Sr Manager, Customer Planning & Strategy

Glanbia; Downers Grove (IL); On-site; USD 140,000 - 175,000; Full time

Benefits offered by this job

Staff discounts

Health & dental plan

Generous family leave policy

401K retirement plan

Job summary

Glanbia Performance Nutrition (GPN) seeks a Senior Manager to drive Customer Planning & Strategy for Isopure and related brands across the Americas. You will bridge brand teams with customer teams, shaping sales strategy and execution through data-driven insights and strategic planning.

You will influence brand commercialization, guide product initiatives, and develop tools for reviews and sell-in. The role emphasizes cross-functional collaboration across marketing, finance, and trade teams.

Qualifications

• 8+ years in sales, brand, channel/trade marketing, customer planning or customer strategy in North America.
• Experience working with cross-functional teams in a matrixed CPG environment; direct customer sales is a plus.
• Exposure to multiple retail classes of trade – e-commerce, mass, club, grocery, specialty, dollar, drug.

Responsibilities

• Serve as primary liaison between brand teams and customer teams to align sales strategy and execution.
• Support customer sales with data-driven insights, strategic planning, and executional excellence.
• Lead commercialization of brand plans across channels including assortment, display, pricing and promotions.
• Guide customer-specific product initiatives through the stage gate process.
• Develop and maintain sales tools and presentations for internal and external use.

Skills

Analytical skills

Strategic thinking

Attention to detail

Tableau

NIQ

SPINS

MS Office

Education

Bachelor's degree in Business Administration

MBA preferred

Tools

Tableau

NIQ

SPINS

MS Office

Job description

Senior Manager, Customer Planning & Strategy, GPN Americas

Glanbia Performance Nutrition (GPN) is the Global leader in Sports Nutrition. The Performance Nutrition division has acquired and/or developed an impressive portfolio of brands, including Optimum Nutrition, BSN, Amazing Grass, Think!, and Isopure.We are seeking a dynamic Senior Manager to join our Customer Planning & Strategy team. This position will be responsible for the execution of our Americas Business Unit Customer Planning & Strategy strategies for Isopure and into the joint business plans of all customers.

Primary Responsibilities in Customer Planning & Strategy

• Primary liaison between assigned brand team and customer teams, ensuring alignment on sales strategy and execution
• Actively support customer sales teams in achieving sales and profit goals through data-driven insights, strategic planning, and executional excellence
• Influence creation of and lead commercialization of brand plans across channels; including assortment, display, pricing, promotion, and shelving
• Guide customer-specific product initiatives (e.g., exclusive items, displays) through the stage gate process
• Develop and maintain sales tools and presentation materials for internal and external use, inclusive of customer presentations, line reviews and innovation sell in
• Represent brand strategy to sales teams and to customers during sell-in meetings
• Support execution of shopper marketing programs that align with brand strategies and drive in-store impact
• Build and leverage strong relationships with cross functional counterparts including customer account teams, trade development, marketing and finance
• Drive understanding of our assortment, display, price/promotion and shelving principles by category, channel and
  customer across the organization to influence strategic initiatives
• Subject matter expert on customer resets and customer calendars of retail events

Skills & Experience:

• Bachelors/University degree in Business Administration, MBA Preferred
• 8+ years sales, brand, channel/trade marketing, customer planning and customer strategy experience in North America.
• Experience working with cross-functional teams and managing projects in a matrixed environment within CPG; direct customer sales is an asset
• Exposure to multiple retail classes of trade – E-commerce, Mass, Club, Grocery, Specialty/Department, Dollar, Drug
• Ability to influence without authority and communicate effectively across teams
• Strong analytical skills, strategic thinking, and attention to detail; experience with syndicated data tools (NIQ, SPINS, Tableau) and MS Office

The sports, weight management, & active lifestyle nutrition category is experiencing strong growth and GPN has significantly outperformed the market. GPN has a strong, vertically integrated global manufacturing platform and production capabilities across a range of categories. Our award-winning performance and lifestyle brands inspire our customers to achieve their performance and healthy lifestyle goals. Whether you want to build muscle, reach peak performance or eat more protein-rich foods we have a product to match.

What we would like to offer you!

The opportunity to develop your career on a global stage, continuous learning through an on-demand learning platform, and a competitive compensation package including staff discounts, generous family leave policy, health & dental plan, competitive salary, 401K.

Glanbia provides a reasonable range of compensation for roles; the annual salary for this role is $140,000 - 175,000 plus an annual bonus. This range may not be applicable to other locations and targeted salary is midpoint of range. Factors that could be used to determine your actual salary may include your specific skills, years of experience and comparison to current employees already in this role.