Sr. IT Implementation Analyst

Smurfit Westrock; Georgia; On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Comprehensive training

Competitive salary

Global packaging company

Job summary

Smurfit WestRock is seeking an IT Implementation Analyst to support ERP modernization for the NA Consumer division. You will serve as a trusted partner on future state technology and system implementations, ensuring alignment with production facilities and business goals.

Join a multi-year program, collaborate with implementation teams, and help deploy the ePS Packaging Suite (Radius) while contributing to data migration and change management across plants nationwide.

Qualifications

• 3+ years implementing systems or experience in process change management in an operational context.
• Desirable: working knowledge of packing industry processes.
• Strong knowledge of ePS Packaging suite/Radius is preferred.
• Excellent written, verbal communication and presentation skills for technical and non-technical audiences.
• Able to lead change initiatives and travel up to 50%.

Responsibilities

• Provide expert knowledge for modules of the ePS Packaging Suite (Radius) and associated value-added products forming the ERP standard template.
• Perform detailed discovery activity with implementation teams to support rapid rollout.
• Document detailed requirements, develop solutions, test, and guide plant requirements to implementation teams.
• Identify opportunities within current and upcoming technologies to enhance user experience and process efficiency.
• Deliver system implementation activities across discovery, walkthrough, design, training, testing, cutover and hypercare.
• Collaborate on data cleansing and migration with Data Analysts.
• Evaluate enhancement requests and recommend best practices.
• Support change management and technology adoption with coaching and guidance.
• Monitor post-implementation performance and drive continuous improvement.

Skills

Communication

Presentation

Change management

Leadership

Tools

ePS Packaging Suite/Radius

Job description

Smurfit Westrock (NYSE: SW) is a global leader in sustainable paper and packaging solutions. We are

materials scientists, packaging designers, mechanical engineers, and manufacturing experts with a

shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect,

accountability, and excellence, we use leading science and technology to move fiber-based packaging

forward.

Our technology organization is transforming how we work at Smurfit Westrock. We align with our

businesses to deliver innovative solutions that:

• Address specific business challenges, integrate processes, and create great experiences.
• Connect our work to shared goals that propel Smurfit Westrock forward in the Digital Age.
• Imagine how technology can advance the way we work by using disruptive technology.

We are looking for forward-thinking technologists who can accelerate our focus areas, such as building

stronger foundational technology capabilities, reducing complexity, employing digital transformation

concepts, and leveraging disruptive technology.

The Opportunity

Smurfit WestRock has embarked on an ERP Modernization project for its NA Consumer division. It will be

a multi-year program aligned to goals to become the world’s best paper and packaging company. The IT

Implementation Analyst is a part of our Consumer NA IT team responsible for deploying the ePS

Packaging Suite software and associated programs needed to run production facilities.

This role will serve as a trusted partner, advisor and thought leader on the future state technology

landscape (ERP and legacy systems environment), and systems implementation.

This position will be part of the Implementation team responsible for successful implementation of new

systems and processes associated with the ERP modernization.

Location and/or Business/Division Details (if applicable)

Title: IT Implementation Analyst -

How you will impact Smurfit WestRock:

• Provide expert knowledge for modules of the ePS Packaging Suite (Radius) and associated valueadded products forming the ERP standard template.
• Perform detailed discovery activity in coordination with implementation teams to support the rapid rollout.
• Document detailed requirements, identify and develop solutions, test, and document the solutions, and provide clear guidance on plant requirements to the implementation teams.
• Proactively identify opportunities within current and upcoming technologies / software released to enhance the user experience, process efficiency, and develop the application stack.
• Deliver system implementation activities across discovery, system walkthrough, design, training, testing, cutover, and hypercare phases, ensuring alignment with business goals and timelines.
• Collaborate on data cleansing and migration efforts, working closely with Data Analysts.
• Evaluate and document system enhancement requests, partnering with stakeholders to assess fit within the standard model and recommend best practices.
• Support change management and technology adoption, providing coaching and guidance.
• Monitor post-implementation performance, troubleshoot issues, and drive continuous improvement.

What you need to succeed:

• 3+ years of implementing systems or experience in process change management in an operational
• Working knowledge of systems and processes of packing industry is desirable.
• Strong knowledge of ePS Packaging suite/Radius is preferred.
• Strong written, verbal communication, and presentation skills for both technical and non-technical
• Effective leader of change.
• Must be able to travel up to 50% as required.

What we offer:

• Corporate culture based on integrity, respect, accountability and excellence.
• Comprehensive training with numerous learning and development opportunities.
• An attractive salary reflecting skills, competencies and potential.
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

Smurfit WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.