Sr Manager, Customer Dev-Club Store

Aspire Bakeries; United States; On-site; USD 108,000 - 145,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Company-paid life insurance

401(k) with company match

Disability coverage

Paid time off

Job summary

Aspire Bakeries seeks a Senior Manager, Customer Development - Club Store to drive Costco growth through strategic account development and cross-functional leadership. You will engage customers, manage the account strategy, and coordinate teams to deliver on key business initiatives.

The role requires travel to meet with customers and attend reviews and events; you will analyze data to inform decisions and identify opportunities for profitable growth within Costco and other channels.

Qualifications

• Bachelor’s degree in Business, Marketing, Sales, Finance, or related field.
• 5+ years of experience in customer development, account management, sales, category management, or related commercial functions.
• Experience managing large retail, foodservice, or consumer packaged goods customer relationships.
• Demonstrated success leading cross-functional projects and influencing stakeholders without direct authority.
• Strong analytical skills with experience utilizing customer, category, and financial data to drive business decisions.

Responsibilities

• Support the development and execution of the Costco account strategy to drive business objectives and customer growth.
• Lead day-to-day customer account management, ensuring responsive service and effective issue resolution.
• Own the Costco opportunity pipeline, managing projects, timelines, and cross-functional deliverables.
• Drive customer communication through business updates, progress reviews, and proactive opportunity identification.
• Coordinate cross-functional teams to successfully deliver customer commitments and strategic initiatives.
• Identify and develop profitable growth opportunities within Costco Business Centers and other strategic channels.

Skills

Account management

Cross-functional leadership

Analytical skills

Communication skills

Relationship-building

Education

Bachelor’s degree in Business, Marketing, Sales, Finance, or related field

Tools

Excel

PowerPoint

Customer planning processes

Job description

Hungry for a career that’s as rewarding as it is delicious?

At Aspire Bakeries, we don’t just bake breads, cookies, and cakes - we create foods that bring people together. From La Brea Bakery® artisan breads to Otis Spunkmeyer® cookies, our products are enjoyed by millions of people every day. And behind every bite are talented manufacturing and support teams who take pride in their work and our food.

We’re looking for hard-working people who will bring integrity, creativity, and a passion for excellence to everything they do - whether that’s on the bakery floor, in the office, or supporting customers. In return, we offer a workplace culture built on care, ownership, and growth - where your contributions matter and your career can rise as high as our bread loaves!

With 13 commercial bakeries across North America and a reputation as an industry leader, Aspire Bakeries is rising together with our people and our customers to be the best all-around bakery solution. If you’re ready to grow with us, we’d love to hear from you

Why You’ll Love Working At Aspire Bakeries

• Culture – Our culture thrives on collaboration, diversity, and a shared passion for excellence. We support team members, empower growth, and encourage everyone to bring their authentic selves to work.
• Health & Wellness – Comprehensive medical, dental, and vision coverage, plus company-paid life insurance and additional voluntary options to fit your needs.
• Work-Life Balance – Paid parental leave, generous paid time off, and holidays so you can recharge and spend time on what matters most.
• Financial Security – A competitive 401(k) with immediate company match, plus short- and long-term disability coverage for peace of mind.
• Growth & Development – Opportunities to build skills, grow your career, and develop expertise through Aspire Bakeries’ learning and development programs.
• Flexibility & Support – HSA and FSA plans to help you manage everyday expenses.
• Recognition & Rewards – Performance incentive plans that celebrate achievements across sales, bakery performance, and individual contributions.

About The Role

We are seeking a Senior Manager, Customer Development - Club Store to join our team. As a Senior Manager, Customer Development - Club Store, you will be accountable for driving profitable growth within the Costco business through strategic account development, cross-functional leadership, and customer engagement. This role plays a critical part in strengthening customer relationships, identifying growth opportunities, and ensuring flawless execution of key business initiatives.

This role requires regular travel to support customer meetings, internal business reviews, and industry events.

Compensation

Salary Range: $108,000 - $145,000

Core Accountabilities (What You’ll Be Doing)

• Support the development and execution of the Costco account strategy to drive business objectives and customer growth.
• Lead day-to-day customer account management, ensuring responsive service and effective issue resolution.
• Own the Costco opportunity pipeline, managing projects, timelines, and cross-functional deliverables.
• Drive customer communication through business updates, progress reviews, and proactive opportunity identification.
• Coordinate cross-functional teams to successfully deliver customer commitments and strategic initiatives.
• Identify and develop profitable growth opportunities within Costco Business Centers and other strategic channels.
• Analyze business performance, customer trends, and market data to inform decision-making and prioritization.

Minimum Qualifications (What You Bring To The Table)

• Bachelor’s degree in Business, Marketing, Sales, Finance, or a related field.
• 5+ years of experience in customer development, account management, sales, category management, or related commercial functions.
• Experience managing large retail, foodservice, or consumer packaged goods customer relationships.
• Demonstrated success leading cross-functional projects and influencing stakeholders without direct authority.
• Strong analytical skills with experience utilizing customer, category, and financial data to drive business decisions.
• Excellent communication, presentation, and relationship-building skills.
• Ability to travel as needed to support customer meetings, internal business reviews, and industry events.

Preferred Qualifications (Extra Ingredients For Success)

• Experience managing Costco or other large national retail accounts.
• Food, beverage, bakery, consumer packaged goods (CPG), or foodservice industry experience.
• Experience utilizing syndicated data sources, customer scorecards, and commercial analytics tools.
• Proven success identifying and executing growth opportunities within key customer accounts.
• Advanced proficiency with Microsoft Excel, PowerPoint, and customer business planning processes.

Aspire Bakeries LLC values the contribution each Team Member brings to our organization. The final determination of a successful candidate’s starting pay will vary based on a number of factors, including, but not limited to location, shift, education, skill, and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed in this specific job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreements.

Aspire Bakeries is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic. We do not use artificial intelligence (AI) tools to screen, assess, or select applicants.