Sr. Manager, Commissions - Remote Revenue Ops

Superhuman; United States; Hybrid; USD 190,000 - 264,000; Full time

Benefits offered by this job

Excellent health care

Disability and life insurance

401(k) matching

Paid parental leave

Paid time off

Holidays & floating holidays

Home office stipend

Professional development budget

Job summary

Superhuman is seeking a Sr. Manager, Commissions to lead the commissions function within Revenue Operations.

You’ll own plan design, quota support, payout operations, and system administration (CaptivateIQ) while guiding a team to accurate monthly execution. You will partner with Sales and Finance to evolve incentive structures, drive adoption of consumption-based pricing, and ensure alignment with growth objectives.

Qualifications

• 10+ years of relevant experience in sales commissions or compensation design for a B2B SaaS company, ideally within a Revenue Operations or Sales Operations function.
• 3+ years of people management experience, with a track record of growing and developing high-performing teams.
• Demonstrated experience owning end-to-end compensation plan design, not just administration — including translating business strategy into incentive mechanics.
• Experience with or strong point of view on consumption-based, usage-based, or hybrid compensation models, and how they differ from traditional seat-or-quota-based plans.
• Hands-on experience administering CaptivateIQ or a comparable commissions/ICM platform.
• A track record of operating as a trusted advisor to sales leadership — able to bring data-driven recommendations on plan design, not just execute what's handed down.
• Comprehensive knowledge of sales compensation best practices, with the judgment to balance rep motivation, cost of sale, and business strategy.
• Ability to operate in a fast-paced environment, managing highly detailed, deadline-driven work without sacrificing quality or accuracy.
• A self-motivated operator who can drive strategic initiatives independently while also managing a team to deliver precise, on-time results.

Responsibilities

• Take full ownership of the monthly commissions process and become the primary point of contact for commission-related questions, disputes, and edge cases.
• Build a deep understanding of Superhuman’s commission plans, compensation philosophy, and GTM motion, then develop a strong point of view on how plan mechanics drive rep behavior and business outcomes.
• Partner with Sales, Finance, and Revenue Operations leadership on near-term plan adjustments and end-to-end design of commission plans through annual planning cycles.
• Establish reporting and analytics that connect commission performance to business outcomes, informing leadership decisions on plan design.
• Bring thought leadership to evolving Superhuman’s compensation model toward consumption-based pricing, aligning rep incentives with a usage-driven growth motion.
• Shape compensation philosophy and plan mechanics to reinforce strategic priorities as those priorities shift.
• Build and scale a high-performing commissions function with strong processes and clear documentation.
• Own commissions tooling strategy (including CaptivateIQ), improving rep trust, transparency, and self-service while reducing manual burden.

Skills

Compensation design

People management

Data-driven decisions

Cross-functional collaboration

Plan design ownership

GTM motion understanding

CaptivateIQ experience

Tools

CaptivateIQ

Job description

Superhuman is seeking a Sr. Manager, Commissions to lead the commissions function within Revenue Operations.

You’ll own plan design, quota support, payout operations, and system administration (CaptivateIQ) while guiding a team to accurate monthly execution. You will partner with Sales and Finance to evolve incentive structures, drive adoption of consumption-based pricing, and ensure alignment with growth objectives.