Endpoint Engineer

Siri InfoSolutions, Inc.; Phoenix (AZ); On-site; USD 110,000 - 170,000; Full time

Job summary

Siri InfoSolutions, Inc. in Phoenix, AZ, is seeking an IT Staff Engineer 2 focused on Azure Virtual Desktop, endpoint management, and modern end-user computing platforms.

You will lead complex engineering efforts, implement AVD host pools, image management, and security baselines, and partner with cross-functional teams to deliver reliable, cost-efficient solutions. The role requires advanced hands-on expertise with AVD, Nerdio, Intune, MECM, AD/Entra ID, Group Policy, and PowerShell automation,

Qualifications

• 7+ years in Endpoint Engineering or related IT field.
• Advanced hands-on experience with Microsoft Azure Virtual Desktop including host pools and images.
• Advanced experience with Nerdio, Intune, MECM/SCCM, Azure, and endpoint lifecycle management.
• Advanced knowledge of Active Directory, Entra ID/Azure AD, and Group Policy.
• Advanced experience with PowerShell scripting, automation, and repeatable workflows.
• Experience supporting secure, audited endpoint environments and change management.
• Proven experience leading cross-functional technical workstreams and multiple initiatives.
• Strong communication, troubleshooting, documentation, and stakeholder management.

Responsibilities

• Lead complex Endpoint Engineering and AVD initiatives from design through deployment and support.
• Engineer, administer, troubleshoot, and optimize AVD environments (host pools, session hosts, images).
• Use Nerdio, Intune, MECM/SCCM, and Azure to manage endpoint platforms.
• Improve automation, monitoring, and security for endpoint services and VDI.
• Mentor engineers and provide Tier 3/4 escalation for complex issues.
• Collaborate with security, infrastructure, and business teams on resolutions.
• Develop runbooks, diagrams, and technical documentation.
• Evaluate designs and cost risks for long-term supportability.

Skills

Endpoint Engineering

End User Computing

Technical leadership

Stakeholder management

PowerShell scripting

Documentation

Cross-functional collaboration

Audit & compliance

Cloud engineering

Education

Bachelor's degree in related field

Tools

Azure Virtual Desktop

Nerdio

Intune

MECM/SCCM

Active Directory

Entra ID

Group Policy

FSLogix

PowerShell

Automation

Job description

Duration: Full time

Location: Phoenix, AZ

Job Summary:

As an IT Staff Engineer 2 within Endpoint Engineering, you will serve as a senior engineer focused on Azure Virtual Desktop, endpoint management, and modern end-user computing platforms. This role is responsible for engineering, supporting, and optimizing secure, reliable endpoint and virtual desktop solutions using AVD, Nerdio, Intune, MECM, Active Directory, Entra ID, Group Policy, and related technologies. This position provides advanced hands-on support for AVD operations, including host pools, session hosts, image management, FSLogix profiles, storage, performance, user experience, automation, and cost optimization. The role independently leads complex engineering work, mentors other engineers, supports audit and compliance requirements, and partners with cross-functional teams while escalating enterprise architecture decisions to Principal Engineers or leadership as appropriate.

Job Description:

• Lead complex Endpoint Engineering and AVD initiatives with minimal supervision from design through deployment and operational support.
• Engineer, administer, troubleshoot, and optimize Azure Virtual Desktop environments, including host pools, session hosts, golden images, FSLogix, storage, performance, and user experience.
• Use Nerdio, Intune, MECM, Azure, Active Directory, Entra ID, and Group Policy to manage endpoint and virtual desktop platforms.
• Improve reliability, security, automation, monitoring, recovery procedures, and operational standards for AVD and endpoint services.
• Support endpoint modernization efforts including Intune, Autopilot, Windows lifecycle management, compliance baselines, application deployment, and cloud-managed endpoint capabilities.
• Provide advanced support for MECM/SCCM packaging, software deployment, patching coordination, endpoint configuration, and troubleshooting.
• Partner with security, infrastructure, desktop support, vendors, and business stakeholders to resolve complex endpoint, VDI, identity, and application delivery issues.
• Develop and maintain technical documentation, standards, runbooks, diagrams, scripts, and repeatable operational procedures.
• Evaluate solution designs, integrations, automation options, risks, costs, and long-term supportability.
• Mentor engineers and support teams by sharing technical knowledge and promoting consistent engineering practices.
• Provide Tier 3/Tier 4 escalation support for complex endpoint, AVD, application, identity, and user experience issues.
• Support risk management, regulatory compliance, change management, and protection of systems and data.
• Complete work in a timely and accurate manner while providing clear communication and strong customer service.

The above job description is a summary of the job responsibilities and is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform tasks and other duties as assigned by their manager.

Qualifications

• 7+ years of related experience in Endpoint Engineering, End User Computing, Infrastructure Engineering, Cloud Engineering, IT App Support, IT Development, IT Networking, or a similar technical field.
• Bachelor’s degree in related field required or equivalent experience.
• Advanced hands‑on experience with Microsoft Azure Virtual Desktop, including host pools, session hosts, image management, FSLogix, storage, monitoring, troubleshooting, and operational support.
• Advanced experience with Nerdio, Intune, MECM/SCCM, Azure, Windows endpoint configuration, application deployment, patching, compliance baselines, and endpoint lifecycle management.
• Advanced working knowledge of Active Directory, Entra ID/Azure AD, Group Policy, identity integration, access management, and related troubleshooting.
• Advanced experience with PowerShell scripting, automation, configuration management, endpoint remediation, and repeatable support workflows.
• Experience supporting secure and compliant endpoint environments, including IT controls, audit support, change management, security baselines, and regulated technology environments.
• Proven experience leading cross‑functional technical workstreams and managing multiple complex initiatives.
• Advanced communication, troubleshooting, documentation, and stakeholder management skills.
• Ability to work collaboratively while providing technical leadership on complex Endpoint Engineering and AVD initiatives.
• Financial Services or Banking experience preferred.