Sr. IT Project Manager (Infrastructure and Operations)

Apogee Enterprises, Inc.; Minneapolis (MN); Hybrid; USD 120,000 - 140,000; Full time

Benefits offered by this job

Medical Benefits

Dental Benefits

Vision Benefits

Life Insurance

Disability Insurance

401(k) Match

Employee Stock Purchase Plan

Paid Time Off

Paid Holidays

Tuition Reimbursement

EAP (Employee Assistance Program)

Wellness Program

Career Progression

Job summary

Apogee Enterprises, Inc. is seeking a Senior IT Project Manager to lead complex technology initiatives with a focus on Infrastructure and Operations (I&O). The role emphasizes delivery leadership, backlog prioritization, and improving IT PM practices across IT.

Hybrid work environment in Minneapolis, MN, with collaboration across IT and business partners to enhance reliability, scalability, and operational effectiveness.

Qualifications

• Minimum of 5 years IT project management delivering complex technology initiatives.
• Experience leading infrastructure and operations projects.
• Strong understanding of IT infrastructure and service delivery environments.
• Experience managing backlogs or portfolio planning.
• Proven ability to lead cross-functional teams.

Responsibilities

• Lead end-to-end delivery of infrastructure and operations initiatives.
• Define project scope, timelines, budgets, and deliverables with stakeholders.
• Coordinate cross-functional teams across infrastructure, network, security, and operations.
• Manage risks, issues, and dependencies to ensure delivery with minimal disruption.
• Ensure alignment with IT service management processes (change, incident, problem, release).
• Drive transition from project completion to steady-state operations.

Skills

Project management

Stakeholder management

Cross-functional leadership

Communication

Problem solving

Education

Bachelor's degree in IT/CS/MIS/Business

Tools

Jira

ServiceNow

Azure DevOps

MS Project

Job description

Position Summary

We are seeking a Senior IT Project Manager to lead the delivery of complex technology initiatives, with a focus on Infrastructure and Operations (I&O). This role is responsible for driving successful project execution while partnering with technical and business teams to enhance system reliability, scalability, and operational effectiveness. In addition to delivery leadership, this role plays a key part in managing and prioritizing the infrastructure project backlog and contributing to the maturity of project management practices across IT.

Responsibilities

Project Delivery

• Lead end-to-end delivery of infrastructure and operations initiatives (e.g., infrastructure upgrades, network enhancements, platform modernization, IT service management improvements)
• Define project scope, timelines, budgets, and deliverables in partnership with stakeholders
• Coordinate cross-functional teams across infrastructure, network, security, and operations
• Manage risks, issues, and dependencies to ensure successful delivery with minimal business disruption
• Ensure alignment with IT service management processes (change, incident, problem, release)
• Drive successful transition from project completion to steady-state operations

Backlog Management and Prioritization

• Partner with Infrastructure and Operations leaders to manage and prioritize the infrastructure project backlog
• Align initiatives with strategic priorities, operational needs, and resource capacity
• Support sequencing and execution of work to maximize delivery efficiency and value
• Provide visibility into backlog status, tradeoffs, and timelines
• Serve as the primary point of contact for project stakeholders, including IT leadership and business partners
• Provide clear and consistent communication on project status, risks, and outcomes
• Translate technical details into business-relevant insights to support decision-making
• Facilitate alignment across teams and manage stakeholder expectation

PMO and Continuous Improvement

• Contribute to the advancement of IT project management practices, standards, and tools
• Support improvements in project intake, backlog management, prioritization, and reporting
• Promote consistency, transparency, and accountability in delivery execution
• Share lessons learned and support continuous improvement efforts

Mentorship and Team Support

• Mentor and support project managers, technical leads, and business analysts as needed
• Reinforce strong planning, execution, and communication practices
• Contribute to building a high-performing delivery culture

Required

Education & Experience

• Bachelor’s degree in Information Technology, Computer Science, MIS, Business, or related field
• Minimum of 5 years of IT project management experience delivering complex technology initiatives
• Demonstrated experience leading infrastructure and operations-focused projects
• Strong understanding of IT infrastructure, systems, and service delivery environments
• Experience managing or contributing to project backlogs, prioritization, or portfolio planning
• Proven ability to lead cross‑functional teams and influence without direct authority
• Excellent communication, stakeholder management, and problem‑solving skills

Preferred

• PMP or equivalent certification
• ITIL, experience with IT service management frameworks, or M&A
• Experience with Agile or hybrid delivery approaches
• Familiarity with tools such as Jira, ServiceNow, Azure DevOps, or MS Project
• Experience with change management tools and/or methodologies

Work Environment

This position operates in a hybrid work environment, with a combination of on‑site office presence and remote work. The role involves primarily sedentary work, with extended periods of sitting and frequent use of computers and standard office equipment. Regular participation in virtual and in‑person meetings is required, including collaboration with team members and stakeholders across multiple locations.

Salary Range

$120,000‑$140,000 annually

Our Benefits

• Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)
• Incentive Plans
• 401(k) with employer contribution and match
• Employee Stock Purchase Plan with employer match
• Paid Time Off (Vacation and Sick Time)
• Paid Holidays
• Tuition Reimbursement Program
• Employee Assistance Program (EAP)
• Wellness Program
• Training and Career Progression

Apogee and our brands are an Equal Opportunity Employer.