Sr. Implementation Specialist, EDI/ERP - NetSuite

SPS Commerce, Inc.; United States; Hybrid; USD 77,000 - 119,000; Full time

Job summary

SPS Commerce is seeking a Sr. Implementation Specialist for the Mid-Market team to own the delivery of technical integration solutions for clients. You will be the primary escalation point between the client and SPS partners, building strong relationships and ensuring implementations meet goals.

The role requires hands-on EDI experience with data mapping and X12, plus NetSuite ERP implementation knowledge, in a fast-paced SaaS environment. Remote or hybrid work from Minneapolis HQ is available.

Qualifications

• 5+ years of related experience in SaaS implementation or account management.
• Hands-on EDI experience including data mapping and X12 transaction sets.
• Experience with NetSuite ERP implementation or configuration.
• Strong relationship-building and clear communication with clients and partners.
• Knowledge of supply chain tech and the retail/wholesale ecosystem.

Responsibilities

• Own the successful delivery of technical integration solutions for SPS clients.
• Build strong relationships with customers and SPS partners.
• Ensure implementations are executed with accuracy, urgency, and on schedule.
• Collaborate with cross-functional teams and third parties to exceed expectations.

Skills

EDI data mapping

X12 transaction sets

NetSuite ERP

Relationship management

Client communication

Project management

Microsoft Office

Education

Bachelor's degree

Master's degree

Tools

NetSuite ERP

EDI tooling

Job description

Description

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that’s transforming the global retail supply chain!

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that’s transforming the global retail supply chain!

Position Summary

As a Sr. Implementation Specialist on our Mid-Market Implementation team, you will own the successful delivery of technical integration solutions for SPS Commerce clients, serving as the key escalation point between the client and SPS partners. You'll build strong relationships with customers, clearly understand their business goals, and ensure every implementation is executed with accuracy, urgency, and a focus on exceeding expectations.

What You'll Do

• Bachelor's degree and 5+ years of related experience, or Master's degree and 3+ years of related experience
• 3+ years of account management, relationship management, or product management experience in a technology or SaaS environment
• Hands-on EDI experience including data mapping and X12 transaction sets — this is a core requirement for the role
• Demonstrated expertise with the NetSuite ERP system, including implementation or configuration experience
• Working knowledge of supply chain technology and the retail/wholesale ecosystem
• Strong relationship-building skills and ability to communicate clearly and confidently with clients and partners
• Demonstrated organizational skills and ability to manage multiple concurrent projects and priorities
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office including Word, Excel, and Outlook
• Prior exposure to third parties, consultants, VARs, and adapter or application providers preferred

Where You'll Work

This role is open to fully remote candidates or hybrid out of our headquarters in Minneapolis, MN. We Succeed Together through in-person collaboration, balanced with remote work to provide flexibility.

What You'll Bring

• Bachelor's degree and 5+ years of related experience, or Master's degree and 3+ years of related experience
• 3+ years of account management, relationship management, or product management experience
• Strong relationship-building skills and ability to communicate clearly and confidently with clients and partners
• Demonstrated organizational skills and ability to manage multiple concurrent projects and priorities
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office including Word, Excel, and Outlook
• Prior exposure to third parties, consultants, VARs, and adapter or application providers preferred

What We Offer

At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.

The annual salary range for this role is: $76,700- $118,900. The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range.

SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.

Commitment To Our Employees

At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.

We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.