Sr. Instructional Technologist

Excelsior; City of Albany (NY); Hybrid; USD 65,000 - 71,000; Full time

Job summary

Excelsior University seeks a Senior Instructional Technologist to partner with the IDD team to build and revise LMS content, ensuring alignment with course design and accessibility standards.

This full-time hybrid role requires at least two days at the Albany home office. You will support faculty, evaluate LMS features, and collaborate with IT and academic affairs to advance student learning.

Qualifications

• Bachelor's degree in instructional technology or related field; 3+ years of experience required.
• At least five years of work experience preferred.
• Familiarity with UDL and WCAG 2.1.
• Ability to manage multiple projects concurrently.
• Strong documentation skills for users with varying technical knowledge.

Responsibilities

• Develop or revise LMS content in alignment with IDD guidelines.
• Provide technical support for faculty and students.
• Collaborate with IT to integrate technologies within the LMS.
• Onboard new faculty and support faculty development.
• Maintain Production team's documentation and cross-train staff.
• Research emerging technologies to support student success.

Skills

Strong relationship-building skills

Ability to manage multiple, complex项目?

Education

Bachelor's degree in instructional technology or related field

Three years of work experience required; five years preferred

Tools

Canvas LMS

Microsoft Office

Job description

The Senior Instructional Technologist will be a member of the Production team in the Instructional Design and Development (IDD) unit at Excelsior University. Our team works closely with the IDD project teams to develop transformative, engaging, high-quality learning experiences for our students. As a Senior Instructional Technologist, you will partner with IDD team members to build and revise content in the learning management system (LMS).

This is a full-time hybrid role with a minimum of two required days at Excelsior's home office of 7 Columbia Circle, Albany, NY with the remainder of the week worked from home.

Essential Duties and Responsibilities

include the following: Other duties may be assigned.

• Develop or revise learning content in the LMS in alignment with IDD’s course design, guidelines, and best practices.
• Implement repairs to live courses, as needed.
• Evaluate features and tools available within the LMS to determine their deployment and implementation within our programs and other learning experiences.
• Research and evaluate emerging technologies to identify new strategic investments in instructional technology to support student success.
• Contribute to the development of efficient processes and the data-gathering to assess impact, usage, and effectiveness of our instructional technologies.
• Manage Production team’s documentation (e.g., templates, best practices, guides).
• Ensure Production team personnel are cross-trained and working in a consistent manner.
• Work with the LMS administrator and application specialists to integrate technologies within the LMS.
• Consult with other team members during the course development process to identify, test, evaluate, and select technologies that support student learning and the achievement of learning outcomes.
• Provide technical support for faculty and students in the utilization of adopted instructional technologies.
• Research, select, and modify existing training curriculum, content, materials on instructional technologies for faculty, students, and other team members.
• Assist with new faculty onboarding and orientation.
• Collaborate with team members and other Academic Affairs departments to create and facilitate faculty development programs and on-demand resources on teaching, learning, and course design.
• Explore new course design strategies and learning technologies to create student-centered learning experiences.
• Collaborate with IT to streamline communication and processes related to academic technology.
• Remain current with the latest industry technology tools and trends.
• Perform other duties as assigned or required.

Qualifications (Required)

To perform this job successfully, an individual must be able and willing to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree in instructional technology or a related field of study and at least three years of work experience required. At least five years of work experience preferred.
• Strong relationship-building skills.
• Ability to manage multiple, complex projects concurrently.
• Strong demonstrated skills in creating documentation for users of varying technical knowledge and skills.
• Ability to quickly learn new tools and technologies and adapt to an evolving field.
• Familiarity with universal design for learning (UDL) and accessible technology guidelines, such as WCAG 2.1.
• Ability to work collaboratively and effectively manage projects that involve diverse individuals who may be local or at a distance.
• Technical skills appropriate for an instructional technologist position (e.g., learning management systems, designing for web, authoring tools, basic HTML, Microsoft Office) and willingness to continually learn new applications.
• Ability to troubleshoot technology issues.
• Documented expertise with learning management systems; Canvas is highly preferred.
• Ability to interpret faculty needs in course maintenance and instructional design.
• Strong analytical, organizational, and project management skills.
• Ability to adapt to change and learn new procedures.
• Ability to think critically, innovate, and problem-solve.
• Detail-oriented with excellent organizational skills.

Qualifications (Preferred)

• Experience creating and using immersive virtual learning environments (e.g., VR, AR, gamification).
• Knowledge of mobile course design.
• Comprehensive knowledge of active learning and inclusive pedagogies.
• Relevant experience in higher education.

The hiring salary range for this position is $65,000.00 - $71,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting.