Sr. Inside Sales Representative - Community

chamberlain; Oak Brook (IL); On-site; USD 37,000 - 61,000; Full time

Benefits offered by this job

Health insurance

401k contribution

Comprehensive benefits package

Job summary

The Chamberlain Group is hiring for a dynamic Inside Sales/Account Executive role in Oak Brook, IL. You will conduct outbound outreach, perform discovery to qualify opportunities, and maintain CRM records while assisting in quotes and proposals.

You will meet activity targets and support the sales pipeline, collaborating with field teams and cross-functional groups to drive revenue. Learn CAS and PAS product knowledge, escalate complex questions, and support campaigns and dealer/customer

Qualifications

• Experience with outbound outreach and discovery to qualify opportunities.
• CRM data management and accurate logging of activities.
• Assist in preparing quotes and proposals under pricing guidelines.
• Meet sales activity targets and support pipeline goals.
• Collaborate with field and inside sales to support accounts.
• Learn product knowledge and escalate complex questions as needed.
• Support sales campaigns and materials for dealer/integrator/customer meetings.

Responsibilities

• Conduct outbound outreach and respond to inquiries via phone, email, and digital channels.
• Perform initial discovery to understand customer needs and route opportunities.
• Keep CRM records up-to-date with activities and account details.
• Assist in preparing quotes, proposals and product recommendations.
• Meet assigned activity targets and contribute to pipeline and KPI goals.
• Share customer insights with cross-functional teams and support account activities.
• Prepare materials for dealer/integrator/customer meetings and campaigns.

Skills

Outbound outreach

Discovery calls

CRM data entry

Quotes & proposals

Campaign execution

Cross-functional collaboration

Presentations

Account follow-up

Tools

CRM systems

Job description

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily.

• Support pipeline growth by conducting consistent outbound outreach, following assigned cadences, and responding quickly to inbound inquiries across phone, email, and digital channels.
• Conduct initial discovery with customers to understand their needs, qualify basic opportunities, and route or advance leads according to established guidelines.
• Maintain accurate and up‑to‑date customer records in the CRM by logging activities, updating account details, and ensuring clean data entry across assigned accounts.
• Assist in preparing quotes, proposals, and product recommendations under established pricing guidelines, ensuring accuracy in product, pricing, and service details.
• Meet assigned sales activity targets, contribution KPIs, and follow‑up expectations to support team revenue goals and maintain predictable pipeline flow.
• Support solution selling by sharing LiftMaster product information, identifying relevant portfolio offerings, and reinforcing value propositions during customer interactions.
• Learn and apply foundational CAS and PAS product knowledge to explain core features and benefits, escalating complex technical questions to senior team members when appropriate.
• Collaborate with field teams, inside sales peers, and cross‑functional groups by sharing customer insights, coordinating information, and supporting account activities.
• Assist in executing sales campaigns by sending assigned outreach messages, tracking engagement, and sharing feedback to help refine campaign performance.
• Help prepare presentations or materials for dealer, integrator, or customer meetings, ensuring content accuracy and alignment with team messaging.
• Review dashboards and existing reports to provide updates on assigned metrics-such as call activity, lead status, pipeline movement, and campaign engagement-to support broader forecasting efforts.
• Prioritize daily activities, assigned accounts, and follow‑ups to ensure timely customer engagement and support territory productivity.
• Build positive relationships with customers by demonstrating responsiveness, professionalism, and a solutions‑oriented approach during every interaction.
• Participate in ongoing training, product updates, and team development activities to strengthen technical knowledge, communication skills, and sales effectiveness.

The pay range for this position is $26.83 - $44.21/hr. Base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [e-mail] .