SR Lead, Endpoint Engineering & Support

Business Centric Technology; Irving (TX); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical, dental, and vision with EMP

Healthcare FSA & telehealth options

Paid vacation, sick leave & holidays

Ongoing learning and development

Job summary

Business Centric Technology seeks an SR Lead, Endpoint Engineering & Support to own the strategy, engineering, and day-to-day support of desktops and endpoints for corporate and branch users. The role focuses on endpoint security and lifecycle strategy using Microsoft Intune and Defender, DaaS offerings, and leadership of a growing endpoint team.

The position is based in Irving, TX, with a hybrid schedule (onsite Monday-Thursday, remote Fridays) and direct-hire employment.

Qualifications

• Hands-on experience with Intune and Defender in enterprise environments.
• DaaS/VDI experience to support distributed endpoints.
• Proven vendor management, leadership, and troubleshooting skills.
• 6+ years in endpoint engineering/desktop support, 2+ years in a lead role.

Responsibilities

• Own Intune-based device enrollment, compliance, and app deployment.
• Manage endpoint security via Microsoft Defender.
• Evaluate and implement DaaS/VDI solutions.
• Standardize imaging, patching, and configuration across devices.
• Drive support SLAs and root-cause analysis to reduce downtime.
• Manage vendor contracts, procurement, and asset lifecycle.

Skills

Intune

Defender

DaaS/VDI

Vendor management

Leadership

Job description

The SR Lead, Endpoint Engineering & Support will own the strategy, engineering, and day-to-day support of desktops, laptops, and endpoints for corporate and branch users. Drive endpoint security and lifecycle strategy using Microsoft Intune and Defender, manage DaaS offerings, and lead vendor relationships across the end user computing environment. This is a direct-hire position in Irving, TX, working Monday-Thursday onsite and Fridays remote.

WHAT’S IN IT FOR YOU:

• Medical, dental, and vision with employer contributions
• Healthcare FSA & telehealth options
• Paid vacation, sick leave & holidays
• Ongoing learning and development programs

WHAT YOU’LL DO:

• Own Intune-based device enrollment, compliance, and app deployment
• Manage endpoint security via Microsoft Defender
• Evaluate and implement DaaS/VDI solutions
• Standardize imaging, patching, and configuration
• Drive support SLAs and root cause analysis to reduce downtime
• Manage vendor contracts, procurement, and asset lifecycle
• Build and lead a team of endpoint engineers and support techs

WHAT YOU’LL BRING:

• 6+ years in endpoint engineering/desktop support, 2+ in a lead role
• Hands-on Intune and Defender experience
• DaaS/VDI experience
• Proven success in distributed corporate + branch environments
• Strong vendor management, leadership, and troubleshooting skills
• Microsoft certifications (Modern Desktop Admin, Endpoint Admin Associate) a plus