the Irving branch and the Korean Head Office, ensuring regulatory compliance and strategic alignment.

Responsibilities include leading the branch team, driving sales, and optimizing performance across service lines to meet revenue targets.

Qualifications

• 7+ years of progressive freight forwarding/logistics experience in a managerial/operational leadership role.
• Deep knowledge of Ocean Freight (Import/Export) and Air Freight (Import/Export) operations and regulations.
• Fluency in Korean and English (written, spoken, and business communication).

Responsibilities

• Oversee end-to-end freight forwarding operations for Ocean and Air Freight.
• Ensure compliance with global and local regulations (customs, trade compliance).
• Optimize efficiency, quality, and profitability across service lines.
• Head Office communication: liaison between branch and Korea Head Office.
• Lead sales initiatives and develop new business opportunities.
• Manage and mentor the local branch team and oversee P&L.

Skills

Business acumen

Strategic thinking

Communication

Negotiation

Leadership

Education

Bachelor's degree in Logistics

Bachelor's degree in Supply Chain Management

Bachelor's degree in Business Administration

Job description

About Us

LOTTE GLOBAL LOGISTICS is a leading logistics provider with a strong global network. Our [Insert Branch Location] branch operates as a key hub for our international freight forwarding services, supported by and in close coordination with our Korean Head Office.

Senior Manager Freight Forwarding

Summary

We are seeking an experienced, dynamic, and results-oriented

About Us

LOTTE GLOBAL LOGISTICS is a leading logistics provider with a strong global network. Our [Insert Branch Location] branch operates as a key hub for our international freight forwarding services, supported by and in close coordination with our Korean Head Office.

Position: Senior Manager Freight Forwarding

Summary

We are seeking an experienced, dynamic, and results-oriented Sr. Manager to oversee the complete freight forwarding operations. The successful candidate will be the primary liaison between the branch and the Korean Head Office, ensuring operational excellence, compliance, and strategic alignment.

Key Responsibilities

• Operational Management & Oversight
• Manage and oversee the entire end-to-end freight forwarding operation, including both Ocean (Sea) and Air freight for Import and Export shipments.
• Ensure all operational procedures comply with global and local regulations (e.g., customs, trade compliance).
• Optimize operational efficiency, quality, and profitability across all service lines.
• Monitor performance KPIs, identify areas for improvement, and implement corrective actions.
• Head Office & Internal Communication
• Serve as the main point of contact and communication channel between the local branch and the LOTTE GLOBAL LOGISTICS Head Office in Korea.
• Prepare and submit regular performance reports, budget forecasts, and strategic updates to the Head Office.
• Ensure the local branch strategy is fully aligned with the corporate strategy and directives from the Head Office.
• Facilitate seamless communication and cooperation across international branches and departments.
• Sales & Business Development
• Lead the branch's new business development and sales management efforts, with a focus on acquiring new freight forwarding clients
• Develop and execute sales strategies to expand market share and achieve revenue targets.
• Maintain strong relationships with key accounts, carriers, and vendors.
• Analyze market trends and competitor activities to identify new opportunities.
• Team Leadership & Administration
• Manage, mentor, and lead the local branch team, fostering a high-performance, collaborative, and compliant work environment.
• Oversee financial performance, including budgeting, cost control, and P&L management for the branch.

Required Qualifications

• Experience: Minimum of 7+ years of progressive experience in the freight forwarding/logistics industry, with significant experience in a managerial or operational leadership role.
• Expertise: Deep knowledge and hands-on experience in Ocean Freight (Import/Export) and Air Freight (Import/Export) operations, documentation, and regulations.
• Language: Fluency in both Korean and English (Bilingual) is essential (written, spoken, and technical business communication) to effectively liaise with the Korean Head Office and international clients.
• Skills: Strong business acumen, strategic thinking, excellent communication, negotiation, and leadership skills.
• Education: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field preferred.

LGLNA is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full-time

Benefits

• Dental insurance
• Health insurance
• Life insurance
• Vacation
• Vision insurance
• 401K

Job Type: Full-time