Sr. Manager- Commercial Training Core Operational Systems

Boeing; Renton (WA); On-site; USD 180,000 - 244,000; Full time

Job summary

The Boeing Company in Seattle, Washington seeks a Senior Manager – Commercial Training Core Operational Systems to lead the portfolio of enterprise systems that support Boeing’s campus and business operations, including training scheduling and workflows.

You will drive user experience improvements, collaborate with senior leaders and airline customers, manage budgets, staffing, and vendor relationships, and apply AI to optimize operations.

Qualifications

• 1+ year in a leadership role or equivalent.
• 5+ years leading development and deployment for digital products.
• 5+ years managing teams across multiple locations.
• 5+ years analyzing data and gathering system requirements with customers.
• 5+ years of backlog and budget management experience.
• Experience working with large cross-functional teams.

Responsibilities

• Provide leadership and develop teams with a high-performing culture.
• Define and lead vision, strategy, and roadmap for Core Systems portfolio.
• Oversee development, modernization, and sustainment of enterprise systems for campus and operations.
• Lead scheduling, operational planning, and critical workflows for training and maintenance.
• Drive UX improvements to enhance customer and employee experience.
• Collaborate across campus operations, engineering, finance and external partners.
• Manage budgets, staffing, and vendor relationships; monitor forecasts and risks.
• Report portfolio status and milestones to senior leadership.
• Define requirements with stakeholders and deliver value-driven solutions.
• Lead make/buy/partner analyses for scalable solutions.

Skills

Leadership

Budget management

Cross-functional collaboration

Stakeholder management

Product backlog management

Data analysis

Agile/SAFe/Lean

SaaS/vendor governance

Education

Bachelor’s degree or higher (Business, Engineering, CS, Math)

Tools

Azure DevOps

Clarity

Job description

Sr. Manager- Commercial Training Core Operational Systems Company: The Boeing Company Boeing Global Services’ Training Solutions organization delivers commercial aviation training capabilities, including software development, engineering, technical services, and services that support training centers and pilot provisioning worldwide. As Senior Manager – Commercial Training Core Operational Systems (Level L), you will lead the portfolio of enterprise systems that support Boeing’s campus and business operations. This includes systems that enable flight and maintenance training operations, including scheduling, operational workflows, and other critical business processes that support our training and operations environments. You will also drive user experience improvements across campus systems and operational workflows to improve the experience for our customers and employees. You will be part of the Product Management and Technology Solutions organization, leading globally distributed teams and collaborating across business, technology, operations, and vendor partners to deliver, sustain, and improve core systems. This highly visible role will partner with senior leaders, airline customers, subject matter experts, and technical teams to shape Boeing’s operational systems landscape. This position is located 100% on site in Seattle, Washington. The selected candidate will occasionally be required to travel to Boeing global campuses.

Position Responsibilities:

• Provide strong leadership and team development, fostering a high-performing culture through coaching, accountability, and talent growth
• Define and lead the vision, strategy, and roadmap for the Core Systems portfolio
• Oversee development, implementation, modernization, and sustainment of enterprise systems supporting campus operations, business operations, and training scheduling
• Lead systems supporting flight and maintenance training scheduling, operational planning, and other mission-critical workflows
• Drive user experience improvements for campus and operational workflow systems to improve the experience for our customers and employees, as well as usability, efficiency, and adoption
• Apply demonstrated experience implementing AI to improve operational workflows, automate manual processes, and enhance decision-making
• Collaborate across matrixed organizations, including campus operations, CTS engineering, Boeing Test and Evaluation, finance, legal, business development, and other key stakeholders
• Build, lead, and develop direct reports, contractors, and portfolio staffing
• Manage portfolio budgets, forecasting, and long-range planning
• Own annual operating budgets, multi-year forecasts, labor and non-labor spend, software licensing, and vendor contract costs
• Monitor actuals versus forecast and take action to address financial risks
• Report portfolio status, risks, milestones, and performance to senior leadership
• Partner with business, technology, and operations stakeholders to define requirements and deliver solutions
• Drive prioritization, trade-off decisions, and portfolio governance
• Lead make/buy/partner analyses to identify the most effective and scalable solutions
• Manage SaaS vendor relationships, including renewals, escalations, and service delivery
• Define and manage SLAs, service metrics, and vendor performance
• Oversee product and system teams to improve adoption, supportability, continuous improvement, and user experience
• Establish KPIs and business outcomes to measure portfolio effectiveness
• Identify opportunities to improve efficiency, reduce complexity, modernize legacy capabilities, and enhance user experience
• Ensure systems are secure, reliable, resilient, and aligned to enterprise standards
• Collaborate across Boeing to align core systems strategy with broader transformation efforts
• Partner with airline customers and internal stakeholders to understand operational needs and deliver value-driven solutions
• Apply knowledge of aviation regulatory environments, including FAA, EASA, and CAAC, to support compliant training operations

Basic Qualifications (Required Skills/Experience):

• Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR have completed the Boeing internal course “Exploring Leadership.
• Bachelor’s degree or higher in at least one of the following fields: Business, Engineering, Computer Science or Mathematics
• Demonstrated ability and track record of influencing across organizational boundaries
• Experience collaborating with stakeholders, including internal leadership and external customers
• 5+ years’ experience leading development and external deployment activities for digital products and offerings
• 5 years of experience managing teams spread across multiple locations
• 5+ years of experience using, developing and/or supporting a software development system
• 5+ years of experience analyzing data and/or identifying functional and systems requirements with customers
• 5+ years of experience managing product backlogs
• 5 + years’ experience managing budget & capacity
• 5+ years of experience with budget management principles and practices to develop and administer project or operating budgets
• Demonstrated experience working with large cross-functional teams

Preferred Qualifications (Desired Skills/Experience):

• Experience supporting aviation training, campus operations, or enterprise business systems
• Experience with flight and maintenance training systems or operational support platforms
• Experience working directly with airline customers
• Demonstrated knowledge of aviation regulatory authorities and requirements, including FAA, EASA, and CAAC
• Experience working with SaaS software vendors, including renewals and vendor governance
• Experience managing and enforcing SLAs and third-party support agreements
• Advanced degree preferred in Computer Science, Engineering, Business, or a related field
• Understanding of Boeing management systems, including budgeting, contracts, supplier management, and risk management
• Experience using Agile, SAFe, and/or Lean methodologies
• Experience managing enterprise systems, operational platforms, or workflow systems at scale
• Familiarity with systems supporting scheduling, resource management, or operational planning
• Experience with data, reporting, and analytics systems
• Familiarity with Azure DevOps
• Familiarity with Clarity or other portfolio/program management tools

Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: 180,200 – 243,800

Language Requirements: Not Applicable

Education: Bachelor's Degree or Equivalent

Relocation: Relocation assistance is not a negotiable benefit for this position.

Export Control Requirement: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Safety Sensitive: This is not a Safety Sensitive Position.

Security Clearance: This position does not require a Security Clearance.

Visa Sponsorship: Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America)

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E – Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)

Boeing is committed to protecting, connecting and exploring our world and beyond, safely and sustainably. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment that’s welcoming, respectful and inclusive of every teammate, with great opportunity for professional growth. Find your future with us.