SR Lead, Endpoint Engineering & Support

Business Centric Technology; Irving (TX); Hybrid; USD 126,000 - 154,000; Full time

Benefits offered by this job

Medical, dental, and vision with e m p

Healthcare FSA & telehealth options

Paid vacation, sick leave & holidays

Life & AD&D insurance, plus multiple 1

Job summary

Business Centric Technology is seeking a SR Lead for Endpoint Engineering & Support in Irving, TX. You will own strategy, engineering, and day-to-day support of desktops and endpoints for corporate and branch users, driving Intune enrollment, Defender security, and DaaS/VDI solutions.

You will lead a team of endpoint engineers, manage vendor relationships, and uphold imaging, patching, and configuration standards to minimize downtime and maximize security and user experience.

Qualifications

• 6+ years in endpoint engineering/desktop support
• 2+ years in a lead role
• Hands-on Intune and Defender experience
• DaaS/VDI experience
• Proven success in distributed corporate + branch environments
• Strong vendor management, leadership, and troubleshooting skills
• Microsoft certifications (Modern Desktop Admin, Endpoint Admin Associate) a plus

Responsibilities

• Own Intune-based device enrollment, compliance, and app deployment
• Manage endpoint security via Microsoft Defender
• Evaluate and implement DaaS/VDI solutions
• Standardize imaging, patching, and configuration
• Drive support SLAs and root cause analysis to reduce downtime
• Manage vendor contracts, procurement, and asset lifecycle
• Build and lead a team of endpoint engineers and support techs

Skills

Intune

Defender

DaaS/VDI

Leadership

Vendor management

Troubleshooting

Distributed environments

Tools

Intune

Microsoft Defender

Job description

The SR Lead, Endpoint Engineering & Support will own the strategy, engineering, and day-to-day support of desktops, laptops, and endpoints for corporate and branch users. Drive endpoint security and lifecycle strategy using Microsoft Intune and Defender, manage DaaS offerings, and lead vendor relationships across the end-user computing environment. This is a direct-hire position in Irving, TX, working Monday-Thursday onsite and Fridays remote.

COMP: Up to $140K depending on candidates' experience, etc.

WHAT'S IN IT FOR YOU:

• Medical, dental, and vision with employer contributions
• Healthcare FSA & telehealth options
• Paid vacation, sick leave & holidays
• Life & AD&D insurance, plus multiple 401(k) plans
• Ongoing learning and development programs

WHAT YOU'LL DO:

• Own Intune-based device enrollment, compliance, and app deployment
• Manage endpoint security via Microsoft Defender
• Evaluate and implement DaaS/VDI solutions
• Standardize imaging, patching, and configuration
• Drive support SLAs and root cause analysis to reduce downtime
• Manage vendor contracts, procurement, and asset lifecycle
• Build and lead a team of endpoint engineers and support techs
  

WHAT YOU'LL BRING:

• 6+ years in endpoint engineering/desktop support, 2+ in a lead role
• Hands-on Intune and Defender experience
• DaaS/VDI experience
• Proven success in distributed corporate + branch environments
• Strong vendor management, leadership, and troubleshooting skills
• Microsoft certifications (Modern Desktop Admin, Endpoint Admin Associate) a plus