Sr. IT Project Manager

Insight Global; Irvine (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Insight Global is seeking a Sr. IT Project Manager for a top insurance client in Irvine, CA. You will own enterprise application initiatives from intake through implementation and transition to long-term support, serving as the main link between business stakeholders, IT, and vendors.

Lead new implementations, system enhancements, and feature rollouts while driving change management and cross-functional collaboration across business, IT, and operations.

Qualifications

• 7+ years leading enterprise application projects end-to-end.
• Elicit and document business and functional requirements with stakeholders.
• Translate business needs into clear requirements, processes, scope and deliverables.
• Manage full lifecycle from intake through implementation to support.
• Implement or enhance enterprise applications and rollouts.
• Strong change management and stakeholder communication across groups.
• Coordinate vendor evaluations, demos, onboarding, and compliance workstreams.
• Partner with third-party implementation teams/vendors and know when to push or escalate.
• Navigate complex environments and drive momentum.
• Insurance industry experience; CRM implementation; ServiceNow; accounting/fintech knowledge.

Responsibilities

• Own enterprise application initiatives from intake through transition to long-term support.
• Serve as the primary connection between business stakeholders, IT teams, and vendors.
• Elicit and document requirements, develop process flows and deliverables.
• Define scope, identify dependencies, and translate needs into project plans.
• Lead new implementations, enhancements, and feature rollouts; drive communications.
• Coordinate vendor evaluations, demos, onboarding, and compliance activities.
• Collaborate with third-party partners to manage timelines, risks, and dependencies.

Skills

Enterprise project leadership

Requirements elicitation

Stakeholder management

Vendor management coordination

Change management

Cross-functional collaboration

Effective communication

Problem solving

Tools

ServiceNow

Epic

CRM systems

Job description

Job Description

Insight Global is seeking a Sr. IT Project Manager for a top insurance industry client. This individual will own enterprise application initiatives from initial intake through implementation and transition to long-term support, serving as the primary connection between business stakeholders, IT teams, and external vendors. Responsibilities include independently eliciting and documenting business and functional requirements, developing process flows and project deliverables, defining scope, identifying impacted teams and dependencies, and translating business needs into actionable project plans. The Sr. IT PM will lead new application implementations, system enhancements, and feature rollouts while driving stakeholder communications and change management across business, IT, infrastructure, operations, and other impacted groups. This person will also coordinate vendor evaluations, demos, selection, onboarding, and compliance-related activities, partnering with teams such as Vendor Management, Legal, Risk, and Compliance as needed. Once solutions are selected, they will work closely with third-party implementation partners to manage timelines, deliverables, risks, and dependencies, knowing when to collaborate, push for action, or escalateto maintain momentum. The ideal candidate is a senior, self-directed project leader who can bring structure to complex environments, proactively uncover gaps and missing context, connect stakeholders, and maintain accountability through successful delivery.

Skills and Requirements

• 7+ years of Project Manager experience leading enterprise application projects end-to-end


• Strong experience eliciting and documenting business and functional requirements directly with stakeholders


• Ability to translate business needs into clear requirements, process flows, scope, and project deliverables


• Experience managing the full project lifecycle, from intake and requirements through implementation and transition to support


• Experience implementing or enhancing enterprise applications, including new system rollouts and feature launches


• Strong change management and stakeholder communication experience, including identifying impacted business, IT, infrastructure, and operations groups


• Experience coordinating vendor evaluations, demos, selection, onboarding, and compliance-related workstreams


• Experience partnering with third-party implementation teams/vendors and knowing when to push, collaborate, or


• Ability to independently navigate complex enterprise environments, identify missing information or dependencies, and proactively drive projects forward


• Applied Epic or similar Agency Management System experience


• Insurance industry experience


• CRM implementation experience


• ServiceNow experience, including vendor request workflows and/or SPM


• Accounting or financial technology application/project experience

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].