Sr. Inside Sales Representative

Vse Aviation Inc (us); Florida; On-site; USD 70,000 - 95,000; Full time

Job summary

Vse Aviation Inc (us) is seeking a Sr. Inside Sales Representative to establish direct contact with customers, manage quotes and orders, and support sales targets in the Florida market.

You will own customer relationships, collaborate with product line managers, and coordinate with departments to optimize pricing, processes, and customer satisfaction. The ideal candidate has a Bachelor’s degree or equivalent experience, 4+ years in aviation sales or related fields, strong time management, and

Qualifications

• Bachelor’s degree in relevant field or equivalent experience.
• Experience with MRO, aviation distribution or related environments.
• Familiarity with U.S. export rules and regulations.
• Ability to manage quotes, orders, and customer requests with accuracy.

Responsibilities

• Answer and prepare communications for quotes, orders, and other customer requests.
• Review and process orders, ensuring all customer requirements are met.
• Provide excellent customer experience and monitor KPIs.
• Follow up on action items and track requirements for timely completion.
• Identify potential customers via networking, cold-calling, and email communications.
• Coordinate with other departments to meet plans and customer requirements.
• Prepare daily call reports, weekly work plans, and territory analyses.
• Support less experienced Sales Representatives as needed.

Skills

Time management

Independent work

Customer communication

Team collaboration

Microsoft Excel

Education

Bachelor’s degree in relevant field

Tools

Microsoft Excel

PowerBI

Quantum Control ERP

Job description

SUMMARY: The Sr. Inside Sales Representative is responsible for establishing and maintaining open and direct contact with customers for the purpose of executing sales and supporting the sales team goals and growth initiatives. Owns customer relationships, works with product line managers and department managers for pricing initiatives and coordinates, tracks, and reports customer data, trends, and sales opportunities. Owns setting up sales pipelines to determine the effectiveness of personal sales strategies, keeping abreast of the latest industry trends, and providing excellent after-sales service to retain customers. This role is also responsible for developing business with existing customers and new customers.DUTIES & RESPONSIBILITIES:Responsibilities include, but are not limited to:Answer and prepare communications for quotes, orders, and other customer requests.Review and process orders, ensuring all customer requirements are met.Responsible for customer experience and KPI’s.Follow up on actionable items and tracks requirements to ensure completion through processes.Resolve customer complaints in a timely and professional manner to maintain customer loyalty.Identify potential customers through networking initiatives, cold-calling, and email communications.Research competitors’ products, pricing, and product success to determine customer preferences.Coordinate with other departments to meet plans and assist with customer requirements.Keep management informed by preparing results, such as daily call reports, weekly work plans, monthly and annual territory analyses.Provide support and training for less experienced Sales Representatives as needed.Support department manager in day-to-day tasks.Expand industry knowledge by attending educational workshops and reading professional publications.Other duties as assigned or required.MINIMUM REQUIREMENTS:Bachelor’s degree in relevant field.OR an additional 3 years of specific work experience in lieu of degree.4 years of relevant/technical work experienceExcellent time management skills with ability to organize and manage multiple and competing priorities.Ability to work independently with little to no supervision.Proficient using various software, applications, and programs, including Microsoft Office program (Excel, PowerPoint, and Word.)Reputable communicator through oral and written skills with customers, peers, and management.Ability to work independently or with others in a collaborative team environment.Ability to build effective working relationships with co-workers and customers.Ability to read and write at a proficient level.PREFERRED REQUIREMENTS:6+ years of experience in the sales, customer service, and/or aviation industry.Quantum Control ERP experience or related aviation information system experience.Experience with U.S. Export Rules and regulations.Technical knowledge of aircraft components preferably touching on MROs, aviation distribution or similar environments.PowerBI experience.OTHER:The selected applicant will be subject to a background check and drug testing.