Sr. Manager, Change Enablement

Acosta, Inc.; Jacksonville (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

Acosta, Inc. is seeking a Senior Manager, Change Enablement to lead holistic change efforts for large-scale initiatives across people, process, and technology transformations.

You will design strategies that drive adoption, readiness, and sustained behavioral change while partnering with Transformation leaders and business stakeholders. You will guide change programs from strategy through execution, assess impacts, manage resistance, and ensure adoption, engagement, and measurable value

Qualifications

• 7 to 10+ years of experience in change enablement, organizational change, or transformation roles.
• Experience supporting large scale, enterprise level initiatives.
• Experience working with senior leaders and cross-functional program teams.
• Experience applying structured change methodologies in complex environments.

Responsibilities

• Design and execute comprehensive change enablement strategies aligned to program objectives and enterprise priorities.
• Translate business and technology changes into clear people, process, and behavior impacts.
• Ensure change strategies support successful adoption, engagement, and value realization.
• Partner with Communications and Training teams to ensure integrated, consistent experiences.
• Define and track change effectiveness metrics tied to adoption and readiness; monitor progress and adjust as needed.

Skills

Change management

Stakeholder engagement

Communication skills

Leadership

Influence without authority

Job description

DESCRIPTION

The Senior Manager, Change Enablement is responsible for leading holistic change enablement efforts for large scale strategic initiatives. This role designs and executes change strategies that drive adoption, readiness, and sustained behavior change across people, process, and technology transformations.

The Senior Manager partners closely with Transformation leaders, program teams, functional stakeholders, and business leaders to assess impacts, align stakeholders, manage resistance, and ensure successful delivery of enterprise initiatives.

RESPONSIBILITIES

Lead Change Enablement Strategy and Execution

• Design and execute comprehensive change enablement strategies aligned to program objectives and enterprise priorities

• Translate business and technology changes into clear people, process, and behavior impacts

• Ensure change strategies support successful adoption, engagement, and value realization

Stakeholder Engagement and Advisory Support

• Partner with senior leaders and key stakeholders to build alignment, sponsorship, and accountability

• Proactively identify and address resistance, risks, and readiness gaps

• Act as a trusted advisor to leaders navigating complex organizational change

Change Readiness and Impact Management

• Conduct stakeholder, readiness, and impact assessments to inform change approach

• Develop targeted interventions for leaders, managers, and employees based on assessed needs

• Advise on timing, sequencing, and release strategies to support readiness

Communications and Enablement Alignment

• Partner with Communications and Training teams to ensure integrated, consistent experiences

• Provide direction and inputs for change communications and enablement materials

• Ensure messaging supports clarity, confidence, and adoption without overloading the business

Measurement and Continuous Improvement

• Define and track change effectiveness metrics tied to adoption and readiness

• Monitor progress and recommend adjustments to improve outcomes

Capture lessons learned and continuously evolve change practices

QUALIFICATIONS

Experience Requirements

• 7 to 10+ years of experience in change enablement, organizational change, or transformation roles

• Demonstrated experience supporting large scale, enterprise level initiatives

• Experience working closely with senior leaders and cross functional program teams

• Experience applying structured change methodologies in complex environments

Knowledge, Skills, and Abilities

• Strong understanding of how individuals and organizations experience and adopt change

• Ability to design practical, scalable change strategies that align to business realities

• Exceptional communication and influencing skills across all levels of the organization

• Strong business acumen and ability to connect change efforts to enterprise outcomes

• Ability to work independently, manage competing priorities, and operate effectively in ambiguity

• Demonstrated ability to influence without direct authority

• Collaborative mindset with the ability to partner across functions

Supervisory Responsibility

• May provide guidance or oversight to Change Enablement resources or vendors

• Role does not initially include direct people management but may evolve over time

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ABOUT US

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Administration

Position Type: Full time

Business Unit: Corporate

Salary Range: $0.00 - $0.00

Company: Acosta Services, Inc

Req ID: 38018