Sr. Instructional Technologist

Excelsior; United States; Hybrid; USD 65,000 - 71,000; Full time

Job summary

Excelsior University is seeking a Senior Instructional Technologist to join the Production team within the Instructional Design and Development unit. You will partner with IDD colleagues to build and revise LMS content for student learning.

The role is full-time and hybrid, requiring a minimum of two days at the Albany home office and the remainder from home, with a focus on collaboration, innovation, and ensuring high-quality instructional experiences.

Qualifications

• Bachelor's degree in instructional technology or related field with at least three years of work experience.
• Strong relationship-building skills and ability to manage multiple complex projects.
• Familiar with universal design for learning (UDL) and WCAG 2.1 accessibility.
• Technical skills for instructional technologist roles: LMS, web design, authoring tools, basic HTML, MS Office.

Responsibilities

• Develop or revise LMS content aligned with IDD course design.
• Implement repairs to live courses as needed.
• Evaluate LMS features and tools for deployment.
• Research emerging technologies to inform investments.
• Develop efficient processes and measure impact of instructional technologies.
• Maintain Production team's documentation and templates.
• Ensure cross-training of Production team personnel.
• Collaborate with IT to integrate technologies within the LMS.
• Provide faculty and student technical support for instructional technologies.
• Assist with new faculty onboarding and orientation.
• Collaborate on faculty development programs and on-demand resources.
• Explore new course design strategies and learning technologies.

Skills

Relationship-building

Project management

Documentation for users

Technical troubleshooting

Analytical thinking

Change management

Attention to detail

Education

Bachelor's degree in instructional technology or related field

Tools

Canvas LMS

HTML basics

Microsoft Office

Authoring tools

Job description

Home Office
7 Columbia Circle West Dr
Albany, NY 12203, USA

Description

The Senior Instructional Technologist will be a member of the Production team in the Instructional Design and Development (IDD) unit at Excelsior University. Our team works closely with the IDD project teams to develop transformative, engaging, high-quality learning experiences for our students. As a Senior Instructional Technologist, you will partner with IDD team members to build and revise content in the learning management system (LMS).

This is a full-time hybrid role with a minimum of two required days at Excelsior's home office of 7 Columbia Circle, Albany, NY with the remainder of the week worked from home.

Essential Duties and Responsibilities include the following: Other duties may be assigned.

• Develop or revise learning content in the LMS in alignment with IDD’s course design, guidelines, and best practices.
• Implement repairs to live courses, as needed.
• Evaluate features and tools available within the LMS to determine their deployment and implementation within our programs and other learning experiences.
• Research and evaluate emerging technologies to identify new strategic investments in instructional technology to support student success.
• Contribute to the development of efficient processes and the data-gathering to assess impact, usage, and effectiveness of our instructional technologies.
• Manage Production team’s documentation (e.g., templates, best practices, guides).
• Ensure Production team personnel are cross-trained and working in a consistent manner.
• Work with the LMS administrator and application specialists to integrate technologies within the LMS.
• Consult with other team members during the course development process to identify, test, evaluate, and select technologies that support student learning and the achievement of learning outcomes.
• Provide technical support for faculty and students in the utilization of adopted instructional technologies.
• Research, select, and modify existing training curriculum, content, materials on instructional technologies for faculty, students, and other team members.
• Assist with new faculty onboarding and orientation.
• Collaborate with team members and other Academic Affairs departments to create and facilitate faculty development programs and on-demand resources on teaching, learning, and course design.
• Explore new course design strategies and learning technologies to create student-centered learning experiences.
• Collaborate with IT to streamline communication and processes related to academic technology.
• Remain current with the latest industry technology tools and trends.
• Perform other duties as assigned or required.

Qualifications (Required)

To perform this job successfully, an individual must be able and willing to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree in instructional technology or a related field of study and at least three years of work experience required. At least five years of work experience preferred.
• Strong relationship-building skills.
• Ability to manage multiple, complex projects concurrently.
• Strong demonstrated skills in creating documentation for users of varying technical knowledge and skills.
• Ability to quickly learn new tools and technologies and adapt to an evolving field.
• Familiarity with universal design for learning (UDL) and accessible technology guidelines, such as WCAG 2.1.
• Ability to work collaboratively and effectively manage projects that involve diverse individuals who may be local or at a distance.
• Technical skills appropriate for an instructional technologist position (e.g., learning management systems, designing for web, authoring tools, basic HTML, Microsoft Office) and willingness to continually learn new applications.
• Ability to troubleshoot technology issues.
• Documented expertise with learning management systems; Canvas is highly preferred.
• Ability to interpret faculty needs in course maintenance and instructional design.
• Strong analytical, organizational, and project management skills.
• Ability to adapt to change and learn new procedures.
• Ability to think critically, innovate, and problem-solve.
• Detail-oriented with excellent organizational skills.

Qualifications (Preferred)

• Experience creating and using immersive virtual learning environments (e.g., VR, AR, gamification).
• Knowledge of mobile course design.
• Comprehensive knowledge of active learning and inclusive pedagogies.
• Relevant experience in higher education.

The hiring salary range for this position is $65,000.00 - $71,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.