Sr. Manager, Corporate Services

Socket.dev

Raleigh (NC)

On-site

USD 110,000 - 150,000

Full time

5 days ago
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Benefits offered by this job

Medical, Dental, Vision
401(k) with Company Match
Paid Time Off
Relocation Assistance

Job summary

Millennium Print Group, a leading trading card printer, seeks a Senior Manager, Corporate Services to oversee workplace operations, executive support, and employee experience at its Morrisville, NC campus. You will drive service excellence, manage budgets, and partner across HR, IT, Security, and Finance to align operations with business goals.

The ideal candidate will be a service-oriented leader with 7+ years in related roles, strong leadership, and a track record of improving processes and

Qualifications

  • Bachelor’s degree preferred in a related field.
  • 7+ years in workplace operations, executive support, or corporate services.
  • 5+ years of leadership managing employees, vendors and service teams.
  • Experience supporting executive leadership teams required.
  • Experience with office operations, events, and vendor relationships preferred.

Responsibilities

  • Lead Executive Assistant, reception, and administrative support functions.
  • Oversee workplace operations for multiple corporate facilities.
  • Manage office planning, workplace optimization, conference room operations, and relocations.
  • Coordinate workplace readiness for new hires, transfers, and internal moves.
  • Lead travel management, executive meetings, leadership offsites, town halls, and events.
  • Manage mailroom, shipping, courier, office supply, and workplace support services.
  • Oversee vendor relationships, contracts, and service providers.
  • Develop and manage budgets while ensuring responsible use of resources.
  • Monitor service levels, stakeholder feedback, and performance metrics.
  • Drive workplace experience improvements and operational excellence initiatives.
  • Partner with HR, IT, Security, Finance, Facilities, and Exec Leadership.
  • Build, mentor, and develop a high-performing Corporate Services team.

Skills

Leadership
Vendor management
Budget management
Project management
Employee experience
Communication

Education

Bachelor’s degree in business administration, Hospitality, Facilities Management, Human Resources, or related field

Job description

Join the Leader in Trading Card Manufacturing

At Millennium Print Group (MPG), a proud subsidiary of The Pokémon Company International, we’re on a mission to be the world’s leading manufacturer of trading card games and collectibles. Based in North Carolina’s vibrant Research Triangle Park and Piedmont Triad regions, we’re at the heart of innovation in this fast-growing industry.

Since our founding in 2014, our dedicated team has built a world-class operation known for exceptional quality, customer focus, and market agility. Specializing in trading and collectible cards, we offer a unique range of services that set us apart.

Our commitment to excellence has fueled rapid growth — we’ve nearly tripled in size since 2019 — and we’re just getting started.

Come be part of a forward-thinking, high-performing team that’s shaping the future of collectible printing. At MPG, your work makes an impact.

Senior Manager, Corporate Services
Join Millennium Print Group as a Senior Manager, Corporate Services!

We're looking for an experienced Senior Manager, Corporate Services to lead workplace operations, executive support services, and employee experience initiatives at our Morrisville, NC campus. If you're passionate about leadership, workplace excellence, service delivery, and operational efficiency, this is your opportunity to make a significant impact across the organization.

Location: Morrisville, NC Schedule: Full-Time | Onsite FLSA Status: Salaried Exempt Pay & Benefits: Competitive Salary + Comprehensive Benefits Package

Summary

The Senior Manager, Corporate Services oversees workplace operations, executive support functions, office services, corporate travel, events, vendor management, and administrative operations.

This role serves as the primary owner of the employee and visitor workplace experience while ensuring the organization’s corporate offices operate efficiently, professionally, and in alignment with business needs. The ideal candidate is a service-oriented leader who excels at building relationships, improving processes, developing teams, and creating exceptional workplace experiences.

What You'll Do
  • Lead Executive Assistant, reception, and administrative support functions.
  • Oversee workplace operations for the 10900 and 10700 World Trade Boulevard corporate facilities.
  • Manage office planning, workplace optimization, conference room operations, and employee relocations.
  • Coordinate workplace readiness for new hires, transfers, and internal moves.
  • Lead travel management, executive meetings, leadership offsites, town halls, and company events.
  • Manage mailroom, shipping, courier, office supply, and workplace support services.
  • Oversee vendor relationships, contracts, and service providers.
  • Develop and manage budgets while ensuring responsible use of company resources.
  • Monitor service levels, stakeholder feedback, and performance metrics.
  • Drive workplace experience improvements and operational excellence initiatives.
  • Partner with HR, IT, Security, Finance, Facilities, and Executive Leadership to support business objectives.
  • Build, mentor, and develop a high-performing Corporate Services team.
What You'll Bring
Education & Experience
  • Bachelor’s degree in business administration, Hospitality, Facilities Management, Human Resources, or a related field preferred.
  • Equivalent experience may be considered.
  • 7+ years of experience in workplace operations, executive support, office administration, corporate services, facilities coordination, or related functions.
  • 5+ years of leadership experience managing employees, vendors, and service teams.
  • Experience supporting executive leadership teams required.
  • Experience managing office operations, workplace services, corporate events, and vendor relationships strongly preferred.
Skills & Abilities
  • Strong workplace operations and employee experience expertise.
  • Exceptional leadership, coaching, and team development skills.
  • Experience managing vendors, budgets, contracts, and service delivery programs.
  • Strong project management and organizational abilities.
  • Excellent communication and relationship-building skills.
  • Strong problem-solving and analytical capabilities.
  • Customer-service mindset with exceptional attention to detail.
  • Ability to thrive in a fast-paced and growing organization.
How You Will Be Successful
People First

Create outstanding employee and visitor experiences that support organizational success.

Dedicated to Service Excellence

Deliver responsive, professional, and high-quality support across all workplace functions.

Building Relationships

Develop strong partnerships that improve workplace effectiveness and employee satisfaction.

Integrity and Respect

Lead with accountability, professionalism, and transparency.

Challenging the Expected

Continuously improve workplace operations, service delivery, and organizational support functions.

Why Join MPG?

Millennium Print Group, a subsidiary of The Pokémon Company International, is the largest trading card printer in the world. We combine innovation, operational excellence, and a people-first culture to create products enjoyed by millions of fans worldwide. Join a growing organization where your leadership can directly influence workplace experience and organizational success.

Benefits Include
  • Competitive Compensation
  • Annual Bonus Opportunity
  • Medical, Dental, and Vision Coverage
  • 401(k) with Company Match
  • Paid Time Off and Holidays
  • Career Development Opportunities
  • Employee Assistance Program
  • Wellness Programs
What to Expect

MPG offers a leading-edge compensation package which includes the following:

  • A highly competitive compensation "above the industry" commensurate with experience which includes an annual incentive bonus plan
  • 100% Employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability, while subsidizing premiums for medical, dental, and vision for employee dependents
  • 401(k) Plan with up to a 6% (dollar for dollar) Employer match
  • Health Savings/Flexible Spending Account options
  • Paid time off, including 10 company-paid holidays, plus 1 floating holiday
  • Employee Assistance Program
  • Comprehensive relocation package available for qualified candidates
  • And, much more!

Millennium Print Group is an Equal Opportunity Employer

The duties and responsibilities described above are essential functions of the job. The following qualifications are representative of the knowledge, skills, and or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

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