Sr. Manager- Commercial Training Core Operational Systems

The Boeing Company

Renton (WA)

On-site

USD 150,000 - 210,000

Full time

4 days ago
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Job summary

The Boeing Company in Seattle, WA seeks a Senior Manager – Commercial Training Core Operational Systems to lead the portfolio of enterprise systems that support campus operations, training scheduling, and business workflows. You will drive user experience improvements and collaborate with senior leaders across the business and technology teams.

You will also partner with airline customers, subject matter experts, and cross-functional teams to shape the operational systems landscape, manage

Qualifications

  • Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience).

Responsibilities

  • Provide strong leadership and team development, fostering a high-performing culture through coaching, accountability, and talent growth.
  • Define and lead the vision, strategy, and roadmap for the Core Systems portfolio.
  • Oversee development, implementation, modernization, and sustainment of enterprise systems.
  • Lead systems supporting training scheduling, operational planning, and critical workflows.
  • Drive user experience improvements for campus and operational workflows.

Skills

Leadership experience

Job description

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Global Services’ Training Solutions organization delivers commercial aviation training capabilities, including software development, engineering, technical services, and services that support training centers and pilot provisioning worldwide.

As Senior Manager – Commercial Training Core Operational Systems (Level L), you will lead the portfolio of enterprise systems that support Boeing’s campus and business operations. This includes systems that enable flight and maintenance training operations, including scheduling, operational workflows, and other critical business processes that support our training and operations environments. You will also drive user experience improvements across campus systems and operational workflows to improve the experience for our customers and employees.

You will be part of the Product Management and Technology Solutions organization, leading globally distributed teams and collaborating across business, technology, operations, and vendor partners to deliver, sustain, and improve core systems. This highly visible role will partner with senior leaders, airline customers, subject matter experts, and technical teams to shape Boeing’s operational systems landscape.

This position is located 100% on site in Seattle, Washington. The selected candidate will occasionally be required to travel to Boeing global campuses.

Position Responsibilities:
  • Provide strong leadership and team development, fostering a high-performing culture through coaching, accountability, and talent growth
  • Define and lead the vision, strategy, and roadmap for the Core Systems portfolio
  • Oversee development, implementation, modernization, and sustainment of enterprise systems supporting campus operations, business operations, and training scheduling
  • Lead systems supporting flight and maintenance training scheduling, operational planning, and other mission-critical workflows
  • Drive user experience improvements for campus and operational workflow systems to improve the experience for our customers and employees, as well as usability, efficiency, and adoption
  • Apply demonstrated experience implementing AI to improve operational workflows, automate manual processes, and enhance decision-making
  • Collaborate across matrixed organizations, including campus operations, CTS engineering, Boeing Test and Evaluation, finance, legal, business development, and other key stakeholders
  • Build, lead, and develop direct reports, contractors, and portfolio staffing
  • Manage portfolio budgets, forecasting, and long-range planning
  • Own annual operating budgets, multi-year forecasts, labor and non-labor spend, software licensing, and vendor contract costs
  • Monitor actuals versus forecast and take action to address financial risks
  • Report portfolio status, risks, milestones, and performance to senior leadership
  • Partner with business, technology, and operations stakeholders to define requirements and deliver solutions
  • Drive prioritization, trade-off decisions, and portfolio governance
  • Lead make/buy/partner analyses to identify the most effective and scalable solutions
  • Manage SaaS vendor relationships, including renewals, escalations, and service delivery
  • Define and manage SLAs, service metrics, and vendor performance
  • Oversee product and system teams to improve adoption, supportability, continuous improvement, and user experience
  • Establish KPIs and business outcomes to measure portfolio effectiveness
  • Identify opportunities to improve efficiency, reduce complexity, modernize legacy capabilities, and enhance user experience
  • Ensure systems are secure, reliable, resilient, and aligned to enterprise standards
  • Collaborate across Boeing to align core systems strategy with broader transformation efforts
  • Partner with airline customers and internal stakeholders to understand operational needs and deliver value-driven solutions
  • Apply knowledge of aviation regulatory environments, including FAA, EASA, and CAAC, to support compliant training operations

To be considered for this position you will be required to complete an assessment as part of the selection process. Failure to complete the assessment will remove you from consideration.

BasicQualifications (Required Skills/Experience):
  • Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functionalproject/program management, or formal manager experience) OR have completed the Boeing internal course “Exploring Leadership.\
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