Sr. Manager, Enterprise Learning & Development

CSL; King of Prussia (PA); Hybrid; USD 130,000 - 180,000; Full time

Job summary

CSL is seeking a Senior Manager, Enterprise Learning & Development to design, develop, implement, evaluate, and program manage complex, scalable global learning solutions. You will partner with Talent Partners, HRBPs, and business leaders to elevate workforce capabilities with measurable outcomes.

The role is hybrid with three onsite days per week and requires leadership of cross-functional programs, governance, and adoption of modern learning technologies across CSL globally.

Qualifications

• Bachelor's degree in Human Resources, Organizational Development, Business, Psychology, Instructional Design, Learning Technologies, or a related field.
• 7+ years of experience in Learning & Development, Talent Development, Organizational Development, Human Resources, or Workforce Capability.
• Experience with digital transformation and organizational change initiatives.

Responsibilities

• Consult and partner with business and talent stakeholders to influence learning priorities and strategy and to drive adoption across CSL.
• Lead the strategy, design, development, and implementation of scalable global learning solutions aligned with CSL's priorities and workforce needs.
• Program manage enterprise-wide initiatives including planning, governance, budgeting, vendor contracts, and post-launch evaluation.
• Establish and continuously improve standards, processes, and best practices for learning design, delivery, technology utilization, and learner engagement.

Skills

Strategic thinking

Critical thinking

Communication & collaboration

Technical proficiency

Project/Program management

Education

Bachelor's degree in HR/OD/Business/Psych

Master's degree in OD/HR/Business/Learning Technologies

SHRM/PHR/SPHR/CPTD/ATD/Prosci or Insights cert.

Tools

Workday Learning

eLearning authoring tools

Job description

The Opportunity:

Reporting to an Associate Director within the Enterprise L&D team, as the Senior Manager, Enterprise Learning & Development, you will design, develop, implement, evaluate, and program manage complex, scalable global learning solutions. As a recognized learning practitioner and subject matter expert, you will partner closely with other members of the Learning & Leadership Capability team as well as Talent Partners, HR Business Partners, and business leaders and stakeholders across CSL to enable and elevate our people and build workforce capabilities. You will operate with significant autonomy, manages complex global cross-functional programs, and influences enterprise learning strategy through expertise, stakeholder partnership, and measurable business outcomes.

This is a hybrid role, requiring three (3) days of onsite work weekly.#LI-hybrid

The Role:

Consult & Partner with Business and Talent Stakeholders

• Serve as a trusted internal learning consultant and strategic advisor to Talent Partners, HR Business Partners, Business leaders and stakeholders, Learning Operations, and members of the the Learning & Leadership Capability team.
• Build strong partnerships across the organization to influence learning priorities and support talent strategy.
• Develop and execute communication, marketing, and stakeholder engagement strategies that increase awareness, adoption, and participation in global learning programs and services across targeted employee populations.

Design, Develop and Implement Learning Solutions

• Lead the strategy, design, development, and implementation of scalable global learning solutions that align with CSL's business priorities, talent strategy, and workforce capability needs.
• Conduct organizational needs assessments and performance analyses to identify capability gaps and translate business requirements into impactful learning experiences.
• Apply adult learning principles, instructional design best practices, and blended learning methodologies to create engaging, accessible, and measurable learning experiences for global audiences.
• Ensure learning solutions support current and future workforce requirements while enabling organizational transformation and business growth.
  

Manage & Improve Learning Solutions

• Program manage complex enterprise-wide learning initiatives from concept to execution, including project planning, stakeholder alignment, governance, budgeting, vendor management, implementation, and post-launch evaluation.
• Establish and continuously improve standards, processes, and best practices for learning design, delivery, technology utilization, learner engagement, and operational excellence.
• Leverage learning technologies such as Workday Learning and digital learning platforms to optimize learner experience, increase scalability, and drive adoption.
• Identify opportunities to streamline processes, improve efficiency, and enhance the overall effectiveness of learning programs and services.

Measure & Evaluate Learning Solutions

• Align key performance indicators, learner engagement metrics, adoption rates, capability benchmarks, completion rates, satisfaction measures, and skill attainment with the enterprise learning measurement strategy.

Your Skills & Abilities:

• Bachelor's degree in Human Resources, Organizational Development, Business, Psychology, Instructional Design, Learning Technologies, or a related field.
• 7+ years of experience in Learning & Development, Talent Development, Organizational Development, Human Resources, or Workforce Capability.
• Strategic Thinking: Ability to maintain an enterprise mindset, prioritizing the health of the entire organization over individual departments.
• Critical Thinking: Assessing complex organizational challenges to find efficient, scalable solutions.
• Communication & Collaboration: Strong interpersonal skills and cultural intelligence to build relationships across diverse business functions and influence stakeholders and decision-makers globally.
• Technical Proficiency: Hands-on experience with eLearning authoring tools, skills assessment technologies, data analytics, and emerging technologies like AI.
• Project/Program Management: 4+ years of experience in managing complex cross-functional global projects including stakeholder engagement and vendor contracts.

Preferred Skills & Experience:

• Master's degree in Organizational Development, Human Resources, Business Administration, Learning Technologies, or a related field.
• SHRM, PHR, SPHR, CPTD, ATD, Prosci®, Insights® or other professional certification.
• Experience supporting digital transformation and organizational change initiatives.
• Experience in deploying learning solutions through Workday Learning.

Travel Requirements:

• Domestic and International travel may be required from time to time.