Sr Learning Experience Designer

Ericsson; Plano (TX); On-site; USD 115,000 - 144,000; Full time

Benefits offered by this job

Annual bonus based on performance

Health benefits

401(k) Plan with matching

Minimum 15 days vacation

Paid maternity and parental leave

Educational assistance

Job summary

Ericsson GmbH in Plano, United States is looking for a skilled Senior Learning Experience Designer. In this hands-on, full-time hybrid role, you will create engaging learning experiences supporting employee growth. Collaborating closely with stakeholders, your focus will be designing programs across onboarding, sales enablement, and certification.

Great candidates will have over 7 years of experience, a Bachelor's degree, and proficiency in various authoring tools. Competitive salary and extensive benefits package included.

Qualifications

• 7+ years of experience designing learning experiences in corporate or agency environment.
• Portfolio demonstrating a range of modalities (e-learning, ILT/vILT, video, microlearning).
• Experience optimizing content discoverability within an LMS.

Responsibilities

• Design end-to-end learning experiences across multiple formats.
• Consult with stakeholders to assess business needs and recommend learning solutions.
• Use data and feedback to continuously improve adoption and outcomes.

Skills

Designing learning experiences

Project management

Instructional design methodologies

Visual design

Strong writing and editing

Education

Bachelor's degree in relevant field

Tools

Articulate Storyline

Rise 360

Adobe Captivate

Job description

Grow with us

Ericsson Inc. does not sponsor U.S. work authorizations for this job position, including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position. Please provide a link to your portfolio or add it to attachments.

About this opportunity

Ericsson is seeking a Senior Learning Experience Designer to develop engaging, outcomes‑driven learning experiences that support the growth of our employees, partners, and customers. This is a hands‑on, full‑time hybrid role aligned to an office within the GTM Learning & Enablement team, reporting to the Director of Content Experience. You will collaborate with subject matter experts and business stakeholders to design blended learning programs across onboarding, sales enablement, and certification—translating complex technical and business concepts into clear, measurable experiences. A key focus is elevating the end‑to‑end learner experience within the LMS and contributing to our transition to a new LMS platform.

What you will do

• Design end‑to‑end learning experiences across multiple formats: self‑paced e‑learning, virtual instructor‑led training (vILT), microlearning, video, simulations, and job aids.
• Consult with stakeholders to assess business needs, identify performance gaps, and recommend appropriate learning solutions.
• Apply adult learning principles and instructional design methodologies to drive measurable behavior change.
• Partner with subject matter experts to distill complex information into concise, learner‑centered content and scenarios.
• Develop storyboards, scripts, facilitator guides, job aids, and assessments.
• Manage multiple projects simultaneously from intake through launch, including timelines, stakeholder communication, and quality assurance.
• Design intuitive learner journeys within the LMS, including page layouts, navigation flows, and branded learning destinations.
• Build and iterate on courses using authoring tools such as Articulate Storyline and Rise 360.
• Use data (xAPI, SCORM, engagement metrics) and learner feedback to continuously improve adoption and outcomes.
• Apply UX and visual design principles; contribute to the team's design system, templates, and style guides.
• Stay current on learning technology trends, including AI‑assisted authoring and adaptive learning.

The skills you bring

• 7+ years of experience designing learning experiences, including sales and partner enablement, in a corporate or agency environment.
• Bachelor's degree in Instructional Design, Learning Sciences, Educational Technology, Human‑Computer Interaction, or related field—or equivalent practical experience.
• Experience designing learner journeys within an LMS environment and optimizing content discoverability.
• Portfolio demonstrating a range of modalities (e‑learning, ILT/vILT, video, microlearning, performance support).
• Advanced proficiency in at least two authoring tools (e.g., Articulate Storyline 360, Rise 360, Adobe Captivate).
• Experience with LMS platforms (e.g., Cornerstone, Docebo, Absorb) and familiarity with SCORM and xAPI.
• Strong writing, editing, and visual design skills.
• Ability to manage multiple projects and stakeholders simultaneously from intake through evaluation.
• Nice to have: Master's degree in a related field; UX research background; experience with Docebo LMS; video production or motion graphics skills (After Effects, Premiere, Figma); familiarity with AI‑assisted design tools or Kirkpatrick evaluation methods.
• Sales training preferred.

Compensation and Benefits

Salary Range: $115,000–144,000 (Santa Clara).

Variable Compensation: Annual bonus based on business performance, individual performance, and bonus target, with eligibility and prorated rules.

Health Benefits: Choice among three medical plans and a dental plan, with company credits equal to the employee contribution toward premiums for self and eligible dependents.

401(k) Plan: Automatic 3% company contribution and a matching structure—$1 for every $1 up to 3% of eligible pay, 50¢ for every $1 on the next 2%; full matching when contributing at least 5% of eligible pay. Contributions stop at IRS limits. Company credits for basic life insurance, disability, and stock purchase plan participation.

Time Off: Minimum 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 volunteer hours, 80 sick hours per year. Paid maternity leave up to 16 weeks; parental or adoption leave 6 weeks at 100% pay.

Additional Benefits: Financial wellness programs, educational assistance, matching gifts, and recognition programs.

Location: Plano, United States.

Ericsson is proud to be an Equal Opportunity employer.

For assistance or accommodation due to disability, contact Ericsson at [e-mail].

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position.